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Opiniones de The Alpine Lodge

2.5 out of 5
The Alpine Lodge
850 Sawmill Lane, Davis, WV

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 34 de 211 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 93 de 211 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 46 de 211 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 23 de 211 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 15 de 211 opiniones" "

7.4/10

Limpieza

7.8/10

Servicio y personal

6.0/10

Servicios

6.4/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

JORGE

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Deplorable
Terrible es poco. No tengo fotos de la habitación porque preferí irme a otro hotel a pesar de haberlo pagado y tenerme que desplazar otra hora y media. Está en un estado lamentable, muy viejo, la moqueta raída, la habitación huele fatal y el plato de ducha estaba desconchado. Para colmo, la recepcionista era muy borde y desagradable, algo muy poco habitual en EEUU, que suelen ser muy amables, al menos en mi experiencia personal y ya es la tercera vez que visito el país. No entiendo las buenas valoraciones. Encima el precio es carísimo para lo que ofrecen.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Modesto, cumple expectativas
Limpio, fácil de ubicar y cuenta con un pequeño restaurante. Buena opción si planeas visitar Canaan Valley pues se encuentra muy cercano a esa área (15-20 minutos).

6/10 Aceptable

Jodi

Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Anthony

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Maryellen

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Le gustó: Limpieza y servicio y personal
Property was.ok. Not great. Carpet was not clean.
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

David

Le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not comfortable
We tried to make it work but it was dirty, run down and not comfortable.
Se hospedó 2 noches en febrero de 2024

4/10 Malo

Mark

Viaje en grupo, Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Cigarette burn marks on furniture. Window was broken and would not shut all the way. No hot water. Bedding was clean.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A good place to rest after skiing all day.
Basic lodging but clean with great hot water!
Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Catherine

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Motel is convenient to outdoor excursions and restaurants. Needs serious remodel. Ice on inside of frozen windows. Felt like a deer camp with old furniture. A comfortable bed would have been nice.
Se hospedó 2 noches en enero de 2024

8/10 Bueno

Johanna

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Basic no frills motel, in a great location
Spent 2 nights - the room was clean, the heat worked well, the shower was hot with good water pressure but it drained very slow so you were standing in water up to your ankles by the end of the shower. It is not a fancy place, but staff were pleasant and it had everything we needed while in the area to enjoy our favorite band that was playing at the Purple Fiddle in the neighboring town of Thomas. We had breakfast Sunday morning at the Sawmill restaurant. Our waitress was lovely and friendly and the food was piping hot, quite good and reasonably priced.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Evan

Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Imelda

Se hospedó 2 noches en octubre de 2023

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Picture different than reality
Bed mattress and box spring old, hard and needs to be replaced. Bathroom window dirty, broken and doesn't provide privacy. House across street can see in. Shower door needs replacing. Hallways and hallway carpet dingy. Doors showing their age . Only thing going for it is it's close to blackwater falls. Otherwise find a nicer, less rundown place to stay
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Donald

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The Sawmill Restaurant looked like it has been closed for some time. Photos of it should be removed from the website. The room was clean, but shabby. A 1960’s style room with pealing wall paper, cracked walls. The mattress had a plastid covering. Under the sheets.
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Krista

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Horrible. Just don't go
Firstly, there were few outside lights and none above our door causing me to trip and fall Our room hadn't been cleaned well at all. The last person's soap was in the shower. Floors had crumbs all over. Wall outlets didn't work. The smell of musty mildew slapped you in the face when you opened the door. Mostly and worst was the mattress. It had absolutely no support under it and pretty much did a V in the middle. We might have gotten 2 hours of sleep. If there were any other hotels near, we would have left It's also only attended during business hours, so there is no one there to even change your room after hours The front desk keeper was extremely kind and didn't charge us when I told her all of this, but I would have much rather had a decent bed and gladly paid the bill. She also didn't seem surprised though. I'm not super picky and I don't need perfection, but I would like a comfortable bed and not to walk on someone else's leftover dinner crumbs
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

John

Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 28 oct. 2023
John, Thanks for staying with us! Tim

8/10 Bueno

Jun

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Safe, clean and easy parking
Se hospedó 2 noches en octubre de 2023
Respuesta de Tim, el 28 oct. 2023
Thanks for staying with us!

