Dear Kayley,Thank you so much for the feedback. We're sorry to hear that you didn't have a good time with us. Please accept our apologies for any disappointment in the service, accommodations, and amenities you received. All of your comments will be discussed internally, as our team is always looking to improve. Please consider giving us another chance to impress you in the future; we're confident that we can change your perceptions.

Dear Maurice,Thank you for taking the time to share your thoughts with our team. We apologize for not being able to meet your expectations. Our team will be sure to discuss your feedback to make sure that we meet all of your expectations. Please consider visiting us again so we can show you the stay that you deserve.

Dear Bill,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. Rest assured, our housekeeping team will give your room the attention it deserves and make changes where necessary. We hope you will consider giving us another chance soon; we know that we can impress you.

Dear Tim,We are glad most of your stay with us went well. However, we are disheartened that we were unable to meet all of your expectations. Our front desk is ready to assist our guests with any of their concerns, and we hope you were able to ask for the help that you needed immediately. Regardless, we will be sure to share your comments with our team for improvement. We appreciate you choosing to stay with us and hope you will give us another chance to provide you with a perfect stay.

Thank you for taking the time to share your thoughts with us. We are thrilled that we were able to meet all of your expectations. This is not typical of the high standards that we strive to provide for our guests. However, we are dedicated to improving the guest experience and will be sure to share your feedback with our team. Please consider booking another stay with us, so we can show you a better experience.

Dear Brenda,Thank you for sharing your feedback, and it was a pleasure to host your time in Boardman. We apologize for any issues with the hot water. Our maintenance team will take a look into your comments and ensure everything is working as it should. If there is any chance to welcome you back in the future and change your perceptions, we'd be grateful for it.

Thank you so much for your comments. It's unfortunate to hear that our accommodations failed to meet your expectations, and we will be sure to look into your comments further. Please know that our team members are always available to help address any noise issues during your visit. Despite this, we hope you will give us another chance soon.

Dear Kevin,While we're happy to be recognized for our service, it is unfortunate that our hospitality left much to be desired overall. Moving forward, we will do better at enforcing our quiet hours. We will also ensure that our maintenance team fixes your toilet. Your feedback is much appreciated, and we hope to serve you again.

Dear Janie,Please accept our apologies for any lack of upkeep or cleanliness during your visit. Rest assured, we'll have our housekeeping team look into your comments further and make changes. Despite this, we hope you'll give us another chance soon.

Dear Guest, Let us know the reason for giving us 4/10 stars and we will try to work on it. Customer satisfaction has been our #1 priority. Please let us know how can we change your experienced.

Dear Dennis, We are sorry to see your stay with us might not have been as relaxing as you had hoped. Please know that our team is always available to address any concerns our guests may have during their time with us, including noise concerns. That being said, we hope you were able to get a pleasant night's rest and wish you all the best in your future travels.

Thank you for notifying us of your recent experience. We strive every day to give a phenomenal experience to our guests. However, it seems you were not impressed with us. We want to apologize for the lack of cleanliness in your room. This is not a typical experience, and the housekeeping has been notified to ensure they maintain the high standards they're expected of. We wish you the best.