Hoteles en Eratap desde $683 MXN

“The hotel was really lovely and the staff were awesome ”

“Love everything about this property; however they have to improve their breakfast. And please do something about the ants. I will stay there time and time again.”

“Great quiet location just outside of the main city, resort rooms were private but plenty of people in common areas (went in off season). Kids club was a huge letdown - zero kids and the indoor and outdoor area was dusty (literal dust on a box of toys brought out for my daughter). Babysitting through kids club was 1000vatu and staff were lovely but could have been more atmosphere there. Front staff were helpful when you made requests but could have more training in supporting patrons with...

“Hotel très agréable, au bord de l'eau. Il n'est pas loin de plusieurs restaurants, et il est tout à fait possible de rejoindre le centre ville à pied. Belle décoration et un personnel très sympathique.”

“The bathroom was not very clean, there was hair in the shower that was not mine. I was also very disappointed that the tour I booked was cancelled only an hour before it was supposed to start. I had no idea it could be cancelled. I had no time to book another tour and my entire day was turned upside down.”

“The staff were friendly and helpful. The resort is doing renovations so hopefully improving the broken playground, empty pool and some.days we did nit have hot water. ”

“Ocean was right there as it says. Pool view room did not disappoint. Staff were wonderful especially our housekeepers. We travelled with a group of 15 including 4 toddlers. Would definetly visit again. ”

“room was very clean and cool, there was buggy service, however sometimes needs to call more than once”

“El hotel en sí está bien. Es un apartahotel, con habitaciones con cocina, cosa en la que no me fijé. La gente del servicio es muy atenta, pero te tienes que acostumbrar al ritmo del Pacífico, con calma. Tienen wifi gratis en la recepción, no es una maravilla pero es constante, así que con paciencia ni tan mal. Lo malo es que el hotel queda un poco a trasmano de todo Port Vila, por lo que te tocará andar un rato medio (+/- 15min) para llegar al centro. La comida, sin ser una maravilla, está...

“Deben tener un check out a las 12p como la inmensa mayoria de los hoteles del mundo.”

“I would like a refund for the accommodation. The property was not as advertised. There was no operating restaurant. The room was unclean The shutters on the windows broken. Overall very unsatisfactory and not what was represented. I would like my $1200 money returned.”

“Overall is very run down compared to photos. Sheets were dirty for the first 2 days on arrival. Floors were dirty. No working shower, no hot water. Kitchen barely has any food on menu never in stock or limited choices. Bed was extremely noisy. Pillows were awful we got very sore necks and back and we aren’t old. Rust present in bathroom. Mould in bathroom. Room smells musky like mould. Village across is very noisy. They leave big outdoor lights on that shine right through the windows while...

“Absolutely stunning jungle/ river property, lush and green. The large house is very spacious. It was comfortable in the July weather. Plenty of room and beds for our family of 6. Property is off grid so some issues with hot water that were rectified. We’re told we would have daily house keeping, which didn’t happen once, but we were ok with the washing machine. If we had asked, I’m sure it would have been provided. Accessing the tours and using the river was a highlight for our family. - no fly...

“Una estancia muy agradable gracias al entorno, la forma de ser del personal del hotel y la ayuda prestada cuando requerimos de informaciones. ”

“We had an amazing stay. The staff and owners couldn't have been more friendly and helpful, the location is amazing with such good snorkelling and diving right off the beach, the food was top quality, and our spacious room (we had the Buddha room) was spotless. We're definitely going back!”

“Pool was dirty with us pulling out dead crabs and lizards. There was no shade around the family pool. ”

“Clean room, great staff, convenient location.”