Busca hoteles en Mombasa County

“First and foremost I would like to thank Lucy and her team for an excellent stay! We faced some challenges, however Lucy went out of her way to ensure all was up to par and truly made it seamless! The resort was absolutely stunning! The staff made it feel like home and Lucu was the cherry on top! Due to her, our trip was incredible and I cannot thank her and the team enough! Highly recommend the place!”

“Después de 16 horas de viaje, tuve que esperar una hora para la habitación (llegando sobre las 14). Un viaje de negocios sin wifi en la habitación (por más que me decían todos los días que lo arreglarían). Se nota poco mantenimiento en las habitaciones.”

“The staff were very friendly”

“The staff was amazing throughout our stay. The buffet had plenty of choices and the staff at the restaurant was very attentive to our needs. The pools are well maintained although the closing time for the pools seems to be a bit early, I believe they close the pools at 6 pm. This would be the only soft complain about our stay. We have been there in the past and they seem to keep up the good work and customer service.”

“Was an amazing place except for breakfast .. eating the same meals everyday gets a bit too much but great customer service and we will return ! Keep up the great work , it’s a very gorgeous property and communication was very thorough . Phionav”

“Amazing hotel! Specially the swimming pool!1”

“Big and comfy rooms, staff was very helpful ”

“they seem to need to upgrade their utilities, wifi was hard to keep connected to, no water on one day, no hot water in the mornings, but was corrected by end of our stay, electric seemed it reset on a daily base short span for about a minute at night but the last night went out for 2 hours. the beach is not private it is semi private, meaning part of the beach was rope off from vendors but as soon as you past the rope to enter the ocean you were at the vendors mercy. But beside the above...

“Staff were extremely nice. Salmata checked us in and she went above and beyond to make sure we felt welcome as it was very last minute and we had just had a bad experience at our other lodging. Arrived in the morning, she offered us coffee and assigned our room. Definitely will return.”

“Appalling internet service in this day and age.”

“⭐⭐⭐⭐⭐ I had an excellent stay at Hotel Sapphire. The room was exceptionally clean and well maintained, with excellent amenities throughout. The bathroom was spotless and looked amazing, with a great shower and very clean facilities. As a traveler from Canada, I was particularly impressed by the level of cleanliness and overall quality. There were no bugs or bed bugs, and the hotel was maintained to a standard that reminded me of a Marriott hotel. Everything felt comfortable, safe, and...

“Booked twice and addicted to the place”

“The facilities are not good enough to my standards; nevertheless, the personnel of the Hotel is fantastic, all of them are kind, warm and helpful, if I come back there will be because of them not because of the hotel.”

“The builder's started work at 5am in the morning making lot of noises, i had to live the hotel one day earlier because of early morning noise very bad ”