4/10 Malo
Marianne D.
25 jul. 2024
Great condo burn horrible lovalVR is a horrible management company!
Stay was great! We checked out on a Saturday and I received an email on Tuesday thanking us for our stay and asking for a 5 star rating from the localVR company. Thursday I received an email with a picture of the corner of a TV that appears to be melted and no other documentation, accusing me of damaging the tv and stating they would replace the tv and charge my credit card for it. There was no signature, no phone number and no email to respond to. After some research I found a number and called to complain. He did send me a picture of the TV on the wall so I could see what room it was in but no time stamps and no inspection paperwork. You could see no damage in the picture of the one he sent of the TV on the wall.. . My recommendation is to not stay at a VRBO home that is managed by local VR. If you do, I would video everything in that place upon arrival and upon discharge. I will never be staying in a place managed by this company ever again !managed by this company again.
Marianne D.
Se hospedó 7 noches en julio de 2024