Ropa de cama de alta calidad y camas con pillow-top

Opiniones de Hotel AKA Boston Common

4 out of 5
Hotel AKA Boston Common
90 Tremont St, Boston, MA

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 567 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 214 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 112 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 1003 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

7.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Victor Erik, Azcapotzalco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed here for the Boston Marathon, overall a great choice. An easy 15 minutes walk to the Boston Common park area where you take the buses to the start line. Plenty of places around to eat and drink, along with pharmacies and several T line stations. Staff was great, and helped me with all my requests. Room was pretty quiet, and didn't have any issues in terms of street noise or sounds coming from other rooms. The room was cleaned daily, without requesting it. The hotel was getting some repairs during my stay, but that didn't affect my experience at all. Totally recommended.
Se hospedó 5 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 18 abr. 2024
Dear Victor Erik,We're thrilled to hear that you enjoyed your stay at Hotel AKA Boston Common during the Boston Marathon! Your kind words about our convenient location, helpful staff, quiet rooms, and seamless service mean a lot to us. We appreciate your recommendation and look forward to welcoming you back in the future!

10/10 Excelente

ABEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy buena ubicación
Se hospedó 1 noche en octubre de 2023
Respuesta de Assistant Front Office Manager, el 22 oct. 2023
Dear Abel,Thank you for providing your 5-star review of Hotel AKA Boston Common! We are extremely delighted that you had the opportunity to experience our luxurious accommodations and all its amenities, as well as the gracious, personalized service of which we pride ourselves on. Your recommendation and feedback are truly appreciated. We hope to welcome you again to provide another flawless experience soon!Warm Regards,Jordan Gallop

10/10 Excelente

Delimay

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent location lots of places nearby at walking distance
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 9 sept. 2023
Dear Delimay,Thank you so much for sharing your positive experience staying at Hotel AKA Boston Common! We are delighted to hear we exceeded your expectations. We pride ourselves in our ideal and central location in the heart of Boston. We hope to have the pleasure of welcoming you back to your home away from home in the future.Warm Regards,Jordan Gallop

10/10 Excelente

Edgar

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great
Se hospedó 1 noche en agosto de 2023
Respuesta de Assistant Front Office Manager, el 13 ago. 2023
Dear Edgar,Thank you for providing your 5-star review of Hotel AKA Boston Common! We are extremely delighted that you had the opportunity to experience our luxurious accommodations and all its amenities, as well as the gracious, personalized service of which we pride ourselves on. Your recommendation and feedback are truly appreciated. We hope to welcome you again to provide another flawless experience soon!Best,Jordan Gallop

10/10 Excelente

María Elena

Se hospedó 1 noche en agosto de 2023
Respuesta de Michael Chovanes - Front Office Manager, el 13 ago. 2023
Dear Maria,Thank you for the positive review of your stay with us at the Hotel AKA Boston Common. Our team prides ourselves on providing unique and personalized service that cannot be matched anywhere else! Thank you again for staying with us.

10/10 Excelente

Alexander

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent and quiet
Se hospedó 1 noche en julio de 2023
Respuesta de Assistant Front Office Manager, el 30 jul. 2023
Dear Alexander,Thank you for providing your 5-star review of Hotel AKA Boston Common! We are extremely delighted that you had the opportunity to experience our luxurious accommodations and all its amenities, as well as the gracious, personalized service of which we pride ourselves on. Your recommendation and feedback are truly appreciated. We hope to welcome you again to provide another flawless and quiet experience soon!Sincerey,Jordan Gallop

8/10 Bueno

Emma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022

6/10 Aceptable

Elena

Le gustó: Servicio y personal
No le gustó: Servicios
No hay servicio a la habitación No parecía estar muy limpia Las sábanas estaban muy desgastadas y hasta con una pequeña rasgadura. No parece
Se hospedó 3 noches en octubre de 2021
Respuesta de jcapalbo, el 25 oct. 2021
Gracias por compartir, me dirigiré al equipo.

10/10 Excelente

NATALIA

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Bonito y Muy bien ubicado
Se hospedó 4 noches en octubre de 2021
Respuesta de K, el 8 oct. 2021
Thank you so much! We are glad you enjoyed your stay. We hope to host you again in the future.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No breakfast is inconvenient. You Had to ask for the hotel to make your beds and clean the room.
Se hospedó 6 noches en marzo de 2021
Respuesta de Joseph, el 25 mar. 2021
Thank you for your review, we are sorry to hear that we did not meet your expectations.

