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Opiniones de Aloft Dallas DFW Airport Grapevine

3 out of 5
Aloft Dallas DFW Airport Grapevine
1155 Northpoint Drive, Coppell, TX

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 269 de 396 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 66 de 396 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 27 de 396 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 13 de 396 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 21 de 396 opiniones" "

9.4/10

Limpieza

9.0/10

Servicio y personal

8.8/10

Servicios

9.4/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Evweyone was Nice.. pool table and bsr we're grear!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jonathan

Le gustó: Limpieza y servicios
Super clean
Se hospedó 3 noches en septiembre de 2023
Respuesta de Elizabeth, el 28 sept. 2023
Jonathan,Thank you so much for your score of 5 out of 5. SUPER CLEAN! is what we work on daily. Please come back and see us again next time in the DFW Grapevine-Coppell area.

10/10 Excelente

Esperanza

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Muy amable personal
Se hospedó 1 noche en abril de 2023
Respuesta de Elizabeth, el 26 abr. 2023
Esperanza,Thank you for your score and mentioning our Friendly Staff. Please come back and see us next time in the DFW Grapevine-Coppell area.

10/10 Excelente

Ruth

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Limpio! Cómodo
Se hospedó 1 noche en abril de 2023
Respuesta de Elizabeth, el 18 abr. 2023
Ruth,Thank you so much for your score of 5 out of 5. We are happy you were comfortable and we do pride ourselves on cleanliness. Please come back and visit next time in the DFW Grapevine -Coppell area.

10/10 Excelente

Edgar, Miami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The Curtains room did not work well, so all the light was coming in at night, the shuttle bus arrives every hr to pick up so you have to wait to long for it
Se hospedó 1 noche en enero de 2023
Respuesta de Elizabeth, el 26 ene. 2023
Edgar,Thank you for your 5 out of 5 score. I am so sorry if your Curtains did not work in the fashion they were designed so you could have a restful sleep. In addition, the Complimentary Shuttle does run every hour on the hour to & from the DFW Airport to ensure all who are coming or going from the Hotel are taken care off. I do hope you will come back and stay with us again when coming to the DFW Grapevine-Coppell area.

10/10 Excelente

Teresa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Volveré de nuevo
Muy limpio elegante y sobre todo una cama cómoda pudimos descansar muy bien me encanto
Se hospedó 1 noche en octubre de 2022
Respuesta de Elizabeth, el 4 oct. 2022
Teresa,Thank you for your 10 out of 10 score. We appreciate your comments. We welcome you back anytime to the Aloft DFW Grapevine-Coppell.

10/10 Excelente

Christi

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We really loved this hotel. The staff was really nice and everything was modern and clean. The hallways are dark but in a purposeful way. The only other thing I would say is this is a great setup for a couple but the layout of the room & shower would make it a little trickier to share with kids, especially older ones.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Sol

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Gerardo David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms are comfortable
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Joan

Very nice place ! Gym was great. I was disappointed the shuttle back to the airport didn’t operate until 7am and they did not list this when I booked the flight. The taxi that they recommended was wonderful but felt expensive - especially when you picked a hotel for the free shuttle.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Magdalena, Georgetown

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great decor! Super fun and unique vibe.
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Antonio

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and clean room.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Heather

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very cool rooms and very clean and quiet.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Hyejin, Houston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Brett G, el 26 mar. 2024
Thanks for staying with us! We hope to see you again!

6/10 Aceptable

Renee

Le gustó: Limpieza y condiciones de la propiedad
It was average.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

María

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the staff is awesome!!!! btw the breakfast waffles are delicious
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

mary

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Modern looking
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Room was nice with a great flow set up.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Austin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kourtnee

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My experience was good. Room was ready & clean I checked my room for its cleanliness! Nice quiet area shopping mall across the freeway. Staff was friendly as well.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

tania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Breakfast wasn’t included as said. Nearby airport but taxi ride was 48$us for 5 miles. Overall perfect
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Stacae

