Playa privada en los alrededores y playa de arena blanca

Opiniones de Cloister at The Boca Raton

4 out of 5
Cloister at The Boca Raton
501 E Camino Real, Boca Raton, FL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 567 de 938 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 938 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 95 de 938 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 42 de 938 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 34 de 938 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

9.4/10

Servicios

8.8/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 8 abr. 2024
Dear Mr. Skierkier,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Todo muy bien aunque no pudimos usar el campo de golf ya que lo tenían en mantenimiento.
Se hospedó 2 noches en agosto de 2018
Respuesta de Matt L, el 2 sept. 2018
Gracias por venir!

8/10 Bueno

Maria Gabriela

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Estupendo hotel pero requiere un retoque
Tuve problemas al llegar porque mi reserva habia sido anulada por Hoteles.com Me atendieron muy bien pero yo quería pasar el primer dia en el club de la playa por la comodidad con los chicos. El hotel es estupendo pero necesita un retoque de mantenimiento. En el restaurant del Golf comimos muy bien pero estuvimos una hora para que no trajeran la comida. Es caro pero lo recomendaria.

6/10 Aceptable

uriel, Argentina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
genial
muy buenas

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

Otto

Le gustó: Limpieza y comodidad de las habitaciones
Respuesta de Rick, el 25 jun. 2016
Dear Otto, Thank you for taking the time to rate your recent stay at the Boca Raton Resort & Club. I hope to welcome you back soon. Best Regards, John Carns

10/10 Excelente

susana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Rick, el 14 may. 2016
Dear Susana, Thank you for taking the time to rate your recent stay at the Boca Raton Resort & Club. I hope to welcome you back in the near future. Best Regards, John Carns | GM

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Excelente hotel
Respuesta de Rick, el 14 may. 2016
Dear guest, Thank you for taking the time to rate and review your recent stay at the Boca Raton Resort & Club. I hope to welcome you back in the near future. Best Regards, John Carns | GM

10/10 Excelente

Lucy Amelia, Managua, Nicaragua.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bungalow
Crei que al tomar un bungalow, seria eso y no una pieza mas grande.Habria optado por una pieza del hotel.
Respuesta de Rick, el 12 mar. 2016
Querida Lucy, Muchas gracias por escribir una revista de su reciente experiencia al Boca Raton Resort and Club. Espero que puedo darle la bienvenida cuando vuelva. John Tolbert.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel , bien ubicado , un tanto antiguas las habitaciones

6/10 Aceptable

Lucila BA

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y comodidad de las habitaciones
Very nice but far from the beach!
Very nice grounds but you cant use your car. You have to move in a van all the time. The beach is far away. Its a very nice hotel but I prefer to be near the beach and to have the possibility to use my car!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

10/10 Excelente

LMR

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Resort
I had to change rooms because the first one was very small and with no light, but the second one was great. Good food, good service, excelent beach!!!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Servicio excelente
Me gusto mucho el hotel,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto
Me gusto mucho el hotel y es un resort muy grande

10/10 Excelente

Alvaro, Santa Cruz, Bolivia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Waldorf Astoria Boca Ratón, Excelente!!!!!
Simplemente, excelente en ubicación, calidad, servicio, habitaciones. Me encanto el hotel, a mi me toco estar en la torre y la vista era espectacular, bahía y océano. Las habitaciones son grandes y muy cómodas, tiene varias opciones si no deseas salir un día del hotel, recomiendo el paseo en el bote que te lleva a la playa, comida en cualquiera de los restaurantes y por ultimo el bar del hotel!!!! Simplemente tengo que decirles que esta renovado y excelente!!!!!!