10/10 Excelente

Anthony

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de Leon Hiou , el 26 oct. 2020
Thank you for staying at the Nine Zero. Sounds like you enjoyed your stay. We hope to see you soon on your next trip to Boston. Bests, Leon

4/10 Malo

Karen

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
El hotel aún no está preparado para nuevamente atender a sus huéspedes. Debido al COVID no hacen la limpieza, pero cuando uno pide toallas o sábanas tardan demasiado, el teléfono de la habitación no funcionaba, no pasaban a recoger ni la basura. Deje un sobre para ser entregado en el correo hace una semana y aún no lo entregan. Hotel caro para los servicios que prestan.
Se hospedó 7 noches en agosto de 2020

10/10 Excelente

Omar Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien ubicado
Super bueno
Se hospedó 2 noches en agosto de 2020
Respuesta de Leon Hiou, el 26 oct. 2020
We are happy to hear that you enjoyed your stay at the Nine Zero. We hope to see you soon. Bests

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything I liked and surely I stay again at the hotel. Very clean and very quiet
Se hospedó 1 noche en febrero de 2020
Respuesta de The front desk , el 19 feb. 2020
Thank you for your feed back

10/10 Excelente

Genevieve

Le gustó: Limpieza, servicio y personal, servicios
Pas de frigo dans la chambre. Pas de pression dans la douche.salle de bain du pour un peu d’amour
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Lori

Viaje en pareja
No le gustó: Servicio y personal y condiciones de la propiedad
Would have been nice to know it was under construction before booking. Front desk staff needs customer service training, not attentive. Stood waiting to checkin for 10mins while not even being greeted. Room was dusty and small for an “upgrade”. Will not stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de Kianna, el 28 abr. 2024
Good evening Lori,We take all guest comments very seriously so thank you for taking the time to provide feedback. We're sorry to hear your overall visit did not meet your expectations. I'd like to discuss your situation in further detail. We are committed to providing our guests with an exceptional experience and sincerely hope to have the opportunity to host you again in the future. Yours in service,Kianna GonzalesFront Office Manager

10/10 Excelente

Maria, Murrieta

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived early and they were so kind to upgrade our room because our room was not ready. The staff was very friendly and helpful. We highly recommend this hotel.
Se hospedó 3 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 23 abr. 2024
Dear Maria,Thank you for your fantastic review of Hotel AKA Boston Common! We're delighted to hear that you enjoyed your stay with us and that our team could accommodate your early arrival with a room upgrade. We appreciate your kind words about our friendly and helpful staff. We look forward to welcoming you back and thank you for recommending our hotel.

10/10 Excelente

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location. Wonderful staff! Would stay again.
Se hospedó 1 noche en abril de 2024
Respuesta de Lewil Reynoso - Oprations Manager, el 23 abr. 2024
Dear Michelle Moshe,Thank you for the fantastic review of Hotel AKA Boston Common! We're delighted to hear that you appreciated our great location and wonderful staff. We look forward to welcoming you back soon!

6/10 Aceptable

James

Viaje en pareja
Le gustó: Limpieza
Upon arrival we discovered the entire lobby area was sealed off by Sheetrock except for a small front desk area. Elevators were down a small walkway along a Sheetrock wall. Our room was spacious and quite well appointed. However for 3 days we had no cold water - just scalding hot water that led us to take showers in another room on another floor. Upon checkout we asked to speak to a manager but were informed they were in meetings all morning but we would be called after the meetings. Later in the day we picked up our luggage and were assured the manager would call us shortly. Four days later, no call yet.
Se hospedó 6 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 24 abr. 2024
Dear James,Thank you for sharing your feedback about your recent stay at Hotel AKA Boston Common. We're sorry to hear about the inconveniences you experienced, such as the construction in the lobby and hot water issue. We understand how frustrating that must have been. Your comments will be shared with our team to address these issues promptly. We apologize for the delay in reaching out to you after your stay and will ensure that our management follows up with you soon.

10/10 Excelente

Maria

Viaje con mascota, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really great Love Pet Friendly, amazing stuff, cleaning stuff was on top of our room every day. I highly recommending this hotel to all my friends and family. I came over to stay because was running Boston marathon and will suggest to offer a discount to runners as a future reference because most hotels does it! (Will come back next year for same dates definitely!) 👍👍👍
Se hospedó 3 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 24 abr. 2024
Dear Maria Campos,Thank you so much for your glowing 5/5 review of Hotel AKA Boston Common! We're thrilled to hear that you loved our pet-friendly policy, appreciated our attentive staff and cleaning service, and found our location ideal for your Boston Marathon stay. Your suggestion about offering discounts to runners is noted.We can't wait to welcome you back next year for the marathon!

