Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 828 de 1000 opiniones" "
10 - Excelente
828
Puntuación de 8, es decir, Bueno. Basada en 137 de 1000 opiniones" "
8 - Bueno
137
Puntuación de 6, es decir, Aceptable. Basada en 20 de 1000 opiniones" "
6 - Aceptable
20
Puntuación de 4, es decir, Malo. Basada en 6 de 1000 opiniones" "
4 - Malo
6
Puntuación de 2, es decir, Terrible. Basada en 9 de 1000 opiniones" "
2 - Terrible
9
9.8/10
Limpieza
9.8/10
Servicio y personal
9.4/10
Servicios
9.8/10
Condiciones de la propiedad
9.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Iris
31 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Iris
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Looks like you enjoyed your stay, Iris! We hope to see you again soon.
8/10 Bueno
Fernando
Viaje en pareja
28 dic. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Falta de servicio No room service.
Fernando
Se hospedó 2 noches en diciembre de 2021
Respuesta de Your Friendly Inn Staff, el 1 ene. 2022
Thank you for writing a review. There are many restaurants that offer delivery in the area. Just let us know what you need and we will be very happy to assist you.
10/10 Excelente
Eduardo
Viaje familiar
18 oct. 2019
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great experience, the hotel is beautiful and well located but what is really impressive is the service attitude.....everybody is helpful.....congrats
Eduardo
Se hospedó 3 noches en octubre de 2019
Respuesta de Josh H.-Front Office Manager, el 26 nov. 2019
Thank you for sharing your experience!
10/10 Excelente
Glenn
29 abr. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property!
Glenn
Se hospedó 1 noche en abril de 2024
Respuesta de Hans S, Front Office Manager, el 30 abr. 2024
Hi Glenn! Thank you for your kind review and top score. We truly appreciate you taking the time to share with us. Look forward to seeing you again on your next trip to Eugene!
10/10 Excelente
Alisha
Viaje familiar
22 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved our stay here. Sweet little inn!
Alisha
Se hospedó 1 noche en abril de 2024
Respuesta de Hans S, Front Office Manager, el 22 abr. 2024
Hi Alisha! We are excited to earn a 5 out of 5 from your visit. Our very special boutique hotel features individually themed rooms conveniently located in Eugene. Hope to see you again on your next trip to Eugene!
10/10 Excelente
Stephanie, Lake Forest
Viaje familiar
21 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, super clean and staff is very friendly! Hotel parking is only valet ($20 a night) which kind of sucks, but the hotel was wonderful. Loved the fireplace in our room. We were able to walk to shops and dining options. It’s a really cute area around the hotel.
Stephanie
Se hospedó 1 noche en abril de 2024
Respuesta de Hans S, Front Office Manager, el 22 abr. 2024
Hi Stephanie! Thank you so much for your positive review! We are delighted to hear that you enjoyed our great location and friendly staff. Some of our individually themed rooms feature fireplaces, and we are glad you got to enjoy it. We understand your concern about the valet parking fee and will certainly take your feedback into consideration. We hope to welcome you back soon for another wonderful stay!
10/10 Excelente
Jeffrey, Seattle
Viaje en pareja
16 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love love love this place.
Jeffrey
Se hospedó 1 noche en abril de 2024
Respuesta de Hans S, Front Office Manager, el 22 abr. 2024
Hi Jeffrey! Thank you for your 5 out of 5 review. Our dedicated hospitality team is truly inspired by your positive and genuine feedback. We are thrilled you love our property! We welcome you back on your next visit.
10/10 Excelente
Chengzhong
24 mar. 2024
Chengzhong
Se hospedó 1 noche en marzo de 2024
Respuesta de Hans S, Front Office Manager, el 22 abr. 2024
Thank you Chengzhong for giving us a 5 out of 5! We really appreciate it. Our staff is thrilled to learn that you enjoyed your stay with us. Hope to see you again soon!
10/10 Excelente
Jessica
22 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jessica
Se hospedó 1 noche en marzo de 2024
Respuesta de Hans S, Front Office Manager, el 27 mar. 2024
Hi Jessica! Our staff is grateful to earn your 5 out of 5 rating. We truly enjoyed having you here, and look forward to seeing you again on your next travels to Eugene!
8/10 Bueno
Gerald C.
Viaje familiar
11 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No self parking. Must use valet parking and wasn’t disclosed in cost when booking.
