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Opiniones de TownePlace Suites By Marriott Denver Downtown

2.5 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 456 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 366 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 114 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 18 de 1000 opiniones" "

8.8/10

Limpieza

9.0/10

Servicio y personal

8.2/10

Servicios

8.4/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Mas equipo para el gym
Se hospedó 11 noches en julio de 2023
Respuesta de Barbara E. , el 6 sept. 2023
Thank you for your review of the hotel.

10/10 Excelente

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena ubicación
Se hospedó 3 noches en mayo de 2021

4/10 Malo

MONICA

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2019

8/10 Bueno

Edgardo

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Plop!!!!!! Se cayeron
He alhojado varias veces pero esta vez el servicio de camarera dejo mucho que desear , no hicieron la cama adicional, no lavaron el servicio, ni repusieron los artículos de tocador un desastre
Se hospedó 3 noches en septiembre de 2017

10/10 Excelente

Edgardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estupendo muy buena ubicacion y comodidad

8/10 Bueno

Edgardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Estudio y paseo
Excelente lugar comodo y cercano del lugar del evento al que ibamos

6/10 Aceptable

no lo esperava

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Me lo esperaba mucho mejor
El hotel esta muy viejo y esperaba mas del hotel. No esta muy bien ubicado.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelete ubicacion
Me parecio muy bien ubicado, buena atencion y muy limpio, de hecho parece nuevo. Muy recomendable, volveria a hospedarme ahi.

10/10 Excelente

Sukmawaty, san francisco

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love to stay here ,close to Target,Walmart, etc
Se hospedó 5 noches en mayo de 2024

4/10 Malo

Theresa

No le gustó: Limpieza y condiciones de la propiedad
Bugs in the room, not possible to open the window, but drafty, very clairaudient, reception does not pass on messages left
Se hospedó 5 noches en mayo de 2024
Respuesta de TownePlace Suites Staff, el 13 may. 2024
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us and bring these concerns to our attention.I sincerely apologize for the inconvenience you've experienced during your stay. We have noted the challenges you've outlined regarding the presence of bugs, difficulty in opening the window and the draftiness in your room. Please rest assured that addressing these issues is our top priority and we take these matters very seriously. Please also rest assured that we will work with our housekeeping and maintenance team to ensure a thorough inspection and maintenance on that window is completed and corrected. Thank you again for taking the time to share feedback, and choosing to stay with us, as your comments are integral to our success.If there is anything else that we may do to assist you, please do not hesitate to reach out to me directly at Tatiana.Guy@Marriott.com

10/10 Excelente

Dylan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great friendly staff. The payment plan for parking is kinda nonsense since it wasnt mentioned anywhere and way too expensive for what it was. Also what was with your art? Why is every floor just 14 copies of the same thing? Again staff was phenomenal
Se hospedó 5 noches en mayo de 2024
Respuesta de TownePlace Suites Staff, el 10 may. 2024
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us. I am so glad to hear that you enjoyed your stay with our phenomenal staff from breakfast and front desk to housekeeping and maintenance. We look forward to seeing you back next time you are in Denver and wish you safe travels to your next destination!

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en abril de 2024
Respuesta de Barbara E. , el 6 may. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 Excelente

Gregory

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was so kind and friendly! Favorite in Denver!
Se hospedó 1 noche en abril de 2024
Respuesta de Barbara E. , el 2 may. 2024
Thank you for your review of our hotel. We are happy to hear that we are your favorite hotel in Denver.

10/10 Excelente

Janay

Se hospedó 6 noches en abril de 2024
Respuesta de Barbara E. , el 20 may. 2024
Thank you for your review of the hotel.

10/10 Excelente

russell

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice little hotel for the price in the center of denver i would recommend anyone traveling to denver to choose this hotel.
Se hospedó 5 noches en abril de 2024
Respuesta de Barbara E. , el 25 abr. 2024
Thank you for your review of the hotel. We a pleased you enjoyed your stay with us. We look forward to seeing you again.