10/10 Excelente

Jermaine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing staff
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph G. , el 19 abr. 2024
Thank you for staying with us Jermaine! We look forward to welcoming you back soon and will certainly pass your kinds words along to our team :)

4/10 Malo

Mohamed

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Vibrating noise all night, beds not comfortable, shower top really need cleaning attention
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph G. , el 19 abr. 2024
Thank you for staying with us Mohamed. We will be addressing your concerns with both our engineering and housekeeping teams. Please reach out if you find yourself back in Boston and I would be happy to personally oversee your accommodations to ensure a better stay.

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 20 abr. 2024
Dear Ian,Thank you so much for your glowing review of Hotel AKA Boston Common! We're delighted to hear that you had such a fantastic experience with us. Your feedback means a lot, and we look forward to welcoming you back soon.

4/10 Malo

Jarrett

No le gustó: Servicio y personal y condiciones de la propiedad
Not good
Se hospedó 1 noche en abril de 2024
Respuesta de Joseph G. , el 19 abr. 2024
Thank you for staying with us Jarrett. I sincerely apologize that we failed to meet our mutual standards. Please reach out if you find yourself back in Boston and I would be happy to personally oversee your accommodations to ensure a better stay.

10/10 Excelente

Andrew

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Joseph G. , el 19 abr. 2024
Thank you for staying with us Andrew! We look forward to welcoming you back soon :)

10/10 Excelente

Wing Lun

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great places
Se hospedó 5 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 18 abr. 2024
Thank you, Wing Lun Yau, for the fantastic review! We're delighted you enjoyed your stay at Hotel AKA Boston Common.

6/10 Aceptable

Pete

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
That need to have coffee in the room or the lobby at least.
Se hospedó 3 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 17 abr. 2024
Dear Pete,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced regarding the availability of coffee during your stay. We do offer complimentary coffee in the lobby from 7-10 am, and guests can also request coffee machines for their rooms. Your input is valuable to us, and we appreciate the opportunity to improve our services. We hope to welcome you back in the future for an enhanced experience.

10/10 Excelente

Dalton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location. Friendly staff that go the extra mile. Clean and comfortable rooms. Good value.
Se hospedó 1 noche en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 18 abr. 2024
Dear Dalton,Thank you so much for your fantastic review! We're delighted that you had such a positive experience during your stay at Hotel AKA Boston Common. Our team takes great pride in delivering excellent service, ensuring our guests feel welcome and comfortable throughout their visit. We're glad you appreciated our central location, friendly staff, clean and cozy rooms, and the overall value we strive to offer. It would be our pleasure to have you stay with us again in the future!

10/10 Excelente

Michael

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is a very nice hotel right on the edge of Boston Common. You can easily walk to many of Boston’s tourist attractions from here. It is near perfect if you’re running the Boston Marathon. 10 minute walk for busses to the start. 20 min walk from finish line.
Se hospedó 3 noches en abril de 2024
Respuesta de Kianna, el 16 abr. 2024
Dear Michael,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

10/10 Excelente

S

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great last minute stay. Staff were beyond accommodating. The valet team was equally as nice. Would definitely stay here or another Aka property.
Se hospedó 1 noche en abril de 2024
Respuesta de Kianna, el 15 abr. 2024
Dear Stefanie,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

10/10 Excelente

Gretchen

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The room was loud, we could hear every conversation in the hallway and every time the elevator chimed. Other then that the room was great.
Se hospedó 4 noches en abril de 2024
Respuesta de Kianna, el 12 abr. 2024
Good evening Gretchen.Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your stay with us. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

4/10 Malo

Douglas

Se hospedó 2 noches en abril de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 23 abr. 2024
Dear Mr. Bono,We received your review and appreciate your feedback on your recent stay at Hotel AKA Boston Common. We are sorry to hear that your experience did not meet your expectations. If you could share more details about your stay, it would be invaluable to us as we strive to improve our services.Thank you for taking the time to review our hotel, and we hope to have the opportunity to better serve you in the future.

2/10 Terrible

Sebastien

Viaje familiar
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
One of the worst stay I had in my life. From the ongoing renovation in the lobby (6:30am jackhammer drilling daily), to the absolute rudeness of the front office staff to the 30min wait for the valet (every time one wants the car) , and the terrible bed. Oh, and the bell car can not be brought up to the valet area - due the renovation. One therefore needs to carry their bags on the street - in the rain
Se hospedó 4 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 2 abr. 2024
Dear Sebastien,We are sincerely sorry to hear about your disappointing experience at our hotel. We apologize for the inconvenience caused by the ongoing renovations in the lobby and any rudeness encountered from our staff. Your feedback is valuable to us, and we will take immediate action to address these issues to ensure a better stay for our future guests.We hope you will give us another opportunity in the future to provide you with a better and enhanced experience.Thank you for bringing these concerns to our attention.

