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Opiniones de MD Hotel by Gewan

4 out of 5
MD Hotel by Gewan
Sheikh Zayed Road, Dubai

Opiniones

7.2

Bueno

Puntuación de 10, es decir, Excelente. Basada en 36 de 175 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 68 de 175 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 40 de 175 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 19 de 175 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 12 de 175 opiniones" "

7.2/10

Limpieza

7.2/10

Servicio y personal

7.2/10

Servicios

7.0/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Carlos

Se hospedó 7 noches en enero de 2024

10/10 Excelente

James

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
As a wheelchair user, even though the ramp was steep - the staff went above and beyond to assist me in and out of the hotel needed everyday. Staff also assisted my belongings dropping it off in my room. On the first day waiting for my friend to meet, they offered me free apple juice in the morning. They were super polite and even with a smile everyday.
Se hospedó 8 noches en noviembre de 2023

8/10 Bueno

Purna

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was good except I had to wait too long for checked in.
Se hospedó 4 noches en agosto de 2023

4/10 Malo

Senay

Viaje en pareja
Die Zimmer ohne Balkone sind nicht bewohnbar. Es ist dunkel und kalt in den Zimmern, auch wenn die Klimaanlage ausgeschaltet ist. Frische Luft kommt durch den Fensterschlitz nicht, weil das Fenster zum Innenhof zeigt. Der Teppichboden ist schmutzig, die Türen und Inneneinrichtung im Hotel veraltet. Das Badezimmer ist auch veraltet. In die Badewanne konnte man sich nicht hineinlegen. Sehr freundlich war nur das Reinigungspersonal und der Concierge.
Se hospedó 9 noches en marzo de 2023

2/10 Terrible

MERT

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Odalar cok eski internet calismiyor
Se hospedó 3 noches en enero de 2023
Respuesta de MD Hotel Management , el 21 feb. 2023
Dear Mr. Mert, Thanks a lot for taking the time to share your feedback with us. It is an honor to have you staying at MD Hotel by Gewan.Please accept our sincere apology regarding the glitches in the internet connection. Your comment regarding the property will be also a priority as we are currently in the process of refurbishing the hotel. We are looking forward to the possibility of welcoming you back to MD Hotel.Kind regards, MD Hotel Management

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
The price is ok for the condition It’s old building smells bad Was really cold inside and (outside temperature too )on turn off ac they have only cold If u r cold they can’t do anything 21•c Otherwise the staff was really helpful and friendly great staff It’s right next to metrostation For the money is ok
Se hospedó 3 noches en diciembre de 2022
Respuesta de Sincerely, Mohamed Amin Hotel Manager, el 17 dic. 2022
Dear Guests, Thank you very much for taking the time to review MD Hotel by Gewan on this platform. Glad to hear that you were pleased with the hotel’s location and staff hospitality. On the other hand, we apologize for the glitches encountered during your stay with us. We highly respect and appreciate your feedback, and it is our sincere hope to have another opportunity to welcome you again and allow us to serve you better next time.

8/10 Bueno

Pawan

Le gustó: Servicio y personal y comodidad de las habitaciones
Moderate Stay, nothing fancy
A decent stay for an affordable price. Good connectivity with shuttle services to Mall of Emirates, The Outlet Mall & Blue Beach. Metro Station / Bus stop is a 5 minute walk from the Hotel. There are many food options available near by as well. Staff were very courteous and answered all queries instantly. Travel Desk was also available for tourism options.
Shuttle Services available
Room as seen on entry
View from the other side
Closet space with Safety Deposit
Se hospedó 5 noches en noviembre de 2022
Respuesta de Sincerely, Mohamed Amin Hotel Manager, el 17 dic. 2022
Dear Mr. Pawan, Thank you very much for taking the time to review MD Hotel by Gewan on this platform. Glad to hear that you were pleased with the hotel’s location, services facilities and staff hospitality. It is a great pleasure to have you as our guest and we are looking forward to welcoming you again!

4/10 Malo

Davronbek

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We selected executive suites with kitchenettes. One would assume that if there was a kitchenette, there would be stuff in that kitchenette to prepare something, but, to our surprise and contrary to their website’s info, the kitchenette was empty and they refused to provide us with kitchenware, plates and cutlery. They charged us 2,5x more for the extra bed that I had asked for my son. The room wasn’t clean when we arrived and it was never properly cleaned while we were there. There were no towels in the swimming pool area and they didn’t bring towels even after repeated requests. Many more things were wrong in there.
Se hospedó 7 noches en diciembre de 2021

2/10 Terrible

Balazs

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Servicio y personal
cauchemar réception
réservation introuvable par l’hôtel, un cauchemar
Se hospedó 1 noche en noviembre de 2021

