Lodges en Five Cays Settlement

“I did not even stay at this property. Even though listing was up on expedia, as soon as I booked, the hotel sent me a message saying it is not available. I've asked for help to cancel to get my money back, they told me to contact Expedia. Fair enough, I've contacted expedia explained the situation. Expedia said they could not contact the hotel and did not refund my money. A service I didn't even use!! Hotel didn't move a finger to help. On top of that , the daily rate presented is misleading ,...

“Todo en la isla es bastante caro, sin embargo esperarías un servicio acorde al precio.... Estuvimos 6 noches y en ningún momento fueron a realizar la limpieza del cuarto y proporcionarnos más artículos de higiene (champú, jabón, papel higiénico), aún y cuando se les pidió en más dos ocasiones. Por otro lado expedía afirma que los impuestos del 40% son por parte del hotel sin embargo en el hotel no cobran mas que el 12% de IVA... Jamás vuelvo a utilizar los servicios de expedia ”

“Took my kids to Turks and Caicos for spring break. We stayed at H2O. Nice property. It had all the amenities I needed. Kids enjoyed having 2 pools and hot tubs. ”