Gerald C.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hans S, Front Office Manager, el 12 mar. 2024
Dear Gerald,Thank you very much for taking the time to share your recent experience with us. We truly appreciate your feedback.We understand that the valet parking aspect of your stay may not have been ideal. Limited on-site parking is a challenge we face, and valet service is offered as a convenient and secure alternative. We do apologize if this wasn't clearly communicated during your online booking process.The valet staff is available 24/7 to assist you with your vehicle, ensuring easy access whenever you need it. We appreciate your point and will definitely consider ways to further improve the clarity of our parking information.Thank you again for choosing our hotel. We hope to welcome you back soon for a truly exceptional stay.
10/10 Excelente
Natalie
Viaje en pareja
5 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent stay with fantastic staff.
Natalie
Se hospedó 2 noches en marzo de 2024
Respuesta de Hans S, Front Office Manager, el 19 mar. 2024
Hello Natalie! Thank you for taking time to review our property. We are thrilled to earn a 5 out of 5 with generous comments. Our entire staff is grateful for your kind words and tank you for staying with us.
4/10 Malo
Alyssa
Viaje en grupo
3 mar. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Early check in is not an option like they say, if anything a late check in is going to happen. Check in is 3pm, I got there early to see about early check in at 2pm and I waited until 4:30 pm when my room was ready along with many other guests.
Alyssa
Se hospedó 1 noche en marzo de 2024
Respuesta de Hans S, Front Office Manager, el 19 mar. 2024
Dear Alyssa,Thank you for taking the time to share your experience with us. We understand your frustration about the early check-in not being available at the time. We sincerely apologize for the inconvenience caused by the delay in getting your room ready and the longer than expected wait time.We know how important it is to be able to settle in and relax after travel, and we strive to accommodate early check-in requests whenever possible. Unfortunately, on this occasion, it seems we fell short of that goal.We're actively looking for ways to improve our check-in process and better manage room availability, especially during peak times. This will help us meet the expectations we set and ensure a smoother arrival experience for all of our guests.We appreciate your understanding and look forward to welcoming you back in the future, where we can hopefully provide a much more seamless experience.
10/10 Excelente
Christopher
26 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Christopher
Se hospedó 2 noches en febrero de 2024
Respuesta de Hans S, Front Office Manager, el 27 feb. 2024
Hi Christopher! Thank you for your generous 5 star review of our property. Hope to see you again on your next visit to Eugene.
10/10 Excelente
MARCELO
11 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
All went great
MARCELO
Se hospedó 2 noches en febrero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Hi Marcelo, it was great having you stay with us. Glad to hear you had a great stay.
8/10 Bueno
Jorge I
4 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jorge I
Se hospedó 2 noches en febrero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Thank you Jorge for your almost perfect score. We hope to make your stay a 5 out of 5 during your next visit to Eugene.
10/10 Excelente
Lucinda
Viaje de negocios, Viaje familiar
3 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet and close to activities
Lucinda
Se hospedó 2 noches en febrero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Hello Lucinda, we are thrilled to earn a 5/5 from you! Thank you. It was a true pleasure having you stay with us in Eugene. Look forward to having you back soon.
10/10 Excelente
Tracy
2 feb. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location, clean & comfortable.
Tracy
Se hospedó 1 noche en febrero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
We appreciate your kind feedback Tracy. Glad that you enjoyed our location and found the hotel comfortable! Thank you.
10/10 Excelente
Tim
28 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great property in great location.,
Tim
Se hospedó 2 noches en enero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Hi Tim! Thank you so much for your glowing review of our unique property. As you experienced, we are conveniently located within walking distance to a wide variety of specialty shops and restaurants. Glad to have you here to enjoy it! Hope to see you again soon.
10/10 Excelente
Katy
27 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Katy
Se hospedó 1 noche en enero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Hi Katy! We truly appreciate your kindness in giving us a 5 out of 5 review. Our team of dedicated hospitality professionals would be honored to serve you again on your next Eugene visit.
8/10 Bueno
John
Viaje en pareja
27 ene. 2024
Le gustó: Limpieza, servicios, condiciones de la propiedad
This is a very nice hotel. Friendly staff and great location. There was a problem where they accidentally double charged my card but they got it. Reversed pretty quickly. I would stay there again.
John
Se hospedó 2 noches en enero de 2024
Respuesta de Emily L., Reservations Manager, el 12 feb. 2024
Thank you for your review, John! We're happy you enjoyed your stay and that our staff was able to quickly resolve your issue! We hope to see you again soon.
10/10 Excelente
Alan
24 ene. 2024
Alan
Se hospedó 1 noche en enero de 2024
Respuesta de Emily L., Reservations Manager, el 25 ene. 2024
We're happy your stay was a perfect 10/10, Alan! We can't wait to see you on your next trip to Eugene.
