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Opiniones de Phillip Island Apartments

4 out of 5
Phillip Island Apartments
9-11 Bass Ave, entrance off Chapel Ave, Cowes, VIC

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 198 de 427 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 172 de 427 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 42 de 427 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 427 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 427 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.2/10

Servicios

8.0/10

Condiciones de la propiedad

9.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Manos

Viaje familiar
Le gustó: Condiciones de la propiedad
Great accomodation. Would stay again and would highly recommend to others.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management & Team, el 24 mar. 2024
Thank you Manos for your wonderful review, we apricate your feedback. Hope to see you again soon.

8/10 Bueno

sagar

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was really good except that there was no AC in the bedroom and it got quite hot.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management & Team, el 11 feb. 2024
Thank you Sagar for your review we are happy to hear you enjoyed your stay with us, should you choose to stay with us again please request a fan from reception during office hours.

8/10 Bueno

Erin

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Management & Team, el 29 ene. 2024
Thank you Erin for your score review, we appreciate it. Hope to welcome you back again soon.

8/10 Bueno

Robert

Le gustó: Limpieza y condiciones de la propiedad
Family had a great 2 nights , close to everything within walking distance
Se hospedó 2 noches en enero de 2024
Respuesta de Management & Team, el 21 ene. 2024
Thank you Robert for booking with us and for a lovely review, we hope to see you again soon.

10/10 Excelente

Rachael

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Super comfortable and spacious in a great location with easy check-in
Se hospedó 1 noche en enero de 2024
Respuesta de Management & Team, el 18 ene. 2024
Thank you Rachel, we are very happy to hear you enjoyed your stay. It was lovely meeting you we hope to welcome you back again soon.

8/10 Bueno

Leanne

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Management & Team, el 18 ene. 2024
Thanks Leanne for your score review, we appreciate it. Hope to welcome you back again soon.

10/10 Excelente

john

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management & Team, el 28 dic. 2023
Thank you John for your lovely review, we hope to welcome you back again soon.

10/10 Excelente

Jarrod

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Management & Team, el 8 dic. 2023
Thank you Jarrod for rating your experience 5 out of 5. We look forward to welcoming you back in the future.

10/10 Excelente

Scott

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ross

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management & Team, el 12 nov. 2023
Thank you Ross for your great review, we hope to welcome you back again some soon.

8/10 Bueno

Suleyman

Se hospedó 1 noche en noviembre de 2023
Respuesta de Management & Team, el 11 nov. 2023
Thank you Suleyman for leaving us a review. We hope to welcome you back again some time soon.

6/10 Aceptable

Pak Cheong

Respuesta de Management & Team, el 7 nov. 2023
Thank you Pak for leaving us a review. We hope to welcome you back again some time soon.

10/10 Excelente

Lorrie

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything is good, just a bit pricey
Se hospedó 1 noche en septiembre de 2023
Respuesta de Management & Team, el 16 oct. 2023
Thank you Lorrie for your review, we are glad to heat you enjoyed our apartment. We look forward to welcoming you back.

8/10 Bueno

WEI

Se hospedó 1 noche en septiembre de 2023
Respuesta de Management & Team, el 16 oct. 2023
Thank you Wei for your score of 4/5 we really appreciate your feed back, we hope to welcome you back sometime soon.

8/10 Bueno

Suk May Brenda

Viaje familiar
Le gustó: Limpieza
The apartment is within 10 mins drive to the twelve Apostles which is very convenient. It is very near Cowes town where there is takeaways/ restaurants and supermarkets as well. Cowes beach is also nearby. The apartment facilities are clean and new. However, we are on Apartment 6 which means we need to drag our suitcases up 2 flights of stairs as there’s no lift. Also, there is only one air conditioner in the dining area and it can be rather cold at night in the rooms.
Se hospedó 2 noches en agosto de 2023
Respuesta de Management & Team, el 31 ago. 2023
Thank you Suk for you lovely review, we have portable heaters in our reception please do not hesitate to request one next time should you chose to visit us again.

10/10 Excelente

WAN HO

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Memorable stay
Great things: - friendly, helpful and efficient staff - very clean and spacious apartment - great kitchen good for cooking - heat lamps at the bathrooms - value for money Not great things (but still good) - water pressure of the shower was not too stable. A bit clumsy in maintaining a good temperature for a warm shower.
Se hospedó 1 noche en julio de 2023
Respuesta de Management & Team, el 29 jul. 2023
Thank you for your wonderful review Wan Ho. We are so glad you enjoyed your stay with us and we look forward to welcoming you back in the future.

