6/10 Aceptable
Carissa C.
14 sep. 2025
Le gustó: Limpieza
It’s a beautiful home. Layed out nicely. But we only picked this house because it had a heated pool. We were between a house in the downtown Rehobeth area with no pool and this house which is a 5 minute drive away. We chose this house because of the heated pool but unfortunately the heater broke the day we got there. Then they didn’t come to fix it until a few days later meanwhile the lack of communication from vacasa was very upsettting as they were ignoring my messages, but when my sister contacted them they responded right away. The pool never really heated up still seemed broken. We also couldn’t even look at the pool lit up at night as the pool lights didn’t work. Vacasa made a ticket to fix that then completely ignored it. So it definetly changed our entire vacation and bummed all of us out as it was early September and a bit too chilly toswim in a non-heated pool and we had expectations to be able to do so. Vacasa did refund part of the money we paid to have the pool heated, not happy about the partial refund either.
Carissa C.
Se hospedó 4 noches en septiembre de 2025