10/10 Excelente
Robert
22 ene. 2024
Robert
Se hospedó 1 noche en enero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Hello Robert! We appreciate your kind feedback and love the 5/5. Hope to see you again on your next trip to Eugene.
10/10 Excelente
Peter
21 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peter
Se hospedó 3 noches en enero de 2024
Respuesta de Emily L., Reservations Manager, el 24 ene. 2024
Thank you for giving us 10/10, Peter! We're delighted you enjoyed your stay and hope you come back to visit again soon.
10/10 Excelente
Melissa
Viaje familiar
20 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel is nestled in a walkable distance to the Shed institute and local restaurants.
Melissa
Se hospedó 2 noches en enero de 2024
Respuesta de Emily L., Reservations Manager, el 20 ene. 2024
Thank you for giving us a 5/5, Melissa! We are happy you enjoyed your visit to Eugene, and we hope you will come back to stay with us the next time you are in the area!
10/10 Excelente
Suzannah
Viaje familiar
17 ene. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean comfortable beds and friendly staff
We stayed here during the ice storm, as we didn’t have power in our house. Everything was super clean and comfortable. Hotel staff were very friendly and accommodating.
Suzannah
Se hospedó 1 noche en enero de 2024
Respuesta de Emily L., Reservations Manager, el 20 ene. 2024
Thank you for staying with us, Suzannah! Even though the circumstances weren't ideal, we are happy to hear you enjoyed your stay. We hope to welcome you back another time for a more relaxing reason!
2/10 Terrible
Francois
15 ene. 2024
Francois
Se hospedó 1 noche en enero de 2024
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Francois, we truly apologize for not meeting your expectations. Our property is a unique boutique hotel with a variety of offerings. On your next trip to Eugene we will make it right for you. Look forward to having you back soon.
10/10 Excelente
Merissa
Viaje en grupo, Viaje en pareja, Viaje familiar
6 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Merissa
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 8 ene. 2024
Thank you for giving us a perfect score, Merissa! Looks like you enjoyed your stay, and we hope to see you again soon!
10/10 Excelente
Eric
2 ene. 2024
Eric
Se hospedó 3 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 8 ene. 2024
We appreciate you ranking us 5/5, Eric! Happy to see you enjoyed your stay, and please come back the next time you are in Eugene!
10/10 Excelente
Marline
Viaje en pareja
30 dic. 2023
Le gustó: Servicios
This is our 2nd stay at Inn on 5th; we returned because we enjoyed it so much the previous time. We liked our room better this time because with 2 queen beds there was more space, the bathroom had a better layout and we had a small balcony. The staff are exceptional and the location is ideal with great restaurants and shops within walking distance.
Marline
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you so much for a glowing review, Marline! We're so happy you enjoyed your stay in a double queen room. Make sure to note that you'd like a balcony on your next stay since not all of our double queen rooms have one!
10/10 Excelente
tony
30 dic. 2023
tony
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thanks for giving us a 5/5, Tony!
10/10 Excelente
creed
Viaje en pareja
28 dic. 2023
creed
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
We're happy you enjoyed your stay, Creed!
10/10 Excelente
Bridget, AMITY
26 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A great choice for Christmas Eve!
Bridget
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you for spending the holiday with us, Bridget!
10/10 Excelente
Sharon
Viaje familiar
25 dic. 2023
Love this place and people who work here. Not wild about the keurig.
Sharon
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
We're so happy you love the hotel and the staff, Sharon! I will pass on your note about the keurig. We hope to see you on your next visit to Eugene!
10/10 Excelente
Sharrin
21 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property with close by dining and shopping. Friendly and helpful staff.
Sharrin
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you for the kind words, Sharrin! We're so happy you enjoyed the shopping and dining in the 5th Street Market and that our staff was friendly & helpful. We hope you come back soon!
10/10 Excelente
Colleen
Viaje en grupo
20 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Colleen
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you for giving us a 5/5, Colleen!
10/10 Excelente
David, Freeland
20 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
David
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you for giving us a perfect score, David!
10/10 Excelente
Paul
Viaje de negocios, Viaje en pareja
19 dic. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Paul
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 20 dic. 2023
Thank you, Paul! We appreciate you rating your stay a perfect 5/5! We hope you will come back to stay with us again the next time you are in Eugene.
10/10 Excelente
Richard
15 dic. 2023
Richard
Se hospedó 3 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 19 dic. 2023
Thank you for giving us a perfect score, Richard! We're happy you enjoyed your stay and hope to see you again soon.
