We were really excited for our vacation. After a long trip, checking was a breeze and the house looked awesome. Had a great first night, after our arrival.
Then things turned south.
We noticed some ants (big ones) in one of the upper bathroom. Ok, could happen.
Imagine you're six years old, you turn on the bathtub faucet and over 20 large ants burst out into the tub. Not fun.
Then you go downstairs and find a cockroach on the stairs. A live cockroach.
We called the management. They called the pest management company. The gentlemen from Apex Edisto was super nice and professional. Found the source in the attic of the carpenter ants and the roaches. Sprayed the stuff, and as explained, ants were coming down for the next day or two.
Given our long trip and plans, we did not leave. We moved fully to the first floor, a family of four crammed in one bedroom. Watching and fighting ants coming down.
This can happen; maybe. However: (i) nobody from the management company said even "we're sorry" and (ii) we realized, thanks to the pest management guy, that there were ant traps placed all over both bathrooms -- upper corners, corners behind the bins, etc.
It felt like a trap on visitors. Anybody who set a foot to the property must have seen the ants, there were many. The traps placed upstairs suggest the ants were not a sudden incident. We don't remember the rental ad mentioning ants & roaches but they were there and expecting us.
We informed the local vacasa manager about all this but haven't heard back from him since.
We fell into a trap. No communication from the management. At the end, we were glad our stay wasn't too long and we could leave.