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 14 may. 2024
Dear Mr. Bense,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

6/10 Aceptable

Vadim

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 may. 2024
Dear Mr. Kulishevskiy,Thank you for sharing your feedback on your recent stay at The Boca Raton. We regret to learn that your experience with us did not meet your expectations and extend our sincere apologies for any inconvenience caused. We would be very glad to hear more about your experience so we may address your concerns promptly, so please feel free to reach out to our direct line for immediate assistance. Please request to be directed to our Quality Assurance team. Warm Regards, Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Ashley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 14 may. 2024
Dear Ms. Lapadula-Altman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Terrible

Heather

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
I stayed at The Cloister part of the resort for the first time. Normally I stay at the beach club but it’s under renovation and I have stayed in the tower as well. Let me tell you what a mistake that was. I traveled with a family of 6 and got two rooms, but the one my son was in was a mild infested gross room. He actually got sick from the mold since he has allergies to it. They did change my room but moved it on the opposite side of the resort and my view was of an alley which my original room I booked estate view. All they offered was an hour later check out which we left way before. As you walk the hallways you can smell the musty mold and for what they charge for the rooms it’s a shame. We spent so much there at the resort for example dinners were between $700-850 for one and my son was sick and didn’t even enjoy half of our family trip because he was in the room sick from the mold. The cloister is old and run down. It’s a beautiful hotel but needs major renovation on that part. Also, on Friday we went to the pool and we needed 6 chairs and we were turned away because they only had one chair left. Crazy for what I paid. Could not even go relax at the pool!
Se hospedó 4 noches en abril de 2024

8/10 Bueno

Jon, Morristown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurants are very expensive. Italian restaurant was disappointing but the others were good.
Se hospedó 5 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 29 abr. 2024
Dear Mr. Green,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are pleased to hear that you enjoyed some of our dining venues, however, we sincerely apologize for the disappointment you experienced at Principessa. We regret that Principessa did not meet your expectations, and appreciate your candid feedback. Your comments will be shared with our culinary teams to address any areas for improvement promptly, including those related to pricing overall.Thank you for choosing us, and we hope to have the opportunity to provide you with a more satisfying experience in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Nick

Se hospedó 2 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 may. 2024
Dear Mr. Olah,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

phyllis

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful surroundings! Great views, restaurants, beach access!
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 19 abr. 2024
Dear Ms. Ferraioli,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are delighted to hear that you enjoyed the beautiful surroundings, stunning views, and the various dining options available at our resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Jon, Syosset

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Place is wonderful
Se hospedó 3 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 18 abr. 2024
Dear Mr. Halpern,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay, and appreciate your positive comments. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

yase

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Se hospedó 1 noche en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 abr. 2024
Dear Ms. Nahle,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Alexander, Delray neach

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome stay
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 11 abr. 2024
Dear Mr. Prokhorov,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Danit

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 abr. 2024
Dear Ms. Zamir,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Andrew

Viaje familiar
Beautiful Hotel and Impeccable Service. We Stay at Madinat Jumeriah Dubai every year and this hotel is now firmly on our list of places to stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 8 abr. 2024
Dear Mr. Barnett,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are thrilled to hear that you found our resort to be beautiful and our service impeccable. It means a lot to us that you would include us on your list of preferred places to stay. We strive to provide an exceptional experience for all our guests, and it is truly rewarding to know that we met your expectations.We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

8/10 Bueno

Maria, Chicago

My room had cockroaches. I reported it and the roach was still there. Only after I reported again did they clean it up. The next day, another roach. When I checked in, I asked to be upgraded. The young lady serving me said she did not think that would be a problem. After half an hours wait, while she checked with her supervisor, I was told it would $2000 a night more. The bell boy told me he never saw anyone have to wait so long to get to their room. I am elderly, travel alone and feel this was senior bias.
Se hospedó 5 noches en enero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 16 may. 2024
Dear Ms. Ochs,Thank you for sharing your feedback on your recent stay at The Boca Raton. We sincerely apologize for the unacceptable experience you encountered during your visit.We deeply regret any inconvenience caused by your guestroom experience. To ensure that this concern is appropriately addressed, we kindly request that you reach out to our direct line and request to be connected with our Quality Assurance team.Regarding your request for an upgrade, we apologize for the miscommunication and any discomfort caused during that process. We understand how important it is to feel comfortable and accommodated during your stay and we aim to make each guest feel that way. We will thoroughly review these aspects to ensure improved communication and efficiency in handling such requests.Your feedback is invaluable to us, and we take your concerns seriously. We would appreciate the opportunity to regain your trust and welcome you back for a more pleasant stay in the future.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 1 abr. 2024
Dear Mr. Weissman,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Bouslog,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Rachel