10/10 Excelente
Joseph
14 dic. 2023
Joseph
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 15 dic. 2023
Thank you for giving us a 10/10, Joseph! We're delighted that you enjoyed your stay, and we hope to see you again soon!
10/10 Excelente
Cooper
8 dic. 2023
Cooper
Respuesta de Hans S, Front Office Manager, el 22 feb. 2024
Thank you for giving us a 5 out of 5 Cooper! It was a pleasure having you here. Hope to see you again soon.
10/10 Excelente
Amy
7 dic. 2023
Amy
Se hospedó 2 noches en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 3 ene. 2024
Thank you for giving us a 5/5, Amy!
2/10 Terrible
laurissa
5 dic. 2023
Check in was at 3. I let them know in advance that I would be there at 4:30. When we arrived we were told we would have to wait in the lobby for an hour to have our room cleaned. We waited over an hour along with the other guests who were trying to check in. We were late to the Christmas party. We were not offered an upgrade. They said because I booked through Expedia. No offer of a discount or anything. This was a splurge for me as it is a high end hotel and it was very disappointing.
laurissa
Se hospedó 1 noche en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 6 dic. 2023
Thank you for sharing this feedback, Laurissa. We're sorry to hear your stay was disappointing; this is not the level of service we aim to deliver! Our General Manager will be reaching out to discuss your concerns in more detail, and we hope you will give us a chance to make it right on another stay in the future.
6/10 Aceptable
Stephanie
3 dic. 2023
Stephanie
Se hospedó 2 noches en diciembre de 2023
Respuesta de Emily L., Reservations Manager, el 8 dic. 2023
Thank you for staying with us, Stephanie! It looks like we didn't hit the mark to give you the perfect stay, so please let us know if there is anything we can do to make your next stay perfect!
10/10 Excelente
Laurel
29 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel is lovely with friendly, helpful, responsive staff. Easy walking to restaurants, shopping and just to get some exercise.
Laurel
Se hospedó 2 noches en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 1 dic. 2023
Thank you so much for your kind words, Laurel! We're so happy that you enjoyed our convenient location and that our staff was friendly & responsive! We hope to see you again the next time your travels bring you to Eugene.
10/10 Excelente
Tina
22 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Gem in Eugene
This hotel is very conveniently located surrounded by shops and restaurants in a safe walkable area. The hotel staff were were extremely helpful and accommodating when recommending restaurants and have a free shuttle to the airport which to my surprise was a nice 4 luxury vehicle and not a shuttle bus. The hotel is also pet friendly. The fireplace in the room made my stay especially comfy.
Tina
Se hospedó 3 noches en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 28 nov. 2023
Thank you so much for a wonderful review, Tina! We're delighted that you enjoyed your stay and had time to explore the 5th Street Market area! We hope to se you again soon.
8/10 Bueno
Tamarand
20 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tamarand
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 22 nov. 2023
Thank you for your review, Tamarand! It looks like you enjoyed your stay, so we hope you come back to visit soon!
10/10 Excelente
Cyndy, Biloxi
Viaje en pareja
17 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone was very friendly and helpful and it was vert nice and comfortable place to stay. I would highly recommend them.
Cyndy
Se hospedó 2 noches en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 18 nov. 2023
Thank you for your review, Cyndy! We are so happy you were comfortable and enjoyed your stay & appreciate that you will recommend us! We hope to see you again soon.
10/10 Excelente
jason
Viaje familiar
14 nov. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in an excellent location. The room was clean and comfortable. I would stay here again.
jason
Se hospedó 1 noche en noviembre de 2023
Respuesta de Emily L., Reservations Manager, el 15 nov. 2023
Thank you for giving us a 5/5, Jason! We're happy to hear you were comfortable and are looking forward to seeing you on your next stay!
10/10 Excelente
Florence C
3 nov. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All around pleasure
The hotel staff was extremely friendly and helpful. My room was wonderful would highly recommend this hotel….the bed was the most comfortable I have found in a hotel.
Florence C
Se hospedó 2 noches en octubre de 2023
Respuesta de Emily L., Reservations Manager, el 15 nov. 2023
Thank you for your kind words, Florence! We appreciate you recommending us to your family and friends and hope to welcome you back soon!
10/10 Excelente
Daniel
24 oct. 2023
Le gustó: Condiciones de la propiedad
Very nice and friendly place.
Daniel
Se hospedó 1 noche en octubre de 2023
Respuesta de Emily L., Reservations Manager, el 24 oct. 2023
We're happy to hear you enjoyed your stay, Daniel! Please come visit us again soon.