8/10 Bueno
HIROKO
Viaje familiar con niños
17 nov. 2025
We stayed at this hotel for just one night, arriving late and leaving early, so our experience was brief. Even so, the reception staff were warm, friendly, and genuinely welcoming, which helped us relax after a long day of travel with our children. The room was okay and included an outdoor bathtub. It looked charming, but due to heavy rain and an issue with the hot water, we were unable to use it, which was unfortunate but understandable considering the location and weather.
Breakfast was the main point of confusion. Because my husband and son are gluten-intolerant and I don’t usually eat bread, we ordered three Indonesian-style breakfasts and one Western-style plate for our daughter, who loves bread and eggs. However, two Western dishes were served at first. After my husband politely clarified the order, another Western plate still arrived. Only the final dish ended up being the Indonesian-style breakfast we originally requested, but our son enjoyed it very much and said it was delicious. The fresh juice was great, while the coffee was unfiltered and quite thick. The presentation was nice overall, and the toast was acceptable.
Our children enjoyed playing in the pool right next to the breakfast area, which added a fun start to the morning. The friendly cats around the property also created a cozy and relaxed atmosphere that we appreciated.
Overall, despite some service mix-ups and the unusable bathtub, the friendly staff and pleasant atmosphere made our stay enjoyable.
HIROKO
Se hospedó 1 noche en noviembre de 2025
