We arrived at Riversong hoping to have a great weekend with family. My mother-in-law could not wait for me to finish unpacking before starting up the fireplace. Alas, it would not work. Consulted the cabin guide book and tried the steps, no go. I gave her the bad news but held out hope that my son-in-law could get it going when he arrived later that evening. "No worries" I said, lets get the hot tub going and we can have a relaxing evening without the fireplace. I opened the cover and was immediately hit with the stench of algae-water, pretty stinky. And the temperature of the water, about 75. OK, so turn up the thermostat and hope for the best. Sent an email to the "owners" seeking help.
Daughter and son-in-law (and baby) arrived late so trying to get things going had to wait until day 2. Son-in-Law also could not get fireplace working and the hot tub was still not to temperature, only 95. And it still stunk. Turned on the jets to maybe flush the stink ... did not work. But we did get a response from the "owners", a canned email welcoming us to the property. Nothing was communicated to address our problems we inquired about (fireplace, hot tub). So for communication, this property gets a thumbs down. Ever the optimist, we decided to play horseshoes but that was cut short too. The pits are ultra-small, not regulation distance and in a state of disrepair.
A coupla' other notes, the batteries in the master bedroom remotes were dead, frustrating. Internet is provided by hughes.net which is mostly fine but recognize there is considerable lag-time bouncing back and forth to the satellites. I could not stream the ballgames I wanted to watch. And while a recycle can is provided in the kitchen, there is no recycling bin outside in which to dump it once it is full. Save your effort and just throw everything in the trash.
The rest of the long weekend was OK though. The fire pit gets and A+ from me and the baby loved throwing rocks in the river out back. We did not allow the general state of disrepair of the amenities or the poor communication from the host to keep us down.
This cabin could be great if the hosts would just pay attention to detail. I mean, the Adirondack chairs around the fire pit, some of the arm rests moved because they were (visibly) unscrewed. And firewood, no, there will not be any when you arrive. All it takes is effort and the "owners" don't expend any. I cannot recommend this place.
I would add photos if allowed.