Vista del balcón

Opiniones de Luna Sea Inn

3.5 out of 5
Luna Sea Inn
South Coast Highway, Bluefields, Westmoreland

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 22 de 39 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 39 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 7 de 39 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 39 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 1 de 39 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

7.4/10

Servicios

8.0/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Mark

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 10 noches en abril de 2024
Respuesta de Dr. Linda, el 15 may. 2024
I am so sorry we did not meet your expectations. Can you let me know what the issues were?

10/10 Excelente

Constance

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was beautiful and very nice. Thanks
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Dawnia

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios
The restaurant staff was nice and the food was authentic and tasty.
Se hospedó 4 noches en abril de 2024

4/10 Malo

Mike

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
We booked a delux room months in advance, but we’re told that the travel agents mislead us, we had hours of negotiations until they “did us a favour” and found a room for us where the lights actually worked and had been serviced. The property is more not just tired, it’s dilapidated, like the owners have given up. The pool is basically a eight foot hot tub - so filmy that I saw NO ONE use it. Broken safes and dodgy wiring. A single light worked. Room service did not happen despite putting a card out @08:00, by 18.00 still no clean. Excuses for everything - slow safe engineers, miss allocation by the travel agent at reception and the owner. Conversely the restaurant food is very good and the serving staff are wonderful. I would no recommend until the place is totally refurbished.
Se hospedó 3 noches en marzo de 2024
Respuesta de Dr. Linda, el 22 mar. 2024
You booked a queen room on the side which you did not want. You wanted a king room on the front which we did not have. I moved others around to give you a king room on the side. I offered a full refund but you declined. I even gave you breakfast which you had not paid for. You inadvertently put the "do not disturb" side instead of the make room side on the door. You did not request room service at all.I am glad you enjoyed the restaurant and staff.

10/10 Excelente

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I loved this place. It is a gem. Would definitely stay there again. The staff and bartender was amazing.
Se hospedó 3 noches en agosto de 2023

6/10 Aceptable

Brian

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

Donna, Walpole

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Off the beaten path, very authentic vibes, quite location. People in the area are very friendly try Barry's Sweet Potato Puddin. Staff was amazing at the Resort. Owner was present on site she's very warm and entertaining. Small cove in the rear for swimming also one of the Best Beach in the area is very close by. Covid/Pandemic No movement lockdown in Jamaica at the time made it impossible to get a variety of food, but what was prepared was amazing. Must try their Guava Jerk Lobster.
Se hospedó 3 noches en agosto de 2021
Respuesta de Linda, el 2 sept. 2021
So glad you enjoyed your stay. Our staff dos try to make everyone's experience great. Thank you for the kind review. Linda

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent location, excellent service! We really enjoyed this lovely hotel. Stayed for 4 nights!
Se hospedó 4 noches en febrero de 2020
Respuesta de Linda, el 10 mar. 2020
Thank you for your kind review. We hope to see you again soon!

10/10 Excelente

Nats, New York

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful all around! Don’t let the front of this property deceive you. The beauty is at the back. Water-edge view...a gazebo with a FANTASTIC sunset in the evening is to die for! Oh my goodness! The rooms were very clean and I loved the pebble floor bathroom. Nice, clean white towels too. A very rustic feel to the rooms. The staff is also wonderful. Very friendly and courteous. A little off the beaten path, but well worth the trip. I enjoyed my short stay at Luna Star and will definitely go back.
Se hospedó 1 noche en febrero de 2020
Respuesta de Dr. Linda, el 9 feb. 2020
Nats, We are so glad you enjoyed your time with us. We hope to see you again soon.

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en enero de 2020
Respuesta de Dr. Linda, el 9 feb. 2020
Thanks for the four star review. We hope we earn all five stars next time!

10/10 Excelente

Cory

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is paradise. Our teenagers loved the kayaks, went out to the reef several times. The restaurant has wonderful food, vibes and service. If you want a peaceful, safe, real Jamaican vacation, THIS IS THE SPOT. Walk around and meet the people in the neighborhood, the best beach in the area( Bluefields beach) is walking distance. Enjoy !
Se hospedó 2 noches en julio de 2018
Respuesta de Dr.Linda, el 16 dic. 2019
Thanks so much for joining us. We appreciate the kind words. I agree, this is a place to relax and enjoy the true Jamaican experience.

