Thank you for taking the time to leave a review on your past stay. I will be investigating further into your concerns and will address this with the appropriate department head to ensure this was an isolated incident. We hope to see you again the next time your in Plano.

Dear Itzel, Thank you for taking the time to leave a review we greatly appreciate it and hope to see you next time!

Good Morning Arturo, Thank you for taking the time to complete a survey regarding your recent stay. Your feedback is very valuable to us. Thank You,

Thank you for your feedback regarding our hallway carpet and guest rooms. We recently installed new carpet in the hallways and are waiting on the small border to arrive so that we can complete the process. I will continue to push the vendor to get it to us as I know that it does provide a poor ascetic to the hotel. I will also pass your comments to our housekeeping department as a training tool for better cleanliness. Please come and see us soon. Thank you! Paul Cooper - GM

We appreciate the feedback, Vic.We're disappointed your time with us was anything less than perfect. We look forward to sharing a more positive experience with you soon.

Alexander, thank you for your feedback. Sonesta Simply Suites Plano Frisco is pleased to hear that you found your stay to be a good value. We hope to welcome you back again soon!

Kenneth, it's wonderful to hear such positive feedback about your stay at Sonesta Simply Suites Plano Frisco. We're thrilled you had a great experience, and our team members look forward to welcoming you back in the future.

Jaela, thanks for your straightforward feedback. While we're glad you found your stay satisfactory, we're certainly aiming for excellent. We appreciate the chance to serve you and hope to provide a more remarkable experience on your next visit.

Bethaney, it's great to hear about your positive experience at Sonesta Simply Suites Plano Frisco. We're thrilled the room met your expectations and you found the kitchenette useful. Special thanks for recognizing Jackie’s warm and friendly service. Our team members take pride in delivering memorable stays for our guests. We hope you consider us for future stays!

Hasan, we're pleased that your stay at Sonesta Simply Suites Plano Frisco met your expectations. We appreciate your positive feedback and look forward to welcoming you back again soon!

Abrar, it's great to see your high rating for Sonesta Simply Suites Plano Frisco! We trust you had a pleasing stay with us. We look forward to welcoming you back for another stellar experience.

Chantel, we are thrilled to hear that you had a positive experience at Sonesta Simply Suites Plano Frisco, particularly enjoying our dedicated customer service and the comfort of your room. About the issue you noted, kindly understand we pay profound attention to the cleanliness and are constantly working to maintain a refreshing ambiance throughout our premises. We truly appreciate your feedback and look forward to welcoming you back to our hotel soon.

Jaden, we appreciate your kind comments regarding the attentive nature of our team members at Sonesta Simply Suites Plano Frisco. We're delighted to know they were up to the mark. We hope to see you again soon, offering the same level of service.

Angela, thank you for your wonderful feedback about your stay at Sonesta Simply Suites Plano Frisco. We're thrilled Kayln made such a positive impression on you with her friendliness and warm demeanor. We will definitely let her know how much you appreciated her exemplary service. Your kind words have brightened our day and we look forward to welcoming you back in the future!

Prianka, it's wonderful to hear you had such a pleasant experience at the Sonesta Simply Suites Plano Frisco. We hope to welcome you back in the near future for another enjoyable stay!

Abigail, it's uplifting to hear that you enjoyed your stay at Sonesta Simply Suites Plano Frisco. We're delighted that Jackie's excellent service made your visit special and your check-in was seamless. We can't wait to provide another memorable experience on your next visit.

Shayana, it's good to know you appreciated the tranquil atmosphere during your stay. Your feedback is valuable and we hope to have the chance to make your next visit a five-star experience. Thank you for choosing to stay with us.

Troy, thank you for sharing your positive experience at Sonesta Simply Suites Plano Frisco. We're thrilled to hear that our team members' outstanding service and the up-to-date amenities in the room met your expectations. Your compliments are truly appreciated and we can't wait to welcome you back in the near future.

Wanda, thank you for sharing your experience. We're glad to hear that your stay at Sonesta Simply Suites Plano Frisco was enjoyable. We hope to see you again soon.

Horace, thank you for your positive feedback about Sonesta Simply Suites Plano Frisco. We're delighted to know you enjoyed the room. Your suggestion for additional furniture such as a coffee or sofa table has been noted for consideration in our continuous pursuit to improve guest comfort. We look forward to welcoming you back for another lovely stay.

Steven, thanks so much for your 5-star rating of Sonesta Simply Suites Plano Frisco. We're delighted you enjoyed your stay and hope to welcome you back soon.

Jason, it's wonderful to learn that your stay at Sonesta Simply Suites Plano Frisco exceeded your expectations, particularly in terms of our well-appointed beds and ironing facilities! We're thrilled to see our team members contributed positively to your experience as well. We eagerly await your next visit.

Thank you for the wonderful rating, Sadaf!It's fantastic you enjoyed your time at Sonesta Simply Suites Plano Frisco so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Thanks for the outstanding rating, Ariel!We're delighted your time at Sonesta Simply Suites Plano Frisco was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

We appreciate your feedback, Mengyi.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

Brenda, thank you for choosing to stay at Sonesta Simply Suites Plano Frisco. We're pleased that our well-equipped kitchenette met your expectations. Regarding the noise from the refrigerator, we're sorry for any inconvenience. Should any concern arise in the future, our dedicated team members are always on hand to assist. We hope to welcome you back for an even better experience.

