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“Very clean”

“Unfortunately, due to a problem in the reservations system, our reservation appeared as cancelled and the hotel was fully booked. Hotel owners did everything possible to find a similar accomodation. They were a model of kindness and professionality and gave us an accomodation more expensive and they paid the difference of price. I regret we could not stay at the hotel, but, no doubt, this wil be our choice hotel if we return to Katoomba and we will recommend it to all our friends and colleagues.”

“Though my stay was really short, my check in was great with a great reception and the customer service at the front desk was great as well.”

“The property suited all our needs”

“Loved it all”

“I stay here every few weeks for work and it’s gets better each time. The staff, especially Deepak at the front desk, are incredible. The hotel is spotless and the facilities and dining options are always fabulous. Highly recommend! ”

“Beautiful hotel. We enjoyed the Christmas in July decorations. Excellent location, short walk to Echo Point and Scenic World. The only minor negative is that there’s no coffeemaker in the room, just packets of instant coffee. ”

“Location and price was great for our purpose. Easy to walk to the train station and athletics centre. The rooms are small but that was fine for 1 night. The only issue we had was an unpleasant smell in the room possibly from drains?”