10/10 Excelente

corina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Paradise
Luna Sea Inn is paradise! Absolutely the best spot on the island. Our teenagers loved to take the kayaks out to the reef. The restaurant has excellent food, great vibes and excellent service! If you want a peaceful , safe real Jamaican vacation, THIS IS THE SPOT!
Se hospedó 2 noches en julio de 2019
Respuesta de Linda, el 16 dic. 2019
Thanks so much for the great review. We really enjoy having young people here.

10/10 Excelente

Sian, London

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful views of the sea from the room. Very friendly staff. Great food. Highly recommended.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Dr. Linda, el 3 dic. 2019
Thanks so much for the kind review. We are so glad you enjoyed your stay with us.

10/10 Excelente

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place is paradise. Dr. Linda has created a true oasis that features some of the most incredible food I've ever enjoyed. Our room was beautiful, and I loved the ocean view from my adjoining deck. There is a set of stone carved stairs that lead directly into a tiny private cove right off of my room! Her attached restaurant and bar serve incredible food and cocktails! The food is INCREDIBLE. Come to Jamaica just for her menu! It changes frequently because she sources her staples locally. So fresh! The rooms also have an electric kettle, French press, glasses, milk, and blue mountain coffee ready to go for a fresh cup before you leave your room. The whole hotel has free WiFi access! It was reliable and fast for our phones. Our room also had a silent a/c, and it worked so well that we would get chilly if we ran it too much! I do not recommend trying to drive to Luna Sea from either airport. Dr. Linda will arrange that upon request. She will also arrange some incredible experiences for you, all you have to do is ask. Everything is extremely well priced! I cannot emphasize enough two things: 1) this place is a true oasis, and 2) do not try to drive here. If you do, she offers a fabulous welcome rum punch and free on site parking. Absolutely, hands down, 100% come visit Luna Sea. You can plan everything you want to experience in Jamaica, the perfect trip, all in comfortable accomodations. Linda will help you plan every detail. All for a fraction of the cost of the bigger resorts
Se hospedó 3 noches en septiembre de 2018
Respuesta de Dr. Linda, el 7 nov. 2019
Thanks so much for that wonderful review. We truly try to take care of all of our guests needs. I do look forward to your return visit.

8/10 Bueno

Cliente verificado

Viaje familiar
お湯が出なかったのが玉に瑕。
Se hospedó 1 noche en septiembre de 2019
Respuesta de Dr. Linda, el 2 oct. 2019
We are very happy you enjoyed your stay. I would love to know what we got right and where we could improve!

8/10 Bueno

Tabby

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Locaton was great! It was a very relaxed atmosphere. There was a dj on property playing music near the restaurant. That was unexpected. The room was clean and decently appointed, if a little small (for four people). The outdoor space was open and had lovely vistas all around. There were a lot of places to sit and enjoy the views. The food was okay. The staff were friendly enough. We had a nice stay there for one night, but I would not book an extended stay (more than 2 nights) there.
Se hospedó 1 noche en agosto de 2019
Respuesta de Dr. Linda, el 5 ago. 2019
We are glad you enjoyed your stay. I am surprised you felt the room was small. It does have a queen and a double and at times we have even added a twin. I do think any one room is small for four persons. Linda

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place for food and drink on the South Coast
Two days and nights in the sun to attend a wedding at Sandals South Coast at a reasonable cost
Se hospedó 2 noches en junio de 2019

6/10 Aceptable

Gerald

No le gustó: Condiciones de la propiedad
Se hospedó 5 noches en mayo de 2019
Respuesta de Linda, el 28 jun. 2019
Hello Gerald, I am sorry you did not enjoy your visit more. Is there anything we can do to make sure your next visit is great?

