Chalets en French Island

“When I arrived to check in there were no rooms available. I had messaged the VRBO owner to let him know that I would not be arriving until 11:30 pm and he said it would be fine. When i arrived the hotel was out of rooms and it was incredibly dirty. I have tried contacting the VRBO owner and he has said he will look into it. I had to pay an extreme amount to stay at another hotel on graduation weekend. ”

“This and many other hotels owned by similar owners have given the poorest customer service for online reservations. I ordered a room with a King sized bed, but was presented a room with two queens. They tried to make me pay twice even though I told them I paid through VRBO. That was an absolute fiasco. I could go on. It wasn't a nice stay. ”

“I booked this room because the photos looked decent. Boy was I wrong. I showed up and the lobby was about 40 degrees. Started the check in process and the card door things were broken. So none of the door locks worked, which also means you could just walk into any room, also that means if we left, anyone could walk into our room. It took 20 mins for them to find a room for us. We go in and they had not cleaned the bathroom, pee stains on toilet, no towels, burn holes in all the furniture. I went...

“.”

“Room was fine. Great location downtown. If the parking lot is full, you can park in the ramp next door for free. General upkeep is lacking. Light bulbs burnt out, caulk cracking, no stoppers in the drains. ”

“I was impressed by the big, nice and comfortable room at a good rate, with breakfast, pool and other amenities. With an elevator it would be perfect. A nice discovery and a brand to repeat with.”

“There’s no hot breakfast available ”

“Good ”

“Room ckean, fruendly staff, breakfast was goid. Great location”

“Hermoso Hotel”

“Nice, clean, good breakfast ”

“Very comfortable bed in the room was spotless! We used the fitness center and that was also very nice and clean.”