Rating Details:
The property manager was very helpful.
The vacation rental was very clean.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We love the unit which has a perfect view and location. The cleaning service did a great job for the turnaround cleaning. Bathrooms, kitchen and floors were all very clean... even our light-colored socks stayed clean.We did have a few maintenance issues on our three week stay, but the management company, Island Time, was very responsive and resolved them quickly.We do have a few suggestions:The unit needs a periodical maintenance program where everything is reviewed, tested, and corrected if needed. During our stay, the toilets in all 3 bathrooms needed repair. Multiple lightbulbs needed to be replaced. The vents/ductwork are black with dirt buildup. The smoke detectors had the original batteries and the alarm went off at 1 am, which required us to change them by standing on a bar stool in the middle of the night. These are all things that should be addressed on a periodic basis. Another issue is the main bedroom mattress and the pillows throughout need to be replaced. The main bedroom mattress is severely sagging and the pillows are very cheap and uncomfortable (sore backs and necks). Heads up, the living room windowsills’ paint is bubbling, indication of a possible water issue. Sounds like a lot of cons but easily addressed as this unit, location, views, property management, and cleaning crew are great!! 510 Mainsail just needs a little deep TLC. Thanks