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Jamaica 🇯🇲 2019
Our stay was ok but there is always need for improvements Food &. Entertainment are the most important areas to focus on when traveling
Se hospedó 5 noches en mayo de 2019
Respuesta de Dr. Linda, el 21 jun. 2019
I agree that there is always a need for improvement. If you have specific suggestions, I would be delighted to hear them. Since we are small, we cannot afford nightly entertainment. Most of our guests love watching the stars, listening to the waves and reconnecting with loved ones. If you did not get what you were hoping for, I am very sorry. Linda

10/10 Excelente

Bianca, Bronx, NY

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The staff were amazing. Everyone was so accommodating. Also the food was delicious!! Would definitely stay here again :)
Se hospedó 3 noches en marzo de 2019
Respuesta de Dr. Linda, el 3 abr. 2019
Thanks so much for the kind words. We were recently written up as one of the top fifteen restaurants in the entire island by Jamaica Experience, the MoBay Club magazine. We look forward to seeing you back soon.

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Overpriced and disappointing
Massively overpriced for the area and quality.
Se hospedó 3 noches en diciembre de 2018
Respuesta de Linda, el 7 ene. 2019
We are very sorry you did not enjoy your stay with us. Most of our guests find the experience wonderful. Since you did not state your name or tell us what was wrong, we are unable to assist you any further.

10/10 Excelente

Renee, Orlando, FL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
This property is a rear gem we have found. It is clean, the staff is very professional, the food is delicious and we got free breakfast included. The closeness to the ocean is breathtaking, when I say peace and serenity sitting on the lounge chair under the almond tree and hear the waves hit the rocks; and watch as baby crabs quickly escape back to the ocean. A perfect peace of mind get away!
Se hospedó 3 noches en octubre de 2018
Respuesta de Dr. Linda, el 7 nov. 2018
Thanks so much for your kind words. I do agree that we have great staff. The view is amazing but nothing to do with me. We hope to see you again soon. Linda

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2018
Respuesta de Dr Linda, el 10 oct. 2018
Thanks for the great review. We are happy you enjoyed your stay with us.

10/10 Excelente

Dallas, Breaux Bridge, Lousiana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very clean and staff is exceptional
Special thanks to David, Sasha and all the staff. Very accommodating with every request. Food was excellent and priced right. Beautiful view and very relaxing. Would most definitely stay there again.
Se hospedó 4 noches en junio de 2018
Respuesta de Linda, el 7 jul. 2018
Thanks so much for the kind words. We are so happy you enjoyed your stay.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice little get away. Food was excellent. View was stunning.
Se hospedó 1 noche en abril de 2018
Respuesta de Dr. Linda, el 2 may. 2018
Thanks for coming. We are glad you enjoyed your stay.

8/10 Bueno

Retiree, Pennsylvania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gorgeous Location
We stayed in the cottage, a stand-alone building at the edge of the property and is had a nice amount of space. It is listed as a two-bedroom but it's really a front room with two daybeds and a main bedroom - no separate door or closet for the front room but a nice area and room for two to sleep. You have everything here that you need to kick back and relax - a nice bar/restaurant, gazebo out in the water to watch sunsets and lots of lounge chairs. If you want activities, there is a driver to take you to attractions. We went to the YS Falls which was the perfect trip. The inn is about and hour and a half from the airport. If you want lots of activities, this is not the place for you. If you want beautiful scenery, a friendly staff and a place to just hang out, you won't find a better spot.
Se hospedó 6 noches en diciembre de 2017
Respuesta de Linda, el 9 ene. 2018
Thanks so much for the kind words. The noise in the cottage is a problem for some but the proximity of the ocean offsets it for many.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Luna Sea Inn
The hotel is located right on the water and so was my room, needless to say the view is amazing. The flight was delayed getting into Montego Bay so I arrived late at night and there are no staff in late night. I was received by someone that may be the manager to give me the entry code to my room, but that was it. I had to leave the water running for some hot water, it was raining and the water was cold, I informed the front desk and they said they would look into it. It was a challenge to figure the channels for the TV to work. The internet had been down for several days, so I could not get any work done. Overall the property is worth the stay, the staff was friendly.
Se hospedó 1 noche en diciembre de 2017
I do apologize for the problems. Unfortunately, we are in a third world country and basic amenities like TV and internet can be a challenge. After a month, we finally resolved the internet problems. As to the TV, we are just going to offer Netflix in the rooms. Because there is a tv remote and a cable remote and often the cable is down, the situation is just untenable. The beauty of the sea is compensation. We are glad we were able to meet some of your needs. We hope to see you again soon. Thanks Linda

