Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 423 de 1002 opiniones" "
10 - Excelente
423
Puntuación de 8, es decir, Bueno. Basada en 308 de 1002 opiniones" "
8 - Bueno
308
Puntuación de 6, es decir, Aceptable. Basada en 124 de 1002 opiniones" "
6 - Aceptable
124
Puntuación de 4, es decir, Malo. Basada en 72 de 1002 opiniones" "
4 - Malo
72
Puntuación de 2, es decir, Terrible. Basada en 75 de 1002 opiniones" "
2 - Terrible
75
8.4/10
Limpieza
8.2/10
Servicio y personal
8.2/10
Servicios
8.0/10
Condiciones de la propiedad
7.6/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Julio
4 abr. 2024
Very nice people
Julio
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
8/10 Bueno
Mariana
3 feb. 2024
Mariana
Se hospedó 3 noches en enero de 2024
Respuesta de Sophia CSR, el 6 feb. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Sonia
4 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo me gusto
Sonia
Se hospedó 5 noches en diciembre de 2023
Respuesta de Sophia CSR, el 11 ene. 2024
Hi Sonia,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.
8/10 Bueno
Oscar
22 dic. 2023
Oscar
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 25 dic. 2023
Hi Oscar,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
8/10 Bueno
Darwin
8 dic. 2023
Darwin
Respuesta de Sophia CSR, el 8 feb. 2024
Dear Guest,Thank you wholeheartedly for your rating. We feel incredibly fortunate to count you as our guest and deeply appreciate your decision to choose us. Rest assured, our team is committed to delivering the highest level of service to you consistently.
10/10 Excelente
Darwin
4 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Darwin
Se hospedó 13 noches en octubre de 2023
Respuesta de Sophia CSR, el 6 nov. 2023
Hi Darwin,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Juan
Viaje en pareja
10 jul. 2023
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Muy limpio el lugar mala atención por parte de las que limpian los cuartos
Juan
Se hospedó 3 noches en julio de 2023
Respuesta de Sophia CSR, el 11 jul. 2023
Hi Jaun,Appreciate your rating and review. We will always ensure that we keep delighting you with our facilities and services. And we will surely forward your valuable feedback to our team for improvements. Our team is looking forward to hosting you again soon!
6/10 Aceptable
Pablo, Guadalajara
Viaje en pareja
21 jun. 2023
No le gustó: Limpieza y servicio y personal
No se realizaba la limpieza en 7 días solo 2 veces y les decíamos diario tanto en la mañana como en la noche.
Pablo
Se hospedó 1 noche en junio de 2023
Respuesta de Sophia CSR, el 18 jul. 2023
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.
10/10 Excelente
Elvis
Viaje en pareja
30 abr. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Muy limpio y útil para descansar
Elvis
Se hospedó 1 noche en abril de 2023
Respuesta de Sophia CSR, el 1 may. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Diana
23 ene. 2023
Diana
Se hospedó 2 noches en enero de 2023
Respuesta de Sophia CSR, el 8 mar. 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
2/10 Terrible
Pablo
Viaje familiar con niños
6 sept. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Las instalaciones están demasiado descuidadas y viejas. Ofrecen piscina que no se puede utilizar por lo sucia que la mantienen. En general una mala experiencia.
Pablo
Se hospedó 3 noches en septiembre de 2022
8/10 Bueno
ANA PILAR
15 ago. 2022
ANA PILAR
Se hospedó 12 noches en julio de 2022
8/10 Bueno
Igor Yonatan
Viaje de negocios
3 oct. 2021
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Igor Yonatan
Se hospedó 1 noche en octubre de 2021
Respuesta de Ofelia A, el 4 oct. 2021
Igor, thank you for taking the time sharing your review about your recent stay and we all hope to see you back soon in Addison soon!
6/10 Aceptable
Cliente verificado
Viaje en pareja
28 jul. 2021
Le gustó: Servicio y personal
La limpieza los fines de semana
Cliente verificado
Se hospedó 4 noches en julio de 2021
Respuesta de Ofelia A, el 28 jul. 2021
Thank you for your review. We apologize for that inconvenience during your stay.Thank you again and hope you have a great day.
8/10 Bueno
Sergio
Viaje familiar
17 abr. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Sergio
Se hospedó 1 noche en abril de 2021
Respuesta de Ofelia A, el 30 jun. 2021
Thank you for staying with us. We all appreciate your review. We always want our guest to have a positive experience and look forward to seeing you again at our property.