Viaje en grupo, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice, beautiful relaxing stay!
Se hospedó 2 noches en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Grobler,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know that you enjoyed a relaxing stay with us. We look forward to hosting you once again and providing you with another enjoyable experience in the future.Warm Regards,

10/10 Excelente

Marlon

Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Mr. Rosenberg,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Clay J

Se hospedó 1 noche en marzo de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Mr. Landry,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Irina

Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Rusev,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Caroline

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a fantastic stay at the cloister! Roody checked us in and was very helpful throughout our stay. The amenities were top notch, the pools were clean and the boat shuttle over to the beach was very convenient. We ate at a few of the restaurants while on site and had delicious meals! The drinks were also great!
Se hospedó 2 noches en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 4 mar. 2024
Dear Ms. Dobrzynski,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. It is amazing to hear about the excellent service provided by Roody throughout your visit, as well as your enjoyment of the amenities offered across the resort. We look forward to hosting you once again and continuing to exceed your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

David

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best there is!
Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 26 feb. 2024
Dear Mr. Buchwald,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your thoughtful comments, and look forward to welcoming you back for another exceptional stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

2/10 Terrible

mike

Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Dagmar

Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Golub, Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Alexander

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

frederic

Se hospedó 1 noche en febrero de 2024

8/10 Bueno

cheryl

Se hospedó 1 noche en febrero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 25 mar. 2024
Dear Ms. Good,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Denise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

r m

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Alla

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en enero de 2024

2/10 Terrible

Lisa

Viaje familiar
No le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Disappointed
Total disappointment, from worn looking accommodations, to body fluid stain on sheets, to uncomfortable mattress, to location away from the beach, this hotel is not worth the price or worthy of the hype it creates trying to position itself as a luxury resort. Too many great places to stay in Florida to be disappointed in a place like the Boca Raton.
Se hospedó 1 noche en enero de 2024
Respuesta de Daniel A. Hostettler, President and CEO, el 1 feb. 2024
Dear Ms. Passi,We understand the importance of addressing concerns promptly and want to express our regret that you did not feel comfortable during your stay. We encourage our guests to bring any issues to our attention while on the property so that we can take immediate action to address and resolve them. Your satisfaction is our priority, and we would have welcomed the opportunity to make things right for you during your stay had we been aware. We sincerely apologize for any inconvenience caused, and we would appreciate the chance to speak with you further about your experience. If you would be willing to provide more details or discuss your concerns, please feel free to contact our team. Your insights are invaluable in helping us improve our services and facilities.Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Herbert

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Luxurious. Easy. Relaxing
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 30 ene. 2024
Dear Mr. Weiss,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Bruno

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Magnificent property and staff.
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 26 ene. 2024
Dear Mr. Ciaglia,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another wonderful stay in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Ellen

Viaje familiar
Le gustó: Servicios
Beautiful property
Se hospedó 2 noches en enero de 2024
Respuesta de Shona, el 25 ene. 2024
Dear Ms. Mchugh,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We appreciate your kind comments, and look forward to welcoming you back for another enjoyable experience in the future. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer

10/10 Excelente

Craig

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Shona, el 25 ene. 2024
Dear Mr. Corso,Thank you for sharing your feedback on your recent stay at The Boca Raton. We are very glad to know you were pleased with your overall stay. We look forward to hosting you once again and continuing to meet your expectations. Warm Regards,Daniel A. Hostettler, President and Chief Executive Officer