10/10 Excelente

Vekash

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Highly recommended
Respuesta de TownePlace Suites Team, el 24 abr. 2024
Dear Valued Guest,We thank you for taking the time to comment on your recent stay with us. We are thrilled to hear that you enjoyed your stay. We look forward to seeing you back soon!

10/10 Excelente

??

Le gustó: Limpieza
Se hospedó 6 noches en abril de 2024
Respuesta de TownePlace Suites Team, el 24 abr. 2024
Dear Valued Guest,Thank you for taking the time to comment on your recent stay with us. We look forward to seeing you again soon next time you are in Denver!

6/10 Aceptable

Abram

Viaje de negocios
Le gustó: Servicio y personal
The cleanliness was not great. The breakfast options were limited and fruits were not fresh. If you are a light sleeper, you will be woken up so early because of guests stepping in the room above you which was so uncomfortable.
Se hospedó 6 noches en abril de 2024
Respuesta de TownePlace Suites Team, el 24 abr. 2024
Dear Valued Guest, Thank you for sharing your feedback with us, I apologize for the issues you encountered during your stay, including cleanliness, breakfast options, and noise disturbances. Rest assured that we are taking immediate action to address these concerns and improve our services. We appreciate your valuable input and hope to have the opportunity to exceed your expectations in the future.

8/10 Bueno

James

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was close to venue we attended. Shocking never heard sirens since next to hospital.
Se hospedó 1 noche en abril de 2024
Respuesta de TownePlace Suites Team, el 24 abr. 2024
Dear Valued Guest,Thank you for sharing about your experience with us. I am glad to hear that our location worked out for the venue that you were attending, and that we were able to provide you with a quiet and relaxing stay during your visit. We thank you again for choosing to stay with us and look forward to seeing you back again next time.

10/10 Excelente

Theresa

Le gustó: Condiciones de la propiedad
Se hospedó 5 noches en marzo de 2024
Respuesta de Barbara E. , el 9 abr. 2024
Thank you for your review of the TownePlace Suites Denver Downtown. We look forward to seeing you again.

10/10 Excelente

Michael

Se hospedó 8 noches en marzo de 2024
Respuesta de Barbara E. , el 6 may. 2024
Thank you for your review of our hotel. We look forward to seeing you again.

8/10 Bueno

Gregory

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara E. , el 20 mar. 2024
Gregory,Thank you for taking the time to give us a review. We look forward to seeing you again on your travels to Denver.

10/10 Excelente

Miranda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barbara E. , el 19 mar. 2024
Miranda,Thank you for your review of our hotel. We look forward to seeing you again.

6/10 Aceptable

Emily

Se hospedó 2 noches en marzo de 2024
Respuesta de Barbara E. , el 19 mar. 2024
Emily, Thank you for your review of the hotel.

8/10 Bueno

Robin

Se hospedó 1 noche en marzo de 2024
Respuesta de Barbara E. , el 2 abr. 2024
Thank you for your review of our hotel. We look forward to seeing you again.

10/10 Excelente

Sallye

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Restaurants within walking distance. Good free breakfast at this hotel. We rented the one bedroom suite that has separate bedroom from the living room/ kitchen area. Love having space where my husband can work late on his computer (with desk area) while I can rest in the bedroom.
Se hospedó 6 noches en febrero de 2024
Respuesta de Barbara E. , el 26 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Thomas

Viaje en pareja
The hotel is not new and shows some signs of wear but the room was clean and comfortable, breakfast was good.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barbara E. , el 26 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Diana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The front desk worker was awesome made last minute accommodations for my family and was super friendly. Out room was very clean and we love having the little kitchenette available to make snacks for our kids. Breakfast was simple but yummy everything was well organized and clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Barbara E. , el 26 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the front desk staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Brooke Stolzfus Michael V

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It really is enjoyable
Se hospedó 7 noches en febrero de 2024
Respuesta de TownePlace Suites by Marriott Team Member, el 11 feb. 2024
Dear Valued Guest,Thank you for taking the time to comment on your stay with us. We look forward to hosting you again when your travels bring you back to Denver!