10/10 Excelente

Peter

Le gustó: Limpieza, servicios, condiciones de la propiedad
Excellent apartment.bed was perfect
Se hospedó 2 noches en julio de 2023
Respuesta de Management, el 22 jul. 2023
Thank you Peter for your lovely review. We are glad you enjoyed your stay with us. It was lovely to meet you, hope to welcome you back again sometime.

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza
Se hospedó 2 noches en julio de 2023
Respuesta de Management & Team, el 14 jul. 2023
Thank you Stephen for taking the time to review our property, we apricate it.Hope to welcome you back again soon.

10/10 Excelente

Chris

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 2 noches en julio de 2023
Respuesta de Management & Team, el 10 jul. 2023
Thank you Chris for talking the time to leave us a review, we are glad you enjoyed your stay with us. It was lovely to meet you, hope to welcome you back again sometime.

10/10 Excelente

Inderjit

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice visiting place
Se hospedó 1 noche en julio de 2023
Respuesta de Management & Team, el 6 jul. 2023
Thanks Inderjit for your lovely review, we hope to welcome you back again sometime.

2/10 Terrible

Abraham

No le gustó: Limpieza, servicios, condiciones de la propiedad
It not what I expected Won’t stay over again
Se hospedó 2 noches en junio de 2023
Respuesta de Management & Team, el 15 jun. 2023
Thank you for your review, we are sorry we didn't meet your expectations.

10/10 Excelente

jonathan

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 3 noches en junio de 2023
Respuesta de Management & Team, el 13 jun. 2023
Thank you Jonathan for taking the time to leave a review, we are happy to hear you enjoyed your stay with us. We hope to welcome you back soon.

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice place with lovely view of the ocean. Friendly, courteous staff. Plenty of restaurants and shops nearby. We enjoyed our stay and will use again.
Se hospedó 1 noche en junio de 2023
Respuesta de Management & Team, el 5 jun. 2023
Thank you Paul for your review, we are pleased to hear you enjoyed our property and great location. Hope you welcome you back in the future.

10/10 Excelente

Justin

Se hospedó 1 noche en febrero de 2023
Respuesta de Management & Team, el 14 mar. 2023
Thanks for your review Justin! We are glad you enjoyed your stay with us.

8/10 Bueno

Marian

Le gustó: Limpieza y servicios
Comfortable and convenient.
Se hospedó 3 noches en febrero de 2023
Respuesta de Management, el 25 feb. 2023
Thank you for taking the time to leave us a lovely review and we're glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

10/10 Excelente

Arvind

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean & nice property..
Se hospedó 1 noche en febrero de 2023
Respuesta de Management & Team, el 14 feb. 2023
Thank you Arvind for your feedback, we are glad you enjoyed our apartment, we hope to welcome you back soon.

10/10 Excelente

Troy

Se hospedó 1 noche en febrero de 2023
Respuesta de Management & Team, el 14 mar. 2023
Thank you Troy for your review, we hope to welcome you back again soon.

10/10 Excelente

Callie

Se hospedó 1 noche en enero de 2023
Respuesta de Management & Team, el 14 feb. 2023
Thanks Callie for your visiting us we hope to welcome you back soon.

8/10 Bueno

Dale

Viaje familiar
Le gustó: Limpieza y servicios
Great location. Apartment in need of refurb. Pool was great for kids but had sand in bottom and water looked a bit murky.
Respuesta de Management & Team, el 14 feb. 2023
Thank you Dale for taking the time to review us, we are currently under going a refurb, we have 2 apartments finished now and we are excited to see the rest.We will pass on your comments about the pool to our maintenance team.

10/10 Excelente

Frank

10/10 Excelente

Muhammad

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Property was amazing
Respuesta de Management & Team, el 5 dic. 2022
Thank you for your wonderful review Muhammad, we hope to welcome you back again soon!Kind regardsManagement

10/10 Excelente

Dean

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Location
Se hospedó 2 noches en noviembre de 2022
Respuesta de Management & Team, el 5 dic. 2022
Thank you Dean for your review, we are thrilled you got to experience our excellent location and apartments.Should you chose to visit Phillip Island again we hope to welcome you back : )Kind RegardsManagement

10/10 Excelente

Anne

Se hospedó 1 noche en noviembre de 2022

10/10 Excelente

Robert

Le gustó: Limpieza, servicios, condiciones de la propiedad
The apartment was beautiful, walk to the beach, amazing atmosphere
Se hospedó 1 noche en noviembre de 2022
Respuesta de Management & Team, el 5 dic. 2022
We are pleased to hear your review Robert, we hope to welcome you back in the future : )Kind regardsManagement