10/10 Excelente

samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that it was quiet , friendly people , the room was in great condition , the hot water was excellent , the atmosphere was great! The office lady was nice. Check in was great and check out was the same! My husband and I have no complaints.
Respuesta de Tim, el 28 oct. 2023
Thanks very much for the kind review and for staying in our hotel!

4/10 Malo

Deb Ed

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very worn room and facility. Bathroom had clear glass window that was easily seen through by neighboring house. Staff not unfriendly, but not really friendly either.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim , el 28 oct. 2023
Deb,I'm sorry you had a poor experience. Please let me know which room you were in, as I'd like to address the shower/window issue. It is one that I'm unfamiliar with. We are the new owners and working hard to improve all aspects of the property and experience. Please bear with us! Thanks,

10/10 Excelente

Joseph

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for Blackwater Falls
It was a clean nice spot that worked perfectly for me and my two friends on our trip to see Blackwater Falls.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim, el 28 oct. 2023
Joseph,Thanks for staying with us and for the kind review!

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Great location but pretty average room
Great location but the room was musty and smelly. Bed was horrible, shower was great! Other than that it had all the basic stuff a hotel room has including a small refrigerator and coffee maker. Had to stay two nights as they don’t offer rooms for one night and all other accommodations in the area were booked. Sawmill Restaurant was closed all the while we were there so can’t say how it is.
Se hospedó 2 noches en octubre de 2023
Respuesta de Tim, el 28 oct. 2023
I'm sorry your stay was less than ideal. I'm surprised that we had a two night minimum. That is not our standard practice, except on holiday weekends, in which case the restaurant would have been open. We are the new owners and working hard to improve the all aspects of the property and guest experience. Please bear with us while we improve the Alpine Lodge. Thanks,

4/10 Malo

Anna

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The accommodations were clean but totally wore out. The bed was old, hard, and pillows uncomfortable. The sights were amazing. The restaurant pretty good.
Se hospedó 2 noches en octubre de 2023
Respuesta de Tim , el 28 oct. 2023
Anna,I'm glad you enjoyed the restaurant. We are the new owners and working hard to improve all aspects of the property and guest experience. I hope you'll stay with us in the future. Thanks,

6/10 Aceptable

Brenda

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Needs updated
Very outdated. Outside covered hallway to upper level very uneven and dangerous. Cobwebs in windows to parking lot. Very thin walls and could hear conversations in the next room. However the location was next to park entrance.
Se hospedó 1 noche en octubre de 2023
Respuesta de Tim , el 28 oct. 2023
Brenda,Thanks for staying with us. I'm sorry you had a less than ideal experience. We are the new owners of the property and working hard to all aspects of the property and guest experience. Hopefully you'll stay with us in the future and have a better experience.

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, servicios
Didn't care for the stairs.neefs better a/c units
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim , el 28 oct. 2023
Bruce Thanks for the input. We are in the process of renovating the entire property. It is taking longer than we'd like, but appreciate your feedback and hope you'll have a better experience in the future.

8/10 Bueno

Rebecca

Viaje en pareja
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
The first time we went to see if we could check in early the girl working the front was not very friendly. The office was not the cleanest either.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Tim, el 28 oct. 2023
RebeccaThanks for your feedback. I've spoken to our office staff and have alerted them to your concerns. Hopefully you'll stay with us again and have a better experience.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza y servicio y personal
Good spot to walk thru the town
Easy place to stop to see the area, super close to the main street. Only there for a night on our way out further into WV. Easy to find, easy to check in and out.
Se hospedó 1 noche en septiembre de 2023

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

8/10 Bueno

Larry

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good place to stay
Se hospedó 2 noches en septiembre de 2023

4/10 Malo

Nadia

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location only reason to stay here
Only positives were: location, three queen beds in the room (not needing two rooms for my group), and clean sheets and towels. Bedcovers and mattresses not so much. Couldn’t sit on the chairs bc of stained upholstery. Coffee maker “upon request” was all booked up, so ended up having to go to Keurig machine in another part of building. No water source for it though; had to ask three different people for water. Shared microwave in laundry room was burnt and disgusting! Looked like never cleaned. Shower flooring was awful! And shower head won’t stop dripping all night. So glad was only for two nights! And so not worth $160 a night!
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Shelby

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall, we had a great stay and will probably be returning. It was a little dated, but for the time of year and price I really don’t mind that. The WiFi worked, the water pressure was great, and the bed was comfortable. The only issue is that I wish they had some form of all hours or nighttime staff.
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Michael