6/10 Aceptable

SEYED AHMAD

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
good location
Se hospedó 4 noches en noviembre de 2021

8/10 Bueno

Mostapha

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
staff was good goodluck
Se hospedó 10 noches en noviembre de 2021

6/10 Aceptable

Philip

No le gustó: Condiciones de la propiedad
A fairly new hotel that feels very old.
Good location near metro station. The hotel is about 10 years old but feels a lot older. It has a lot of maintenance issues. In our room the bath/shower tap was very difficult to use (nearly jammed) the toilet flush buttons were broken, the room safe didn’t work. But more importantly was a safety issue in the bathroom (and all rooms are the same) whereby the side of the bath has a very wide tiled edge which you have to step over to get into the bath/shower. Not so bad when getting in, but very dangerous when getting out wet. However the main bedroom was ok, quite big and a big comfortable bed. If you can get a good deal it’s recommended, otherwise look elsewhere.
Se hospedó 1 noche en noviembre de 2021

8/10 Bueno

NIKOLAI

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Несмотря на статус VIP COLD эксклюзив, ранее заселение было за допоплату, на второй день проживания в номере появились тараканы, нас переселили в другой номер. Сделали комплимент-фруктовая тарелка, Самое большое достоинство отеля-это рядом с станцией метро.
Se hospedó 5 noches en septiembre de 2021

10/10 Excelente

Mahdi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing everything good to my satisfaction.
Se hospedó 1 noche en agosto de 2021

6/10 Aceptable

Mohamed

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Was good
Se hospedó 2 noches en julio de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Cleaning was good but room conditions was very bad old furniture bathroom unhygienic not worth for money and the inexperienced receptionist i ll never come again
Se hospedó 4 noches en febrero de 2021
Respuesta de Guest relations, el 1 abr. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

NIKOLAI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2020
Respuesta de Guest relations, el 26 oct. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

NIKOLAI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2020
Respuesta de Guest relations, el 26 oct. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Se hospedó 16 noches en agosto de 2020
Respuesta de Guest relations, el 26 oct. 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Luis

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Guest relations, el 12 ene. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2019
Respuesta de Guest relations, el 15 dic. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

ali

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de guest relations, el 4 dic. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
施設は古く特筆すべき事は無いと思う。
Se hospedó 2 noches en noviembre de 2019
Respuesta de Guest relations , el 22 nov. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Abdullah

Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Richard

Se hospedó 1 noche en noviembre de 2019

6/10 Aceptable

GALINA

Se hospedó 6 noches en octubre de 2019
Respuesta de Guest Relations, el 22 nov. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

AYTUG

Se hospedó 5 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Location near the metro and cleanness of room , very affordable compared to quality
Se hospedó 2 noches en septiembre de 2019
Respuesta de Guest relations team, el 24 sept. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Mohammed

No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

KHALID

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
جميل
سعر جميل في متناول الجميع و موقعه جميل
Se hospedó 3 noches en agosto de 2019
Respuesta de Guest relations team, el 10 oct. 2019
Dear valued guest,Thank you for your excellent feedback. We really appreciate your support. Wish you always very happy stays with us.

8/10 Bueno

DHWANI

Le gustó: Servicio y personal y comodidad de las habitaciones
It’s value for money hotel
Se hospedó 2 noches en agosto de 2019
Respuesta de Guest relations team, el 26 ago. 2019
Dear valued guest, Greetings from Cassells Al Barsha hotel by IGH! Thank you so much for your great support and valuable comments. We really appreciate your feedback and look forward to welcoming you again. management

6/10 Aceptable

Heidi

Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
Not too bad
I have stayed at this hotel couple of times mostly because of the good location ( close to sharaf dg metro station and mall of the emirates). The beds are very comfortable and the room is big.Very dissapointed when check in we got a room that clearly hasnt been cleaned good, found hair in the bed and hair in the shower, dirty tables,finger prints around. When called house keeping to tell them change sheet they got upset and get respond sheet has been changed!!Every morning they call around 11 am to ask about check out. House keeping keep knocking on door in the morning Even when i put do not disturb sign on. Bad service specially the indian guy in reseption he looks very seriouse and no welcome! Hope for a cleaner room next time !
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest relations team, el 26 ago. 2019
Dear valued guest, Greetings from Cassells Al Barsha hotel by IGH! Thank you so much for your great support and valuable comments. We really appreciate your feedback and look forward to welcoming you again. management

