Let me start by saying this is a beautiful home except the driveway was atrocious if you had a Low vehicle, but dealing with the VACASA is an absolute disaster
We arrived Thursday evening to attend my daughters graduation locally so we would it have to drive from southern NH And Mass.
We started washing dishes and all of us started smelling a terrible rotten egg smell. It was the hot water. We tried the showers and it’s even worse. We called Vacasa right away. They apologized and supposedly contacted the local team. Someone texted us from them and they said to run the shower on hot for 5 minutes and it will go away. They must have been aware so they just wanted to get the place rented. The steam and the smell filled the house. Half of our guests left instead of staying. We could not brush our teeth, shower, wash hands, dishes. We threw the ice away, got bottled water.
Following morning the water was just as bad. My wife and daughters drove all the way home
The southern Nh to shower. 1.2 hours away. I was asked to stay so someone could come over. Guess what, nobody showed or even called. . Wasted the whole day while everyone else was out doing lake things.
They said someone local called me. I have all my phone records and that was a complete lie. They never called.
I will never book another home if Vacasa has anything to do with it.