10/10 Excelente
Cliente verificado
Viaje de negocios
14 dic. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
rapido checkin
Fue por viaje de negocios, el checkin fue rapido, el servicio esta bien, el hotel esta bien y el area es centrica
Cliente verificado
Se hospedó 2 noches en diciembre de 2020
Respuesta de Ofelia A, el 14 dic. 2020
Muchas gracias por sus palabras y apreciamos haya estado en nuestro hotel en su visita a nuestra ciudad.
Esperamos verle de nuevo!
10/10 Excelente
Antonio
14 dic. 2020
Antonio
Se hospedó 2 noches en diciembre de 2020
Respuesta de Ofelia A, el 29 dic. 2020
Antonio, thank you for the high-rated review. We are glad you have enjoyed your stay.We look forward to seeing you soon again on your next visit
10/10 Excelente
Gustavo
23 jul. 2020
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gustavo
Se hospedó 1 noche en julio de 2020
Respuesta de Ofelia A, el 27 jul. 2020
Hello Gustavo! We are very proud of our team and will pass your perfect score to them/ Thank you very much and we hope you will come stay with us again soon.
10/10 Excelente
Alejandro
22 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena estancia, cumple perfecto para un viaje corto.
Alejandro
Se hospedó 2 noches en octubre de 2019
Respuesta de Management, el 28 oct. 2019
Thank you so much for staying with us and we hope to see you again the next time you are in the Addison Dallas Hotel.
10/10 Excelente
Isrrael
26 jul. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great facilities, friendly staff
Isrrael
Se hospedó 1 noche en julio de 2019
Respuesta de Anon, el 26 jul. 2019
Dear Valued Guest,
Thank you so much for your rating :) I look forward to sharing this with our staff.
10/10 Excelente
Cliente verificado
7 may. 2019
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cliente verificado
Se hospedó 3 noches en mayo de 2019
Respuesta de Anon, el 8 may. 2019
Dear Valued Guest :)
Thank you so much for your 5 out of 5 review. It makes me so happy when I know that we've met a guest's expectations :) I look forward to sharing this with my staff
8/10 Bueno
Cliente verificado
23 abr. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cliente verificado
Se hospedó 1 noche en abril de 2019
Respuesta de Anon , el 23 abr. 2019
Dear Valued Guest,
Thank you so much for your feedback. I look forward to sharing your 8 out of 10 stars to my staff :)
10/10 Excelente
diana
18 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
sin duda volveria
todo excelente.
diana
Se hospedó 1 noche en octubre de 2018
Respuesta de cg, el 23 oct. 2018
Thank you! Hope you come back soon.
Sincerely,
Management
10/10 Excelente
diana
17 oct. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Thank you! Hope you come back soon.
Sincerely,
Management
8/10 Bueno
Jose
17 sept. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buen servicio buen personal el lugar es limpio y ordenado Gracias
Jose
Se hospedó 1 noche en septiembre de 2018
Respuesta de cg, el 18 sept. 2018
Thank you! Hope you come back soon.
Sincerely,
Management
10/10 Excelente
Cliente verificado
11 ago. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
AGRADABLE
UN HOTEL MUY AGRADABLE, AMBIENTE MUY TRANQUILO Y UN EXCELENTE DESAYUNO.
Cliente verificado
Se hospedó 1 noche en agosto de 2018
Respuesta de cg, el 27 ago. 2018
Thank you! Hope you come back soon.
Sincerely,
Management
10/10 Excelente
Arnulfo
5 abr. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente ubicación
Excelente ubicación ubicación para nosotros
Arnulfo
Respuesta de cg, el 23 may. 2018
Thank you! Hope you come back soon.
Sincerely,
Management
10/10 Excelente
sergio
18 nov. 2017
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente hotel
muy buena
sergio
Se hospedó 1 noche en noviembre de 2017
10/10 Excelente
Gregory
Viaje en pareja
17 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly front desk
Gregory
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Hi Gregory,Providing excellent service and a warm welcome to our guests is our top priority. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back in the future!
2/10 Terrible
Jae Hyuk
14 may. 2024
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jae Hyuk
Se hospedó 3 noches en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Providing convenient parking options and excellent customer service are top priorities for us, and it's disheartening to learn that we fell short of your expectations in these areas. We apologize for any inconvenience caused by the lack of available parking spaces and the behavior of our front desk staff. Rest assured, we take your feedback seriously and will address these issues internally to ensure they are promptly resolved. We value your loyalty and sincerely hope to have the opportunity to regain your trust in the future. If you'd like to discuss your experience further or if there's anything we can do to make amends, please feel free to reach out to us directly.
8/10 Bueno
Biju
13 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Biju
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 14 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excelente
Nihilaa
Viaje de negocios
11 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stayed here for a day for a work trip. I was given a room on the second floor which had a malfunctioning AC unit and I was getting sick fast with a sore throat. Went ahead and reported to the front desk representative Ree, who was able to immediately put the room on maintenance and shift me to a much better room on the first floor. Thank you for being so considerate and keeping customers satisfied!