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 29 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 Aceptable

Cuauhtemoc

Viaje en grupo, Viaje con mascota
It was good.
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 23 ene. 2024
Thank you for your review of the hotel.

10/10 Excelente

Gabriel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was only there passing through but felt very welcomed
Respuesta de Barbara E. , el 22 ene. 2024
Thank you for your review of the hotel.

6/10 Aceptable

Mathew

No le gustó: Servicio y personal
We were in a non smoking room, but clearly a previous guest smoked in the room and the smell was lingering. There will little things all over that were broken and fixed with tape.
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 12 ene. 2024
Dear Mathew,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your issues have been shared with our housekeeping leaders to ensure this is an isolated incident.

2/10 Terrible

Rylan

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Deadbolt broken. Slow shower drain. Window lock broken. Fire alarm triggered by simply showering. Window bug screen is dented (allows in bugs). Window can only be cracked open. Constant traffic noise.
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 9 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality and security is our number one priority and I sincerely apologize for failing to meet your expectations.

8/10 Bueno

Tim

Viaje familiar
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 8 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 Bueno

Kristi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel.

10/10 Excelente

Michael

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We’d stay again
Great stay. Checkin was fast and easy thanks to Barbara’s friendliness and genuine care. Room nice size-well larger than average, equipped kitchenette, good shower pressure and comfortable bed.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Michael,Thank you for your review of the hotel! It was my pleasure to check you in. We look forward to seeing you again.

10/10 Excelente

Darrin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 Bueno

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Area around property was just ok
Respuesta de Barbara E. , el 5 feb. 2024
Thank you for your review of the hotel.

2/10 Terrible

James

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
MYy st
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations

10/10 Excelente

robin

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
So close to so much staff were friendly and accommodating the room was clean and it was a pleasant experience
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

8/10 Bueno

Jim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quite location of the room
Se hospedó 5 noches en noviembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 Excelente

Anna, Pleasant Prairie

Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

10/10 Excelente

Anna, Pleasant Prairie

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
There was a cockroach found which was terrifying. Other than that I love this place and that is why I came back.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. Our pest control company has already taken care of the issue.

10/10 Excelente

Bernardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en noviembre de 2023
Respuesta de Barbara E. , el 14 nov. 2023
Thank you for your review of our hotel. We look forward to seeing you again.

10/10 Excelente

Jennifer

Se hospedó 1 noche en noviembre de 2023
Respuesta de Barbara E. , el 4 ene. 2024
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 Aceptable

Jeffrey

Staff good. Hotel not so good. Not very clean, mold in shower, did not drain also. Breakfast was average. Room also had cooked food odor upon checkin that did not get any better over a 3 night stay. Price was fair, hotel can do better.
Se hospedó 3 noches en octubre de 2023
Respuesta de Barbara E. , el 8 nov. 2023
I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. your comments have been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.

10/10 Excelente

Cindy, South Wayne

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Was quiet
Se hospedó 2 noches en octubre de 2023
Respuesta de Barbara E. , el 27 oct. 2023
Thank you for your review of the hotel. We look forward to seeing you again.

6/10 Aceptable

Chris

Se hospedó 3 noches en octubre de 2023
Respuesta de Barbara E. , el 8 nov. 2023
Thank you for your review of our hotel.

10/10 Excelente

Prudence

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A great place to stay
This was very clean. We stayed three times in a couple of weeks so three rooms all perfectly clean. The staff were super helpful, breakfast was great. The location was close enough to town to be walkable but also easy to get around other parts of Denver from there.
Se hospedó 7 noches en septiembre de 2023
Respuesta de Barbara E. , el 18 oct. 2023
Thank you for your review of hotel. We enjoyed having you with us. We look forward to seeing you again.