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Amazing view.
The view was amazing and the staff were wonderful. The welcome was great. I enjoyed eating in the dining area overlooking the beautiful view.
Se hospedó 1 noche en junio de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great
Lovely position next to the ocean. Friendly staff and good food.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was wonderful. The only negative was you order your breakfast the night before and my husband needed to go into Savanna-la-Mar to do interviews and no one was there to make the breakfast he ordered. Eventually, a lady did make him breakfast and he did get to his interviews in time. Otherwise this is a lovely place. The bed was very comfortable and the linens and pillows were top quality and very comfortable. The staff was extremely nice and the food was creative and delicious. The owner, "Dr. Linda" was around during dinner and it was interesting to hear her story. This is not a tourist town, but a relaxed kind of place. The sea views are spectacular, there is no sandy beach, but a rocky coastline right at the hotel. We will stay there again!
Respuesta de General Manager, el 13 feb. 2017
I want to thank you for making it Luna Sea Inn and for the kind remarks. I do apologize for the problem with breakfast. We were in a transition with our chefs but I do believe we have it sorted out now. We do hope to see you again soon. Linda

6/10 Aceptable

Cathy , Maryland

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Nice with beautiful scenery
The grounds was beautiful & well kept. Staff was very pleasant and friendly. Our room (the cottage ) had alot of issues (electronic lock did not work, fridge did not work initially, wifi/tv did not work). Staff was very responsive to our complaints and tried their best to resolve them.
Christmas morning breakfast
Pool

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
The hotel has one of the best Restaurants on the island. I'd stay here again just for the food. You won't believe the breakfast they offer is included. Rooms are very nice. Its a small hotel and lacks a beach, but the sounds of the ocean at night are amazing. You won't find a friendlier staff anywhere else.
Respuesta de General Manager, el 13 feb. 2017
Thanks for your kind comments. I must agree, I too think the restaurant is great! We do have a small beach to the side of the property. That is where we use the kayaks, paddle boards etc. There are two other beaches in close proximity. Hope to see you again soon.

10/10 Excelente

Shakiya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place
I had a very nice stay. The staff was great. Chef excellent. The view was just awesome. They have a lovely gazebo right over the water !

10/10 Excelente

greta, Miami Fl

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Wonderful staff food and view.

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent beach front views
From start to finish, my party had a great time. From the view to the food and bar, we could'nt have asked for more. We're looking forward to visiting again real soon

10/10 Excelente

Elonia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful place to stay
I felt right at home. The rooms were great. The beds were comfortable and they had all the up to date technology you need. A/c , wi if & flat screen tv not that you would it when surrounded with such beautiful views.

10/10 Excelente

Nellie, New York

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Money well spent!
You would not believe that so much beauty is hidden behind a 6 feet wall. Upon arrival we were unsure of what to expect, but once you enter the Inn and got a breath taking view of the ocean, you immediately fall in love with the place. The hotel is real cozy. The staff real friendly. The chef knows his way around the kitchen. Upon arrival, we were given a complimentary glass of Jamaican rum punch. :) In the morning we were met with a large complimentary platter of fruit, and then breakfast. The rooms were clean and A/C was kicking!. I especially enjoyed the stone pebbled shower room. The beds were real comfortable, plus they offered a wide variety of . rooms. We were a party of six, and there were room accommodations that met each groups needs. We fell in love with the place so much that we are planning our family reunion there for December, 2016. WAY TO GO LUNA SEA IN. YOU'VE GOT OUR VOTE!!!

8/10 Bueno

Wilma, Rotterdam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
mooie kamer direct aan zee, mooie zonsondergang
mooie kamer direct aan zee, mooie zonsondergang, lekker eten