6/10 Aceptable
Zoe B.
5 jun. 2025
Le gustó: Limpieza
Beautiful remodel but some issues
We arrived at this location and followed the instructions for check-in. Unfortunately, the keyless entry wasn’t working. The property manager was lightening quick to call me back as soon as I left a message through the app, but unfortunately to no avail. Their onsite lockbox with the physical key was empty, and their spare key was missing from the management office. It so happens that when the maintenance man was onsite trying to figure a way in (the homeowners were not responding to the property manager’s calls), the door entry started making noise and we were able to get the lock to work one last time. The batteries had died. This whole process had us standing in the rain outside or waiting in our car for over an hour. We also were there during a 2 day storm and the temps were in the 40s and the heat in the property was broken. Apparently, the managers/homeowners were aware of the heat not working but likely elected not to fix it since it was May. The maintenance man brought us 3 space heaters to keep warm. Throughout all of this, I do want to note that the property managers were very quick to respond. It is also important to note that this property is a refurbished basement under the homeowners main residence. The remodel itself is very lovely and fresh, nicely decorated. The only other comment is that the kitchen is dark. There is only one lighting fixture over the island and one light over the sink. Nothing over the stove or undercabinet. If you don’t cook, then no prob.
Zoe B.
Se hospedó 4 noches en mayo de 2025