10/10 Excelente

Danielle

Se hospedó 1 noche en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 2 abr. 2024
Dear Danielle,Thank you for taking the time to leave a stellar 5/5 review for Hotel AKA Boston Common. Your feedback is greatly appreciated and serves as a testament to our commitment to excellence in hospitality. We look forward to hosting you again in the future.

6/10 Aceptable

Patrick

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
The property was under construction, and they make you pay $65 for parking even if you are staying at the hotel. Then they tell you if you want to use your vehicle you have to give them 15-20min to go get it. Each time you get it, you are charged $65. Water pressure was sputtering and the bathtubs drain didn't work.
Se hospedó 2 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 31 mar. 2024
Dear Patrick,Thank you for your detailed review of your recent stay at Hotel AKA Boston Common. We apologize for any inconvenience caused by our valet parking service. Please note that the 65 charge is for overnight parking with in/out privileges. We understand the importance of prompt car retrieval and are working to ensure our valet team minimizes wait times.Additionally, we are sorry to hear about the water pressure issues in your room and the bathtub drain problem. Our maintenance team has been informed and will address these concerns promptly. Your feedback helps us improve, and we hope to provide you with a more seamless and enjoyable experience on your next visit.

8/10 Bueno

Maryalice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Older building/room and lobby is under a bit of construction but excellent staff and very clean. Great location, walking distance to stores and the T
Se hospedó 1 noche en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 31 mar. 2024
Hi Maryalice,Thank you for your review of Hotel AKA Boston Common! We appreciate your feedback and your patience as we undergo renovations in our lobby. We're delighted to hear that you found our staff excellent and the rooms very clean. Our prime location near stores and the T makes it convenient for our guests.We look forward to welcoming you back soon for an even better experience!

10/10 Excelente

Nicholas, Durham

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nicole at the front desk made it great!
Se hospedó 1 noche en marzo de 2024
Respuesta de Patrick, el 29 mar. 2024
Dear Nicholas, Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team, we are truly lucky to have Nicole. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick Herrick Managing Director

10/10 Excelente

steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 31 mar. 2024
Dear Steve,Thank you for your review of Hotel AKA Boston Common. We appreciate your positive feedback and are glad you enjoyed your stay with us.We look forward to welcome you back in the future.

2/10 Terrible

Allison

Le gustó: Servicio y personal
No le gustó: Servicios
I did pay at the property, the final reconciled charge for the hotel did not match the expedia price. They charged me an additional 'desitnation charge' not listed on expedia, in addition 'resort fee' that was listed on the expedia site. Very shady.
Se hospedó 1 noche en marzo de 2024
Respuesta de Patrick , el 2 abr. 2024
Dear Allison, Thank you for taking the time to share your feedback. I am so sorry if there is any confusing with the Destination fee. We are certainly happy to assist in any billing errors that you may feel have occurred. Please feel free to reach out to us here at the Hotel and we can review to ensure the accuracy of your billing.

10/10 Excelente

Gregory

Se hospedó 1 noche en marzo de 2024
Respuesta de Patrick , el 29 mar. 2024
Dear Gregory, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick HerrickManaging Director

10/10 Excelente

Carmine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
everything was great
Se hospedó 3 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 25 mar. 2024
Dear Carmine Timmoneri,Thank you so much for your 5/5 review of Hotel AKA Boston Common! We're delighted that everything was great during your stay. Your feedback means a lot to us, and we can't wait to have you back soon!

4/10 Malo

Brandon

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Location was great in center of everything in Boston but hotel was under construction which wasn’t told at booking or on arrival .also that would be woken up by construction in hotel at 9 am and we were on 5th floor . Other then that great .
Se hospedó 1 noche en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 25 mar. 2024
Dear Mr. Jackson,Thank you for sharing your feedback regarding your recent stay at Hotel AKA Boston Common. We apologize for any inconvenience caused by the ongoing construction. We appreciate your understanding and are glad to hear that you found the location to be convenient and enjoyable otherwise.We value your feedback and hope to welcome you back for an improved experience in the future.

2/10 Terrible

Chelsea

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I had a bad experience at this hotel. Construction Noise starting at 7am and ran all day. Was told breakfast was complimentary - it wasn’t. Valet left my driver’s window down. Bathroom was filthy.
Se hospedó 1 noche en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 26 mar. 2024
Dear Chelsea,Thank you for your feedback regarding your recent stay at Hotel AKA Boston Common. We apologize for the inconveniences you experienced with the construction noise, breakfast misinformation, valet service, and cleanliness of the bathroom. We are taking immediate steps to address these issues and ensure a more enjoyable experience for our guests in the future.We hope you will consider giving us another opportunity in the future for an improved and enhanced stay experience.

