6/10 Aceptable
Ernest A.
28 dic. 2024
Le gustó: Limpieza
Rough start, underwhelming stay
Rough start - We were provided the wrong check-in information, so after driving over 4 hours for our vacation, and not being able to get it, the frustration began. This was amplified ten-fold when were unable to reach the host. We called approximately 15 times, sent multiple text messages, and reached no one. We contacted VRBO customer support, who also tried to reach the host, to no avail. Because we were stranded, VRBO apologized for the ordeal, and started the process of trying to find us a nearby hotel. This whole process was horrible. So after being locked out in the dark, on the telephone with VRBO for over 2 hours, the host finally calls back, and provides the correct access code to get it.Underwhelming stay - The house is clearly set-up for summer use, because there were window units still in place, which made for an extremely drafty and cold stay (pre-Christmas trip). We tried turning up the heat, but ultimately bought additional blankets to combat the draft.Pros - Well appointed house, lots a practical starter items throughout, close to the beach.Cons - The check-in process (as noted prior), the draftiness during non-summertime months.Hopefully these items can be rectified, that the next tenants will have a better time than we did.
Ernest A.
Se hospedó 3 noches en diciembre de 2024