We were told we could check in at 12 noon, then the night before it changed to 2 pm due to the cleaning crew which was fine. At 1:44 pm i nessaged the owner and ask for the code to get in and it was 2:47 when he finally messaged back. Every full bathroom in the house and the cottage had stairs, every bedroom had steps or stairs except the cottage. The listing should have stated that thus house is not accessible for handicap people. My elderely parents that use walkers had a very difficult time getting into the bathrooms, the toilets were very low and no handicap bars at all in the bathrooms or the showers. My parents had to stay at the cottage instead of the house with their family and they were afraid to shower without the stability of bars. We found dead bugs in kitchen drawers, silverwear that had to be rewashed and the locks on the doors were very difficult to turn. The home once had an inground pool but has been covered with plywood which seemed unsafe. Only 2 tvs in the house and their was really not a family room. The furniture was in the basement bedroom which made it difficult to have family time. All in all i would say the owner needs to be more specific with his description of the home and possibly upgrade alot of the house.