Hoteles en Chana, IL desde $990 MXN

“The description said "private balcony" there was no private balcony in the room. There were also tiny tiny bugs in the sink. We asked for an extra hour after checkout, the lady seemed so annoyed and responded with "I can do an extra 30 minutes". Our biggest problem was the no balcony.”

“se escuchan mucho ruido de los cuartos aledaños y tiene un mal olor”

“Todo limpio la abitacion hermosa y limpia la alberca estubo bien todo ”

“Kiosk to check in with a very rude customer representative. Foul smell throughout hotel. No freezer in mini fridge was told I could get one for a extra fee. Hairs in the towels.”

“Estuvo muy bueno ”

“Excellent ”

“The staff, Meadow, was very helpful and kind. We were welcomed with bottled waters and treats for my grandkids. She was very attentive and made sure that we had everything we needed. The hotel is beautiful, clean, and the beds were very comfortable. My grandkids really enjoyed breakfast. Overall an amazing experience!”

“I was only here for one night. Travel frequently and good place to crash for the night. Get river view as road noise may be a bother to some.”

“Great option”

“Just needs to update tvs on certain rooms other that it’s a great spot ”

“I didn’t stay here they canceled my reservation due to them being fully booked and then they didn’t return my money for them canceling my reservation so I can’t rate the rooms but the service I received was horrible and unfortunately unprofessional for not refunding me my money it was you who cancelled my reservation that was already paid for in full”

“Was not what expected but a very nice surprise. Everything about it was great.”

“👍”