Alberca al aire libre, sombrillas en la alberca y camastros

Opiniones de Chateau Mar Golf Resort, Trademark Collection by Wyndham

4 out of 5

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 138 de 329 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 68 de 329 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 53 de 329 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 329 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 41 de 329 opiniones" "

8.2/10

Limpieza

7.8/10

Servicio y personal

7.4/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Rigoberto

Viaje en pareja, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo excelente
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback!

8/10 Bueno

Allan, San Ramon

Viaje en pareja
Le gustó: Servicio y personal y servicios
Es un hotel clásico de los de antaño muy bien ubicado por lo demás
Se hospedó 2 noches en abril de 2024
Respuesta de Daynia, el 16 abr. 2024
Hi Allan, we are glad to hear that you enjoyed your overall stay with us, please feel free to let us know how we can improve in any aspect so that we are able to provide you with a great experience in the future.

10/10 Excelente

HECTOR FRANCISCO

Se hospedó 1 noche en octubre de 2023
Respuesta de Cyann T., el 23 oct. 2023
Thank you for taking a moment to share your experience here at Chateau Mar. We are so pleased to hear you found our service to your liking. We look forward to welcoming you back again soon.

10/10 Excelente

Yamilette, Rochester

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo perfecto
Se hospedó 4 noches en agosto de 2023
Respuesta de Cyann T. , el 29 ago. 2023
Thank you for taking a moment to share your experience here at Chateau Mar! We are so pleased to hear you found everything to your liking. We look forward to welcoming you back again soon!

8/10 Bueno

PATRICIA

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

8/10 Bueno

PATRICIA

Se hospedó 1 noche en agosto de 2022

8/10 Bueno

Betty

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
No le gustó: Limpieza
Se hospedó 3 noches en julio de 2022

10/10 Excelente

Francisco Javier

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Buena
Se hospedó 2 noches en julio de 2022

2/10 Terrible

Viviana

Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Viviana

Se hospedó 1 noche en mayo de 2022

8/10 Bueno

LUCIRENE

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien lo único es que pides toallas y solo son 2 para 4 personas y 3 días de estadía !!!!
Se hospedó 2 noches en febrero de 2022
Respuesta de Guest Service Team, el 16 feb. 2022
Gracias por elegir quedarse con nosotros. Estamos encantados de saber que nuestra excelente ubicación fue ideal para usted y que disfrutó de la hermosa apariencia que ofrece nuestra propiedad. Sin embargo, lamentamos no cumplir con algunas de sus expectativas y lamentamos su decepción.

10/10 Excelente

Alejandro, San Jose

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
El desayuno es menos que tipo continental, no todos los días limpiaron la habitación
Se hospedó 3 noches en enero de 2022
Respuesta de Guest Service Team, el 3 feb. 2022
Hola Alejandro Gracias por quedarse con nosotros y tomarse el tiempo para dejar una evaluación. Estamos comprometidos a brindar un servicio ejemplar cuando se trata de ayudar a nuestros huéspedes, y parece que estos altos estándares se pasaron por alto. Tus comentarios son valiosos para nosotros ya que nos ayudan a mejorar. Nos gustaría tener otra oportunidad de brindarle la auténtica hospitalidad por la que somos conocidos.

10/10 Excelente

Alejandro, San Jose

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
El personal un poco descortés, el desayuno es menos que tipo continental y la refrigeradora de mi habitación nunca funciono
Se hospedó 4 noches en enero de 2022
Respuesta de Guest Service Team, el 3 feb. 2022
Hola Alejandro Gracias por quedarse con nosotros y tomarse el tiempo para dejar una evaluación. Estamos comprometidos a brindar un servicio ejemplar cuando se trata de ayudar a nuestros huéspedes, y parece que estos altos estándares se pasaron por alto. Tus comentarios son valiosos para nosotros ya que nos ayudan a mejorar. Nos gustaría tener otra oportunidad de brindarle la auténtica hospitalidad por la que somos conocidos.

8/10 Bueno

Elizabeth

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved everything! The bed was extremely comfortable. The only thing I did not like was a chemical smell in hallway and a little smell n room. Cleaning stuff maybe? Would absolutely stay again.
Se hospedó 6 noches en abril de 2024

10/10 Excelente

Shanetra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Guest Services, el 26 abr. 2024
Thank you for your feedback!

6/10 Aceptable

Kim

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel’s decor is totally retro harking back to old Hollywood days. The hotel was clean so no complaints there. The rooms are very sparsely furnished and have laminate floors so everything echos in the room, and the rooms around you. The balcony was fun to hang out on and the view was great. It’s conveniently located in Sunrise. I’m kinda over the parking fees at Florida hotels when there is clearly plenty of parking. Just raise the room rate a little and stop nickel and diming people to park.
Se hospedó 1 noche en abril de 2024
Respuesta de Guest Services, el 26 abr. 2024
Thank you for your feedback.

10/10 Excelente

Raymond

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We liked the quiet location and the staff was very good
Se hospedó 3 noches en abril de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback! We take pride in our staff with their exceptional services.