8/10 Bueno

Scott

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Great hotel Room service horrible
Over all the stay was good ordered too service and the grilled lobster was missing the claws and was under cooked the steak was old and bitter and all the food was cold the room service from the kitchen was very dissatisfying if that was good I would very much return their but that made it so I will never book their again
Se hospedó 1 noche en agosto de 2019
Respuesta de Guest relations team, el 26 ago. 2019
Dear valued guest, Greetings from Cassells Al Barsha hotel by IGH! Thank you so much for your great support and valuable comments. We really appreciate your feedback and look forward to welcoming you again. please accept our sincere apology for any accidental inconvenience caused during your stay with us. kind regards,

8/10 Bueno

Atif

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Comfortable bed and pillows. Free parking.
Comfortable bed and pillows. Large room. Downside: Free internet was advertised but wifi password not provided. I asked for an adaptor for my US-type plug. It came after 45 mins and a reminder. The hotel has 3 restaurants but doesnt not have a room service menu. They can at least provide the menus of the 3 restaurants for take-out. Room was way too cold even after keeping the air conditioning switched off for half a day.
Se hospedó 1 noche en julio de 2019
Respuesta de Guest relations team, el 26 ago. 2019
Dear valued guest, Greetings from Cassells Al Barsha hotel by IGH! Thank you so much for your great support and valuable comments. We really appreciate your feedback and look forward to welcoming you again. kindly accept our sincere apology for any incidental inconvenience caused during your stay with us. kind regards,

6/10 Aceptable

Cliente verificado

Se hospedó 1 noche en junio de 2019

10/10 Excelente

saeed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Anzhelika

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 14 noches en abril de 2019

2/10 Terrible

Prakash

No le gustó: Servicio y personal
Dissapont customer
1 Very bad service. I asked for plastic spoon and room service answer was this is not a hotel apartment. 2 we went to swimming pool and pool was empty. We were 3 people and the pool guard asked we can give you 2 towel. Please manage as we are full we want to keep towel for other gues
Se hospedó 1 noche en abril de 2019
Respuesta de Guest relations team, el 1 may. 2019
Dear valued guest, Greetings from Cassells Al Barsha Hotel by IGH! Thank you very much for your important feedback and we do sincerely apologize for any inconvenience caused during your stay with us. please feel free to ask for manager on duty to resolve all your remarks as all our departments' heads are dedicated to assist our valued clients. Once again, Thank you and we look forward to welcoming you soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good
It is a suiable hotel for business trip.
Se hospedó 1 noche en abril de 2019
Respuesta de Guest relations team, el 22 abr. 2019
Dear valued guest, Thank you very much for your great support and excellent feedback about Cassells Al Barsha hotel By IGH. Your outstanding review has been really appreciated by both staffs and management team

8/10 Bueno

Marston

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en abril de 2019
Respuesta de Guest relations team, el 22 abr. 2019
Dear valued guest, Thank you very much for your great support and excellent feedback about Cassells Al Barsha hotel By IGH. Your outstanding review has been really appreciated by both staffs and management team

4/10 Malo

Tariq

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I got stuck in the lifts twice so I checked out a day early. The condition of the hotel was really bad.
Se hospedó 3 noches en abril de 2019
Respuesta de Guest relations team, el 17 abr. 2019
Dear Mr. Tarek, Thank you for sharing your review with us and we sincerely apologize for any accidental inconvenience caused during your stay with us. Rest assured that all important points you have mentioned will be discussed and resolved for better serving you and family in the future. Thank you and look forward to welcoming you soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en abril de 2019
Respuesta de Guest relations team, el 17 abr. 2019
Dear valued Guest, Thank you for your support and we look forward to welcoming you again soon.

8/10 Bueno

Wafa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2019
Respuesta de Guest relations team, el 17 abr. 2019
Dear Wafa, Greetings from Cassells Al Barsha Hotel By IGH! Thank you so much for your great support and excellent feedback. We always wish you very comfortable stays with us.

8/10 Bueno

Cliente verificado

Se hospedó 5 noches en marzo de 2019
Respuesta de Guest relations team, el 17 abr. 2019
Dear valued guest, Thank you very much for your great support and we look forward to welcoming you and family soon.

2/10 Terrible

Mohammed

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en enero de 2019
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

RICHARD

Hotel very noisy room 344 and disco music kept me awake
Se hospedó 2 noches en enero de 2019
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Mohamed

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 11 noches en enero de 2019
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Paragonato agli altri hotels con pari numero di stelle, peggip
Se hospedó 1 noche en diciembre de 2018
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked it was convenient to places and location I wanted to be in, for this particular trip. If it offered a better selection of eateries and coffee shops, would be much better. All in all, the staff and facilities were truly on point and excellently helpful!!!
Se hospedó 3 noches en diciembre de 2018
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
very bad service and very expensive
Don’t stay in this hotel very very bad service
Se hospedó 2 noches en diciembre de 2018
Respuesta de Guest relations team, el 7 feb. 2019
Thanks for staying with us. We appreciate your feedback!