El Refugio Spa Garden: Tours y Actividades

Located in the historical part of Quito, walking distance from the Basilica del Voto Nacional, this hotel is beautiful! The rooms are always impeccably clean. Good if you can keep up with the rules and attitude of Management. Here are big disappointments: - We stayed there for New Year's Eve and came back to the hotel at 12:50 am. You have to wait for someone to open the entrance door for you. When the manager opened, I said "good evening, Happy New Year!". She replied, with a grumpy voice: "good morning". - Roger had a bad nosebleed the day of check out and had to use a large towel and a small one as we were heading to the clinic. We were charged $20 for them. My opinion is that this hotel would always be full if the guests felt welcome after the initial tour!