8/10 Bueno

john

Le gustó: Limpieza, servicios, condiciones de la propiedad

10/10 Excelente

Inga

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everything was great!
Se hospedó 1 noche en septiembre de 2022
Respuesta de Management & Team, el 5 dic. 2022
Thank you for your feed back Inga, we are glad you enjoyed our property and hope to welcome you back again soon.Kind regardsManagement

10/10 Excelente

Mark

Se hospedó 10 noches en septiembre de 2022

10/10 Excelente

Brad

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Impressed
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Thunchanok

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good price
Se hospedó 2 noches en julio de 2022

8/10 Bueno

STEPHEN

Le gustó: Limpieza y comodidad de las habitaciones
a bit dated but very clean and generous size apartments
Se hospedó 2 noches en julio de 2022

8/10 Bueno

JULIE

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
nice and clean except for the dining chairs (very stained) very little water in the shower.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Sheng

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very quiet but close to the beach. Has great and clean outdoor amenities such as pool and BBQ area.
Se hospedó 2 noches en junio de 2022
Respuesta de Alice, el 15 jun. 2022
Thank You for your Review Hope to see you back soon Management & Team Phillip Island Apartments Group

10/10 Excelente

Jacquelyn, Albert Park

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
A really nice place to stay for 2-7 nights. Close to the main street and waterfront. Relaxing, quiet apartment with full ammenities. Stay long enough to enjoy all 4 penguins parks (koalas, Churchill island) as well as cafes, restaurants and boutiques.
Se hospedó 2 noches en mayo de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thank You for your positive feedback. Passed it onto the staff and we hope to welcome you back soon. Kind Regards Management & Team

8/10 Bueno

Lidia

Viaje en pareja
Le gustó: Servicios
Cleanliness could be improved. coffee spills in last drawn in kitchen. No tongs or chopping board. scatter pillows from main bed stained. Stains to arm of lounge chaise, water stained carpet in main bedroom. Apartment looks tired in need of a refurb. Close to shopping and walking distance to the beach and quiet all positives.
Se hospedó 2 noches en mayo de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thank You for your review Apologies for the inconvenience caused. We are always here to accommodate our guests needs and concerns. Guests are most welcome to come to Reception so concerns can be addressed by our staff. Kinds Regards Management & Staff

4/10 Malo

Ebony

No le gustó: Servicios
Location is great. Good sized apartment. Bed was comfortable. BUT…Multiple faulty appliances and lights. Had to be moved due to oven-top not working, was not assisted to do so. Washing machine was then faulty in the new apartment. Curtains were falling off. Internet NEVER worked (I was there for 5 days). Staff seemed put out by my concerns, I was reluctantly assisted. They did not try to give me any incentive to return (such as reduction in price or moving me to a nicer apartment). I was pretty disappointed overall.
Se hospedó 3 noches en mayo de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thank You for your review. Reception and our maintenance team are always on hand to deal with arising issues during guests stay. Apologies for any inconvenience. Kind Regards Management & Team

8/10 Bueno

Charlie

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thanks for you review Kind Regards Management & Team

6/10 Aceptable

Marisa

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Whilst the rooms themselves are clean and well maintained, acoustics were a real issue. We heard every footstep, every child squeal constantly!
Se hospedó 2 noches en abril de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thank You for sharing your experience with fellow travellers. Apologies for the noise. We are refurbishing the apartments in the near future. Management & Team

10/10 Excelente

Aiesha

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Friendly and helpful staff. Great location, walk to the shops and beach. Quiet and comfortable beds and pillows, Spacious upper 2bedroom level apartment, 1 toilette. Clean and sunny. The only downside is the internet was very slow, but that was the case in many parts of the island and luckily we were on holiday i.e. not work stay. Otherwise, I would highly recommend and we would stay again if visiting the island.
Se hospedó 4 noches en abril de 2022
Respuesta de Assistant Manager, el 25 may. 2022
Thank You for your review. Hope to see you back soon! Kind Regards Management & Team

8/10 Bueno

Kristy

Se hospedó 1 noche en abril de 2022

10/10 Excelente

Chris

Viaje familiar
Le gustó: Limpieza y servicios
Right in the centre of Cowes and the pool was great for the kids (and us). Everything worked in the apartment and the rooms were light and airy. The rooms could do with a refresh and show signs of poor workmanship, but this didn't affect our enjoyment.
Se hospedó 2 noches en diciembre de 2021
Respuesta de Manager, el 13 dic. 2021
Chris, thank you for staying with us and for sharing your experience with other travellers. Delighted to hear you enjoyed your stay and the facilities, especially the swimming pool. We are in the process of refurbishing the apartments and hope you will stay with us again soon to see the changes. Thank you again for your feedback and 5 star rating.