Hoteles en Forest Crest, San Antonio

"El bar y desayuno lento el servicio."

"Hice la reservación con tiempo y no la respetaron reservamos una habitación kingsize con vista al río y nos dieron una habitación cama matrimonial con vista a no se donde y me cobraron más de lo que decía en mi reserva como puede ser posible?"

"Na"

"Habitación Pimer día , baño no limpio luces con algun desperfecto, en general y pese a esos pequeños detalles todo perfecto"

"Un hotel muy placentero las camas muy cómodas además de limpio, el personal muy amable y el desayuno muy completo mi familia y yo descansamos muy bien además que me encantó el detalle de bienvenida, regresaría a este hotel cada vez que viaje a san Antonio ademas que está muy cerca del six flags y tiendas "

"Habitaciones limpias, comodo, centrico , personal amable"

"No respetan el “ reserva ahora paga en el hotel” me quisieron cobrar antes de la llegada, me hablaron después para querer hacer el cobro o si no se cancelaría porque estaban “ muy ocupados” lo cual no tiene sentido si reservas una habitación con tiempo de anticipación. Si no van a respetar eso, no pongan esa opción en este hotel, primera vez en años y tantos viajes que tengo este problema "

"The room was horrible, it wasnt like the photos, bed horrible, it was like sleep on a rock, the things for the shampoo and soap just They came unstuck; they were only held on with double-sided tape."

"I had a disappointing experience during check-in. When I arrived at the hotel, I had two reservations under my name, but Bella, the employee who assisted me, was very unprofessional from the beginning. She looked at me in an unfriendly way and insisted that I only had one reservation, which was not true. This created an uncomfortable situation for me and my family. We had traveled from Houston and arrived late, and because of this confusion we had to wait almost an hour, close to midnight. During that time, another staff member called one of my relatives instead of contacting me directly, even though both reservations were under my name and the only way to pay for the rooms was with my card, which was already saved in the system. Eventually they realized that both rooms were indeed under my name, just as I had explained from the beginning. While we were waiting for them to resolve the issue, Bella and her coworker were laughing, which made the situation even more uncomfortable. I believe the hotel needs more professional and better-trained front desk staff, because situations like this should be handled with respect and professionalism. On the positive side, the hotel itself was clean and very comfortable."