2/10 Terrible

TROI

Viaje familiar con niños
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Property was a complete disappointment, we decided to spend 2 nights there for an anniversary night, for 200dollars a night plus added expenses just for booking we expected a nice stay, instead we suffered through a horrible ghetto experience, upon arrival the building is done up, murals and pics of old time “celebs” and the staff is wearing bright Hawaiian shirts, but a closer look at the walls and infrastructure tells you this place is ancient and it’s lipstick on. A pig, the conscience snack areas are empty! Except for a warm red bill sitting on the shelf, the rooms aren’t swept and the floor is black with dirt, my wife and I had to use a towel to soap and clean the floors, they told us they have NO small rags to wash with only large towels… the one Resturant they have is trash and lacks variety the place was an overral disaster needs to be taken off the site and shut down, I want my money back.
Se hospedó 2 noches en abril de 2024
Respuesta de Daynia, el 16 abr. 2024
Hello Troi, we are very disappointed to hear about the problems experienced during your recent stay with us. We take all guest reviews seriously and will be working to ensure this will not be a reoccurring issue. We would like to apologize and hope to have the opportunity to make it up to you in the future.

8/10 Bueno

Lamar

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Daniel

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Switched rooms twice due to bedsheets not being washed / replaced after checking in, in the middle of the night. You could see blood stains, hair and dirt in the feet area of both beds in the room. The towels had stains too. Once we switched rooms, the seers were gross again so we had new sheets brought to our room and had to replace them ourselves. The hallway smells unfresh, we heard dogs barking from other rooms and kids crying all night next to our room. One of the worst hotel experiences.
Se hospedó 2 noches en abril de 2024
Respuesta de Daynia, el 8 abr. 2024
Hi Daniel, thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are disappointed to hear about your experience with us and we will be working to improve on the overall cleanliness of each room in the hotel.I hope that I can convince you to change your mind about another visit to our property. It would be such a pleasure to personally welcome you back to our new and improved hotel!

2/10 Terrible

joe, toronto

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Dated, tired, noisy halls, terrible decor
Se hospedó 4 noches en marzo de 2024
Respuesta de Daynia, el 8 abr. 2024
Hello Joe, we are sorry to hear about the problems that you experienced during your recent stay with us. We take all guest reviews, negative or positive, very seriously and will be working with the team to insure that this will not be a reoccurring issue

6/10 Aceptable

Alexa

Viaje en grupo
No le gustó: Condiciones de la propiedad
The property does not look as great as advertised in the photos. It is often overpacked and makes enjoying the props they do have up difficult. Was also informed at check in they overbooked.
Se hospedó 2 noches en marzo de 2024
Respuesta de Daynia, el 8 abr. 2024
Hi Alexa, we are sorry to hear about the problems you had during checkout and also throughout your stay. We take all guest review seriously and will work to make sure we are able to accommodate every guest and provide them with a wonderful overall experience.

10/10 Excelente

Sasha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daynia, el 25 mar. 2024
Hi Sasha, we are glad to hear that you enjoyed your stay with us.

10/10 Excelente

Jonathan

Viaje de negocios, Viaje con mascota, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Very safe and beautiful park in the front
Se hospedó 1 noche en marzo de 2024
Respuesta de daynia, el 25 mar. 2024
Hi Johnathan, we are glad to hear that you enjoyed your stay with us.

8/10 Bueno

Elijah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
nice renovated property
Se hospedó 1 noche en marzo de 2024
Respuesta de Daynia, el 20 mar. 2024
Hello Elijah, we ae glad to hear that you enjoyed your recent stay with us,please let us know where we can improve and we hope to see you again.

10/10 Excelente

Ally

Se hospedó 1 noche en marzo de 2024
Respuesta de Daynia, el 8 abr. 2024
Hi Ally, we are glad to hear that you enjoyed your overall experience with us, we hope to see you again.

10/10 Excelente

ANDRE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Tout est parfait
Se hospedó 1 noche en marzo de 2024
Respuesta de Daynia, el 20 mar. 2024
Hello Andre, we ae glad to hear that you enjoyed your recent stay with us, we hope to see you again.

10/10 Excelente

Adam

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really great place. Loved the retro feel, including the record player in the room. Amazingly friendly staff. Clean and safe. Not much more $ than the motels around but a world of difference in accommodations. Wish we had more time there!
Se hospedó 1 noche en marzo de 2024
Respuesta de daynia, el 19 mar. 2024
Hey Adam, we are glad to hear that you enjoyed your stay. Please come back and visit us again.

6/10 Aceptable

Heather

Loved the 2 young girls working at the lobby salad place, very sweet and friendly.
Se hospedó 2 noches en marzo de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback!