Cetana, your high rating speaks volumes about your stay at Sonesta Simply Suites Plano Frisco and we couldn't be more pleased. We're grateful that you took the time to rate us and we look forward to having you as our guest again in the future.

Thank you for the fantastic rating, Jacob!It's outstanding you had such a wonderful experience at Sonesta Simply Suites Plano Frisco. We care about the satisfaction of our guests. We can't wait to see you again soon!

Kamau, thank you for choosing the Sonesta Simply Suites Plano Frisco. Your high rating indicates that we succeeded in providing a comfortable and enjoyable stay for you. We appreciate your support and look forward to welcoming you back in the future.

Jennifer, it's wonderful to hear that you appreciated your stay at Sonesta Simply Suites Plano Frisco. We're thrilled that you found our suite ideal for an extended stay and commend our cleanliness. While we strive to maintain our property's character, we take note of your remark about the parking fee and assure you that it helps in ensuring the security and availability of parking for all our valued guests. We hope to welcome you back soon!

Jon, we're so pleased to hear that our front desk team members at Sonesta Simply Suites Plano Frisco ensured you had an exceptional experience. Your kind words are greatly appreciated and we hope to welcome you back again soon!

Thank you for sharing your feedback, Rawlings.It's regrettable that your experience with us didn't exceed your expectations. We hope you allow us to host you again soon so we can share a more positive experience with you soon.

Cole, thanks for taking the time to rate your experience at Sonesta Simply Suites Plano Frisco. It seems you had a satisfactory stay. We hope to better exceed your expectations and earn that 5-star rating on your next visit!

We regret to hear about your unfavorable experience. Your concern regarding the room's odor has been noted. Additionally, the parking fee is necessary to maintain the safety and accessibility of our facilities. We're sorry for your discomfort related to the elevator and we assure you that we prioritize safety above all. Please allow us to improve your perception should you choose to visit us again in the future.

Thanks for the great rating, Brian!We are always working very hard to provide the best experiences for all of our guests. It's great to see that you enjoyed yourself! We hope you plan on visiting Sonesta Simply Suites Plano Frisco soon, we'd love to have you back!

It's wonderful to know you found Sonesta Simply Suites Plano Frisco a decent place to stay. We are glad our team members at the front desk made a positive impression, and that the unobtrusive design of our hotel beautifully merges with the surrounding neighborhood. It sounds like our proximity to your sister's home was an additional advantage. We look forward to having you again in future.

Tyler, thank you for your perfect rating on Expedia! It's fantastic to hear that your experience at Sonesta Simply Suites Plano Frisco was excellent. We truly look forward to hosting your stay again in the future.

Agnieszka, it's a delight to know you found value in your stay at Sonesta Simply Suites Plano Frisco. As for the noise, we truly regret any inconvenience it may have caused, and we appreciate your understanding. We look forward to your next visit to provide an even better experience.

Teruaki, thank you for choosing Sonesta Simply Suites Plano Frisco. It's wonderful to know you had an exemplary stay with us. We hope to have the chance to serve you again in the future.

Aliyah, thank you for sharing your thoughts. We're glad you found our accommodations satisfactory in cleanliness. We do understand a few aspects, including our elevator, may have affected more optimal comfort. We appreciate your understanding and your constructive feedback will guide us in improving our services. Regarding the classic style of the hotel, we believe it adds to its uniqueness. Again, we thank you for choosing us as a budget-friendly option. We hope to make your next stay even more enjoyable.

Maziyar, we're genuinely sorry to learn about your disappointment regarding the housekeeping services. It's essential for us to provide a comfortable and clean environment to all our guests. While we're not able to confirm your specific scenario, cleaning procedures do sometimes alter based on various factors. If you have any future concerns, please get in touch during your stay and we'll strive to find an immediate solution. We hope to have a chance to welcome you back in the future.

Nesar, it's fantastic to hear that you had an excellent experience with the superb customer assistance at Sonesta Simply Suites Plano Frisco. We're delighted to know that we've earned your loyalty and we eagerly anticipate your return visit.

Gary, we appreciate your feedback. It's regrettable to hear about your experience with the air conditioning and lighting in the car park. We strive to ensure guests' comfort in every aspect of their stay. Additionally, while we currently don't have onsite dining options, there are numerous local eateries nearby that many guests enjoy. We hope you choose to stay with us again, so we can provide the level of service we're known for.

Nancy, we're grateful for your fair review. It's pleasing to hear that Charles provided effective and accommodating service. We understand your concerns about the initial room issues and the parking fee, we always strive to ensure the comfort and satisfaction of our guests. As for the parking, it's important to balance guest convenience with maintaining our facilities. We appreciate your understanding and hope to see you again at the Sonesta Simply Suites Plano Frisco.

Thank you for the 5/5 rating, Diane!It's excellent you enjoyed your time at Sonesta Simply Suites Plano Frisco so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

Alessandra, we acknowledge your feedback on the overall condition of the room and parts of the hotel. Our team is always working hard to enhance these areas and keep up-to-date with guest preferences. Regarding the issue with the scent in corridors and rooms, that's a note taken for improvement. It's good to hear you found the bed to be suitable and we apologize if the kitchenware did not meet your expectations. We continuously strive for improvement and your input certainly aids in this process. We do hope to offer you a more satisfying stay in the future.

Margaret, thank you! Your positive comments about Sonesta Simply Suites Plano Frisco are greatly appreciated. It's heartening to know our team members were able to provide a personable and friendly service. We hope to welcome you back soon!