2/10
Unfortunately we did not have the opportunity to stay in this rental property the days we selected. There were so many things were wrong with vacation rental upon arriving. Upon our arrival the was minimal lighting walking towards the unit . We had to use the flash light on our phone. When we walked up on the unit the door was wide open. We had to search the unit to make sure no one was in the unit. We reached to the host about the door being open, we were told to manipulate the lock by the host/management and the lock did not work. The unit was roach invested. The bathroom was dirty and there were roaches on the towels. The tub faucet did not turn completely off. In our contract we suppose to have a parking space but someone parked in our space and the only other park was on the street which was residential parking. If we would’ve parked we would’ve gotten towed. We reached out to the host/management and we called multiple times. There was no response until we reached out to VRBO the next morning to discuss all of the things that were wrong with the unit and we did not feel safe because the broken lock, along with the unit being roach infested. We left the property immediately and stayed at a near by hotel, which we had to sit in the lobby until the morning time to get a room. Keep in mind that we had an infant traveling with us, which was my grandson. We were inconvenienced in so many ways. This entire experience was a nightmare.
Nicole H.
Se hospedó 2 noches en abril de 2025