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people were nice. The decor was cool. It was clean. Bar & breakfast food options were limited. The bar was not staffed well enough to take care of the customers that were waiting on drinks & bar food. Wish the outdoor pool had been heated or there was a hot tub. Otherwise, it was a nice experience.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Inseon

Viaje familiar
No le gustó: Servicio y personal y servicios
My flight cancel bc Luthensa strike that’s why we can’t check inn on 3/8. I called the hotel explaining about it. One of the manager told me that it’s okay to check inn on next day 3/9. When we arrived reservations was cancel so we have find onother hotel. This is terrible service
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Maria

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

4/10 Malo

marissa, Corpus Christi

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
The property was nice but the staff was not friendly and they would not restock your room, coffee/cups daily
Se hospedó 4 noches en marzo de 2024

10/10 Excelente

Kareem

Le gustó: Servicio y personal y condiciones de la propiedad
The room is very spacious and very clean
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Stephanie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Thank you for great service!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Airport shuttle, easy check in. Relaxing environment
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gabrielle

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Aloft!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

David

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Low cost to park additional days (&5/day). Made our trip enjoyable.
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Jake, Caddo Mills

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Called before reserving confirming our vehicle could be left on site while we traveled. Was told we could keep our vehicle parked in property for a week at no cost. Went ahead and booked. Arrived and was then told there was a daily parking rate that wasn’t explained over the phone. Not worth keeping on site since the shuttle would only come every hour to pick up and drop off.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nandita

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No vegan options at the restaurant or kiosk.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Darcia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean. And the staff was great.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Nakayah

Se hospedó 1 noche en enero de 2024

10/10 Excelente

LAWRENCE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and quiet. Nice place
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 29 ene. 2024
Thank you so much for taking the time to provide us with your feedback. we are pleased to hear that you enjoyed your time here with us and we sincerely hope to see you again on your next trip in to the DFW area!

10/10 Excelente

ximena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean and pretty, staff is super friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 29 ene. 2024
Thank you so much for taking the time to provide us with your feedback. we are pleased to hear that you enjoyed your time here with us and we sincerely hope to see you again on your next trip in to the DFW area!

10/10 Excelente

Chelsea

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Unique property of
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 29 ene. 2024
Thank you so much for taking the time to provide us with your feedback. we are pleased to hear that you enjoyed your time here with us and we sincerely hope to see you again on your next trip in to the DFW area!

10/10 Excelente

Shannon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 29 ene. 2024
Thank you so much for taking the time to provide us with your feedback. we are pleased to hear that you enjoyed your time here with us and we sincerely hope to see you again on your next trip in to the DFW area!

8/10 Bueno

Ravikant

Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 29 ene. 2024
Thank you so much for taking the time to provide us with your feedback. we are pleased to hear that you enjoyed your time here with us and we sincerely hope to see you again on your next trip in to the DFW area!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 26 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again soon!

10/10 Excelente

chris

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel staff was extremely polite and very helpful setting up our shuttles to and from the airport.
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 25 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again soon!

10/10 Excelente

Mark

Clean and modern
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 25 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again soon!

4/10 Malo

Mike, Dallas

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Had major issues checking in. There were two people by the same name and they charged his room to my card, which created a lot of problems..
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 25 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We would like to sincerely apologize for the issue that you incurred at check-in! We are truly sorry and have since implemented new measures to ensure this doesn't happen again. We thank you for choosing to stay here with us and we wish you the very best in 2024!

10/10 Excelente

Dina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 25 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again soon!

10/10 Excelente

George

Se hospedó 1 noche en enero de 2024

2/10 Terrible

Anthony

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 22 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We would like to apologize for things not going as planned during your time here with us. We thank you for choosing to stay here and wish you the very best in 2024.

8/10 Bueno

Dariia

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Fiorella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 22 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again soon!

10/10 Excelente

Latonya, EL MIRAGE

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Tiffany Jarrett-General Manager, el 18 ene. 2024
Thank you so much for taking the time to provide us with your feedback. We are pleased to hear you enjoyed your time here with us and we sincerely hope to have you here with us again next time you're in the area!