The location is excellent, building dedicated to short term rentals, there is no reception or staff. Our experience was less than perfect. For starters, they sent an email to register and pay for turists fees which we missed as we were traveling. This process would allow us to get access codes, all is accessed via virtual keys to front door, lobby and unit. We arrived and were able to get into the apartment as the cleaning lady was preparing the unit but we weren't able to drop off bags out fear of not being able to gain access. We couldn't get a hold of the property owner, emergency number was to a call center that seemed to be in South America. We called more than 10 times asking for our access codes and they kept saying they couldn't provide codes, only send messages to the property manager and we had to wait. This was on Dec 31st, we thought that we'd end up staying in the apartment for New Year's Eve since we couldn't lock the door and leave our stuff behind and then not being able to access. The call center had the ability to remotely open the doors but that didn't seem reliable, we "tested" the option and the person at the other end kept saying that she was unlocking the door but nothing happened. Finally received codes after 3 hours of aggravation.The apartment was in a sorry state of broken and tired furniture, balcony door didn't close,ref door didn't close properly,flooring was peeling in some areas, linens were dingy and rough. Would not recommend staying here!
