The property description led reader to expect a luxurious, elegant house.This was not the case!We found 2 completely separate apartments, requiring 3 difficult locks to access.The apartments were average,with several issues.A sofa in the upstairs apartment was broken and had a huge stain on seat.Upstairs toilet did not flush and refill.Downstairs bathroom had no lock on the window into the dark alley, and the shower curtain hung from 3 hooks. Blinds on several windows were missing slats and chunks of slats, preventing privacy in the drifty neighborhood. The description mentioned "vibrant nightlife" - was this the strip club diagonally behind property? The host would not supply the address of property until the day before our rental date, citing the privacy of current renter; we realized it was because had we checked it out in person, we would have seen two separate house numbers and postal boxes 2 apartments. Such adjectives as luxurious haven, elegant, stylish retreat, luxury, style, top-of-the-line,premium,spa-like, prime location, high-quality,exquisite, ultimate in luxury living used in the online description are a broad stretch of the imagination on the part of the owners. Our family stayed the first night,as there were no hotel rooms available due to college graduation,but we left early the following morning and filed a claim with VRBO.The owners refuse to respond to us or VRBO.They did show up to unlock one apartment door and saw the sofa, toilet, etc.