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Check in was very simple and friendly as well as check out. The rooms were not what you would expect. For example, we had four lamps and only two of them worked, the bathroom window could be opened from the outside and it was not frosted so if anyone could see in. The shower doors were a task in themselves to make work. Water pressure was great. The linens were clean the bed was comfortable and the area was quiet
Se hospedó 1 noche en agosto de 2023

2/10 Terrible

Carrie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
I really wish I had spend the extra $120 and stayed at the Lodge in the state park. This place has got to be the worst I have ever stayed in. Mold on the bathroom ceiling and it reeks of smoke. Everything is sticky and has a layer on it.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Dennis

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very outdated the room had a very musty smell. needs updated and totally remodeled, especially for the price.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Harry

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Misty

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
In desperate need of updates to property and rooms. Staff and cleaning people were super friendly. We stayed on first floor so you could hear people above at times but we were only in the room to sleep. Wall ac unit kept place nice and cool-which was nice. The shower head was a bit different—more like a mist than a spray.
Se hospedó 2 noches en julio de 2023

2/10 Terrible

Shenandoah

No le gustó: Limpieza y condiciones de la propiedad
I love Davis but this motel was so disappointing. The moment I walked into the room after checking in there was an unbearable smell (like musty cat urine). I turned on the AC and left for the afternoon exploring the area, hoping that the air circulation would help the smell. Nope. Returned back around 7:30 and the smell was just as bad. I went into the bathroom and opened the window, which did not have the option to lock from the inside so I felt increasingly unsafe. The sink had a horrible smell after running the water and the toilet did not refill after flushing. The bed seemed clean enough but the room overall made me feel so uncomfortable because of the smell and the window that wouldn't lock that I ended up leaving and not staying there. Because the office was closed by the time I left I did not speak to anyone. Live and learn, but I do not recommend this motel.
Se hospedó 1 noche en julio de 2023

10/10 Excelente

KATHARINE, MORGANTOWN

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Ronald

Viaje en pareja
This place is okay for the area
Se hospedó 5 noches en julio de 2023

4/10 Malo

Lonnie

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
The shower curtain had mold on it, bathroom sink didn’t have a stopper, bedspread was dirty, stained. Our room was on the backside of motel and all other guests after us had rooms on the front side of motel, what’s up with that? $94 for a $45 motel room. My first and last stay here.
Se hospedó 1 noche en julio de 2023

8/10 Bueno

Robert

Se hospedó 1 noche en julio de 2023

2/10 Terrible

Doug

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It qas so outdated that it should have outside toilet
Se hospedó 1 noche en julio de 2023

4/10 Malo

Nadine

Se hospedó 1 noche en junio de 2023

4/10 Malo

John

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The lodge is dated. For a major tourist location, this was not what I was expected. I only saw an employee the last 30 min of our stay. As for the room, again, it was dated. The bed was loud and not comfortable at all. The bathroom was in major need of attention. Attached is the toilet, which was needing to have the lid lifted and manually altering the plunger to get the toilet to begin to fill. When I first entered the room, I did smell chemicals from being cleaned. It smelled like a changing room at a pool. There were hairs and colored fuzzies (lint balls) under the blankets. I would not stay at this room again. Just a little extra money and we could have stayed at the nice lodge where we ate dinner and breakfast everyday.
Se hospedó 2 noches en junio de 2023

4/10 Malo

Paula, Staunton

No le gustó: Limpieza y servicio y personal
Not so clean. Not so friendly Hester off at 40 deg overnight. COLD all night. Unkempt
Se hospedó 1 noche en junio de 2023

8/10 Bueno

Amber

Viaje familiar
Le gustó: Limpieza y servicio y personal
Room was clean for what you pay for pillows where very thin and flat mattress wasn’t in the best shape but it was ok for the price
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Guadalupe

Viaje en grupo, Viaje de negocios
all very clean
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Karen

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Worst experience ever
I guess the first bad thing about our experience was the finding a letter attached to the back of our receipt about a power outage that was scheduled 8-4 the next day.There would be no housekeeping or anyone in the office. They didn't even mention it when we chcked in. The room was disgusting, the carpet was soiled, we had one washcloth for both of us. The TV was stuck on comedy central and the air conditioner blew directly towards our heads. The mattress was stained and hard. The room was disgusting. Enclosed our pictures if you think I'm exaggerating .
Se hospedó 2 noches en mayo de 2023