Dear Atsushi, Thank you so much for choosing to to stay with Saigon Hotel and rating us for the excellent services on Hotels.com! We much appreciate your kindness. We look forward to welcoming you again here in the near future! With kind regards,

Dear Chih Yuan, Thank you so much for choosing Saigon Hotel in your recent stay and taking time to rate us on Expedia. We much appreciate your kindness! I believe you had a wonderful time and stay during the previous trip and we are looking forward to seeing you again soon! Please keep safe and stay healthy! With best regards, Dao Nguyen General Manager

Dear LI WEI, Thanks again for rating us on the Expedia. I notice that your level of satisfaction has been dropped down a little bit. I would love to hear directly from you if there would be opportunities for us to improve and serve you much better in the coming time. With best regards, Dao Nguyen General Manager

Dear LI WEI, Thank you so much for your rating of our Saigon Hotel on Expedia. We are looking forward to seeing you again very soon in the near future! Please keep safe and stay healthy! With best regards, Dao Nguyen General Manager

Dear valued Guest, Thank you for sharing your positive rating of our hotel. Excellent feedback from our guests is what drives our motivation for keeping the service improved. I hope you will consider staying with us again. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for staying with us at Saigon Hotel and sending your rating. We appreciate it! Looking forward to welcoming you here again in the near future. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for sharing your feedback. I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the music in the guest room’s corridor at night time. Your comments have helped us improve our guest experience and we have adjusted the timing to better suit all guests. We hope you will consider staying with us again. Please do let us know to arrange a quieter room for you upon your checking-in on next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you had a satisfied experience from your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel and taking time to rate us. It's our great pleasure to learn that you have had quite good experience in your recent stay. However, I’d appreciate if you can give us more details on your stay as it will definitely help us look exactly at what's working well and where could be done better to assure your next visit the most comfortable one. We do look forward to welcoming you back in the near future! With Best regards, Dao Nguyen General Manager

Dear Taro, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you enjoyed all aspects of the facilities and services we provided in your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear RYOTA, Thank you so much for choosing Saigon Hotel. We are pleased to learn that you fully satisfied with your stay with us recently! We look forward to seeing you soon in your next visit. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you so much for choosing Saigon Hotel and taking time to write your feedback. I am very sorry that you didn't really satisfy with the room. I wish we had known your opinion while you had been staying with us so that we could have done a better arrangement to ensure your stay the most comfortable one. I hope this didn’t affect your impression of the hotel and I look forward you your return soon. Best Regards, Dao Nguyen General Manager

Dear valued guest, Thank you for choosing Saigon Hotel for your recent stay and taking time to rate us. We appreciate it very much! We hope to see you again on your next visit to Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for staying with Saigon Hotel and taking time to rate us with the highest score. We appreciate it very much! We hope to welcome you again on your next visit in Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear Mrs. Carrier Wade Lynn, Thank you for staying with our Saigon Hotel and taking time to write your feedback. We much appreciate that! I would like to convey our sincere gratitude for your words of appreciation on our hotel service and staff which encourage us to work even harder to consistently delight our guests. I sincerely regret that we didn’t fully met your expectation during your stay. However, please be rest assured that your comment will be properly addressed by the Management Team to better satisfy our valued in-house guests in the future. I hope we can welcome you to the hotel once again. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you for choosing Saigon Hotel on your recent stay and rating us. We appreciate it very much! We hope to welcome you again on your next visit in Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear Re, Thank you so much for your review. We would love to share with you that we have recently upgraded the breakfast buffet for guest rooms aiming to provide guests a full energy breakfast for them to successfully start their days. As you have rightly mentioned, the “Pho” (Vietnamese beef noodle) and pudding are the most favorite specialty here and it’s also my favorite too. We love to create local authentic experiences for our guests so that they will have a memorable stay. We also trust that you have great experiences with other aspects of the hotel service during your stay. We hope to welcome you back in very soon future. With Best regards, Dao Nguyen General Manager

Dear Valued Guest, Thank you so much for your feedback. I was concerned to learn of the service shortfall experienced, in particular the unexpected and unsatisfactory service from the transferred hotel. I appreciate you have brought this to my attention and I have seriously discussed within our management team. I am confident that this unexpected issue you experienced will be addressed and also rectified for the future so that it will not happen to any other guests. Once again, I do apologize for the inconvenience happened to you on your recent visit and we do hope you will have the opportunity to return in near future. We look forward to seeing you again on your next visit to Ho Chi Minh City. With Best regards, Dao Nguyen General Manager

Dear valued guest, Thank you very much for rating us following your recent stay at the Saigon hotel. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours sincerely,

Dear valued guest, Thank you very much for your feedback relating to your recent stay at the Saigon hotel. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours sincerely,

Dear valued guest, Warmest greetings from Saigon Hotel and thank you so much for choosing us as your recent stay! We could not be happier to learn that you have found your stay with us to be relaxing and unforgettable, with the efficient and warm services provided by our team. The Saigon hotel takes pride in providing exceptional service to make our honored guests feel at home, we will treasure this recognition and continue to exceed our guests expectation. Your kind words have been sharing among our colleagues which definitely made up their day. It was our pleasure hosting you and we would be delighted to welcome you back to Saigon hotel soon again. Warmest regards,

Dear valued guest, Thank you very much for your feedback relating to your recent stay at the Saigon hotel. It was a great pleasure having you with us and we are highly appreciate your valued feedback to continually improve the standard of facilities and services offered to our guests. Please rest assure that we are taking care of each comment from our valued guest and always take action immediately without delay. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours sincerely,

Dear Mr. Jongju Ko, Thank you very much for staying with Saigon hotel and we do appreciate for your precious time and effort on sharing your feedback with us. We are trying to moderate our compared room rate to our competitors at other three star hotels in Ho Chi Minh city and providing our service quality standards that the guest deserve. Your valued feedback is highly appreciated and it will help us to continually improve the standard of facilities and services offered to our guests. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Yours faithfully,

Dear Mr. Calvin, Thank you very much for your review and feedback relating to your recent stay at the Saigon hotel. We are sorry to hear that we could not full fill your expectation concerning the parking lot. Your valued comment has been shared and discussed in details by our management team for further improvement. We are looking forward to welcoming you soon on your return. Warmest regards,

Dear K, Thank you for taking your time off to give us a review. Regarding the room experience we do apologize for the shortcomings during your stay with us. The Saigon hotel always strive to improve ourselves every day to give our honored guests the best experience and I was dismayed to hear that this was not the case for you. Please rest assured that your valued comment has been shared and discussed in details by our management team. Hopefully we may have an opportunity to welcome you back for a better experience in the nearest future. Warmest regards,