4/10 Malo

Jill

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
We stayed on a Sunday night that had very few people in the hotel. However the hotel is so noisy due to no carpets and paper thin walls. The sliding doors to the balcony also seemed very insecure and unsafe. The photos make it look magnificent but in reality the decor is just meh.
Se hospedó 1 noche en marzo de 2024
Respuesta de Daynia, el 16 abr. 2024
Hello Yeanithy, we are very disappointed to hear about the problems experienced during your recent stay with us. We take all guest reviews seriously and will be working to ensure this will not be a reoccurring issue. We would like to apologize and hope to have the opportunity to make it up to you in the future.

4/10 Malo

Mario, Gainesville

Viaje en pareja
No le gustó: Limpieza y condiciones de la propiedad
Understaffed at front desk. Old hotel! 2 out of 3 elevators out. No ice on floor. Door lock doesn’t work. It should be $100/night, not $200.
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback.. We apologize for your unpleasant experience at our hotel. We will address all issues you have stated so that every guest has a better stay with us.

8/10 Bueno

Michel

Le gustó: Limpieza y servicio y personal
Only One elevator
Se hospedó 1 noche en marzo de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback. Unfortunately at the time our two elevators were down, currently both elevators are up the running.

10/10 Excelente

Vincent

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A great place to stay !! Everyone is friendly and the theme of the Hotel always makes us happy
Se hospedó 2 noches en febrero de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your positive feedback! We are glad to know your stay with us was an experience to remember!

8/10 Bueno

Veronica

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
They have to invest in air freshener or any fragrance for the lobby. There’s a small quick dining restaurant at the lobby area, and the whole place smells like fried food. Also it’s supposed to be an smoke free environment, but the elevator and hallways smells strong like cigarettes and other smoking stuff 🌱
Se hospedó 5 noches en febrero de 2024

6/10 Aceptable

Hasan, HUDSON

Se hospedó 6 noches en febrero de 2024
Respuesta de Guest Services, el 28 abr. 2024
Thank you for your feedback!

6/10 Aceptable

pierre

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Pool was not heated and un kept. Patio area and bar was really nice. No coffee for guest even if it says Starbucks served here.elevator very slow one not working and sharing with staff and garbage and dirty linen.
Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Eric

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Restaurant closed early, needed to order in. Otherwise nice theme and clean hotel.
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Sheonna, Conyers

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice and comfortable!! We enjoyed our stay and will come back!
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Annie

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Daynia, el 20 mar. 2024
Hello Annie, we ae glad to hear that you enjoyed your recent stay with us, we hope to see you again.

10/10 Excelente

Felicia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place to stay they have things to do nice place
Se hospedó 2 noches en febrero de 2024
Respuesta de Daynia, el 27 feb. 2024
Hello Fellcia, glad to hear that you enjoyed your stay with us, we hope to see you again!

10/10 Excelente

Vincent

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything about this place ! A must stay for anyone
Se hospedó 1 noche en febrero de 2024
Respuesta de Daynia, el 27 feb. 2024
Hello Vincent, we are glad to hear that you enjoyed your stay, we hope to see you again!

6/10 Aceptable

JUAN

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The rooms look nothing like on the pictures. The area around the hotel does not look safe during night. Lobby was noisy and full of people. Hotel looked without care.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jennifer, Woburn

Se hospedó 2 noches en febrero de 2024
Respuesta de Daynia, el 25 mar. 2024
Hi Jennifer, we are glad to hear that you enjoyed your stay with us.

4/10 Malo

Cliff

Se hospedó 2 noches en febrero de 2024

8/10 Bueno

Patrice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
More entertainment
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

mushky

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Daynia, el 27 feb. 2024
Hello Mushky, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 Excelente

Julie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fun and welcoming lobby with games to play and great pool bar.
Se hospedó 3 noches en febrero de 2024
Respuesta de Daynia, el 27 feb. 2024
Hello Julie, we are glad to hear that you enjoyed your stay, we hope to see you again!

10/10 Excelente

Aseel

Se hospedó 1 noche en febrero de 2024
Respuesta de Daynia, el 20 mar. 2024
Hello Aseel, we are glad to hear that you enjoyed your stay. We would love for you to come back again.

10/10 Excelente

Mercedes

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was central to most eatery
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Monique

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel was NOT what I was expecting. It is very eclectic with all the old TV's, record players, etc. But it is kept clean. The chef at the pool and the pool bar is awesome. I am not a fn of the cleaning staff entering my room and they do not have signs to hang on the door to say do not disturb. Also, twice the cleaning lady took out my used towels and didnt replace them and I had to stop at the front desk to ask for more. Thwy have a pool table in the lobby, oversized connect four game, a hammock and chaise lounge chairs outside. On weekends they have SEVERAL events so it is always lots of people walking around the hotel and the elevators are NOT key card activated. A couple blocks from the party is a very sketchy neighborhood and I do not recommend stopping at that 7-11 or getting anything in that plaza. Drive a few miles North or South if you need gas, snacks etc. Every staff person was extremely friendly. Overall our stay was good.
Se hospedó 4 noches en enero de 2024
Respuesta de Daynia, el 27 feb. 2024
Hello Monique, we are glad to hear that you enjoyed your stay, we hope to see you again!