Nihilaa
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're glad to hear that Ree was able to promptly address the issue with your AC unit and accommodate you in a more comfortable room. Providing excellent service and ensuring our guests' satisfaction is our top priority, and we're pleased that Ree's assistance made a positive difference during your stay. We appreciate your kind words and hope to welcome you back for another pleasant stay in the future
4/10 Malo
Stephanie
9 may. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
Check in was fine. When I got to my non smoking room, it smelled like weed and cigarettes. I just drove 6 hours to get here for the night and was just too tired to ask for a different room.
Stephanie
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Dear Guest,It's unacceptable that your non-smoking room did not meet our standards for cleanliness and odor. Your comfort and satisfaction are our top priorities, and we regret that we fell short in this instance. We will address this matter with our housekeeping team to ensure that similar issues do not occur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. If your travels bring you back to the area, we would welcome the opportunity to provide you with a much-improved experience.
10/10 Excelente
Mario
9 may. 2024
Le gustó: Servicios y condiciones de la propiedad
Great overall
Mario
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
10/10 Excelente
Michael
Viaje de negocios, Viaje en pareja
7 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The G.M. Is very friendly and helpful as well as the Staff. And I like the fact that it’s in a good part of town
Michael
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Hi Michael,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
6/10 Aceptable
Nicholas
7 may. 2024
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Friendly staff, clean, great area and for the situation was the perfect spot for me during my drive from new York state to ft bliss tx
Nicholas
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 13 may. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
8/10 Bueno
Namoyy
4 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Namoyy
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 7 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back and see us again soon.
10/10 Excelente
Dennis
30 abr. 2024
Dennis
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 22 may. 2024
Hi Dennis,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 Bueno
Sharon
28 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything
Sharon
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 30 abr. 2024
Hi Sharon,Thank you for your awesome review and 4-star rating! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you enjoyed everything. We will always ensure that we keep delighting you with our facilities and services. Our team hopes to see you again.
2/10 Terrible
Sowmya
Viaje familiar
22 abr. 2024
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No Proper service
Sowmya
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Sowmya,Regret the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excelente
Amy
22 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amy
Respuesta de Sophia CSR, el 23 abr. 2024
Hi Amy,Thank you for your 5-star ratings. We are grateful to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!
10/10 Excelente
STEPHEN
Viaje de negocios
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great staff. Had super noisy neighbors and they were helpful in moving me to a new room. Clean and on a quiet side street. Close to all kinds of restuarants.
STEPHEN
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 18 abr. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
8/10 Bueno
Jackie
13 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly. My room was clean and surrounding area was very quiet.
J W
Jackie
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 14 abr. 2024
Hi Jackie,Thank you for your kind words! We're glad to hear that our desk staff made a positive impression on your stay. Providing friendly and helpful service is a top priority for us, and we're thrilled that you experienced just that. We appreciate your feedback and hope to have the pleasure of welcoming you back soon!
8/10 Bueno
hermes
Viaje de negocios
11 abr. 2024
Great place to stay and affordable.
hermes
Se hospedó 4 noches en abril de 2024
6/10 Aceptable
Harry
Viaje en grupo
9 abr. 2024
Le gustó: Servicio y personal
Took a little bit of time to check in.
Harry
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 10 abr. 2024
Hi Harry,Thank you so much for giving us the privilege to host your stay. Please let us know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
4/10 Malo
yin
4 abr. 2024
No le gustó: Servicio y personal y condiciones de la propiedad
No good
yin
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 5 abr. 2024
Hi Yin,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience faced by you. Please let us know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
10/10 Excelente
Yolanda
Viaje de negocios, Viaje en pareja
3 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We where only in for one night and our stay was great! Staff was really friendly!
Yolanda
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 4 abr. 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a great stay with us and that our staff were friendly and accommodating. We strive to provide excellent service to all our guests, even for short stays, and it's always rewarding to receive such kind words. We hope to welcome you back for another enjoyable experience in the future!
8/10 Bueno
Jesus
2 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jesus
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 4 abr. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
10/10 Excelente
Tuan
Viaje familiar con niños
1 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
good
Tuan
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 2 abr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
8/10 Bueno
LaMari
29 mar. 2024
Le gustó: Limpieza y condiciones de la propiedad
LaMari
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 30 mar. 2024
Dear Guest,Your business is very important to us and we value your feedback. We hope we delighted you with our services and facilities. Please tell us if we have overlooked anything so that we can improve our services. We are looking forward to hosting you again soon.