8/10 Bueno

Amy

Viaje en pareja
Le gustó: Limpieza
The hotel was nice. No super direct connections for the T but not a long walk. No on site restaurant except for defined hours. Staff was helpful approached but never greeted when entering or departing.
Se hospedó 4 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 25 mar. 2024
Dear Ms. Calhoun,Thank you for taking the time to share your experience with us. We appreciate your positive remarks about our hotel and staff.We understand your feedback regarding the on-site dining availability and will take this into consideration for future improvements. Additionally, we have noted your comment about staff greetings and will ensure that our team is attentive to welcoming guests upon arrival and departure.We hope to welcome you back soon for an even more enjoyable stay.

4/10 Malo

Cynthia

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Notre séjour de 3 nuits passées au AKA Boston Common s'est bien passé, malgré les petits inconvénients rencontrés. Le personnel est souriant et serviable, cependant pour le prix payé pour la chambre, celui-ci n'a pas rencontré nos attentes, hormis la situation géographique idéale, à côté de la station de métro et du parc. Nous avions payés pour une chambre lit king à l'étage supérieur - vue ville, qui s'avérait être face au batiment voisin en brique, sans vue. La chambre était d'une superficie raisonnable, mais les meubles était endommagés, sans parler de la salle de bain avec des accessoires rouillés et un bain douche taché. La chambre n'a pas de cafétière incluse, le service étant offert à la réception le matin. Le site web de réservation ne mentionnait pas qu'il y avait des rénovations à partir de 6h30 le matin, que nous entendions même au 12e étage. Il n'y a pas de stationnement inclus dans le coût de la chambre. Il y en a un de disponible avec valet au coût de 65$ par jour. Nous avons apprécié la ville de Boston somme tout.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 25 mar. 2024
Dear Ms. Casse,Thank you for taking the time to share your feedback regarding your recent stay at AKA Boston Common. We sincerely apologize for any inconveniences you experienced during your stay.We are glad to hear that you found our staff to be friendly and helpful, and that you appreciated our convenient location near the T station and the Commons. However, we regret that your room did not meet your expectations, particularly regarding the city view, furniture condition, bathroom amenities, and the absence of a coffee maker.We apologize for any confusion regarding renovations, parking availability, and additional fees. Your comments are valuable to us, and we will use them to improve our services and communication.We hope to have the opportunity to welcome you back in the future and provide you with an exceptional experience that exceeds your expectations.

10/10 Excelente

Caterine

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me encanta el lugar. Es tan perfecto .
Se hospedó 1 noche en marzo de 2024
Respuesta de Lewil Reynoso - Gerente de Operaciones, el 25 mar. 2024
Querida Caterine,Nos alegra enormemente saber que te encantó el lugar y que todo te pareció perfecto.Muchas gracias por haberte alojado con nosotros.Si tienes alguna recomendacion, o si alguien de nuestro equipo mejoró tu estadia superando tus expectativas nos encantaria saber.Esperamos poder volverte a ver en el futuro.

10/10 Excelente

Abby

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Lewil Reynoso - Operations Manager, el 25 mar. 2024
Dear Ms. Abby Melillo,Thank you for taking the time to leave us a review of your stay at AKA Boston Common. Your positive feedback is greatly appreciated, and we hope to welcome you back soon for another enjoyable experience.

10/10 Excelente

Jim

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Perfect location and friendly, helpful staff.
Se hospedó 1 noche en marzo de 2024
Respuesta de Kianna, el 22 mar. 2024
Dear Jim,Thank you for sharing your experience at Hotel AKA Boston Common. I am very pleased to see that you enjoyed your accommodation in addition to our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future.Yours in service,Kianna GonzalesFront Office Manager

10/10 Excelente

Quan

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
very nice place!
Se hospedó 1 noche en marzo de 2024
Respuesta de Patrick , el 18 mar. 2024
Dear Quan, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and I am pleased to see that you felt that this was a nice place. I look forward to an opportunity to welcome you back in the future. Sincerely, Patrick HerrickManaging Director

8/10 Bueno

Michael

Le gustó: Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Patrick , el 18 mar. 2024
Dear Michael, Thank you for sharing your experience at Hotel AKA Boston Common. We appreciate you providing feedback and look forward to an opportunity to welcome you back in the future. Sincerely, Patrick Herrick Managing Director