Exterior

Opiniones de Best Western Plus Sugar Land/Stafford

2.5 out of 5
Best Western Plus Sugar Land/Stafford
14444 Southwest Fwy, Sugar Land, TX

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 101 de 154 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 31 de 154 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 13 de 154 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 154 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 5 de 154 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Iliana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Carlos

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Ricardo

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Near from highway
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 13 abr. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Edith Ailed De León

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I didn't like the body soap and the shampoo
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Blanca

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Joan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 Bueno

ILIAN GABRIELA NEGRETE

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Marcus, el 27 dic. 2023
Thank you for staying with us Ilian. We appreciate the nice feedback and hope you will come back and stay again soon.

8/10 Bueno

Fabiola

Viaje de negocios
Le gustó: Servicio y personal
En general bien
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sophia CSR, el 17 dic. 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

6/10 Aceptable

Jaime

Viaje familiar
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sophia CSR, el 17 dic. 2023
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.

10/10 Excelente

Natisha

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lot of cameras, which made it feel safe. Free breakfast is always a bonus!
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

8/10 Bueno

Soiree

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff here was so accommodating, we really enjoyed our stay here. It was also very clean and quiet
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

8/10 Bueno

Ukamaka

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nothing. I book for king large suit, getting there I was give king small suit
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 Bueno

Nolan, Tacoma

Le gustó: Limpieza y condiciones de la propiedad
I didn’t like the 35$ check in early fee for literally being there an hour Ana half early …
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Jacobo

Viaje de negocios, Viaje familiar
Le gustó: Servicios
Is a good experience te personal is so good and the installation are in excellent condition
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 23 may. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Artem, Searcy

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Rooms after renovation, small but quite cozy, breakfasts are normal, the only disadvantage is a loud air conditioner perhaps it is us got such a room, we did not change it because of this. In general, a great hotel for the money.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Samantha

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best place to stay for affordable price. Have been here several times and it’s always so quiet and seems like no one else is here . Front desk is always nice and their breakfast is great Every time.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Laurence

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice clean bed to rest in.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Zafer

Viaje familiar
Le gustó: Limpieza y servicio y personal
The hotel is old and looks to have been renovated. But I was not pleased with the fact that the bathroom was curtained and the air conditioner was noisy. Cleanliness was not bad.
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that the cleanliness was satisfactory during your stay. However, we apologize for any inconvenience caused by the bathroom being curtained and the noisy air conditioner. Your comments are valuable to us, and we will take them into consideration as we continue to improve our facilities and amenities. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. We appreciate your understanding.

10/10 Excelente

jialai

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Best
Se hospedó 2 noches en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Thank you for your 5-star ratings. We are feeling blessed to have you as our guest. It's our passion to provide our customers with exceptional refuge and service. See you soon!

10/10 Excelente

Cathan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed my stay!
Se hospedó 1 noche en mayo de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Alexis

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean & enjoyed, close to financial center
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,We're delighted to hear that you found our hotel very clean and enjoyed your stay. Being close to the financial center is definitely a plus! If there's anything else we can assist you with or if you have any suggestions for improvement, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!

10/10 Excelente

Dolores

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was great only issue was the phone chargers did not work
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,We're thrilled to hear that you had a great experience during your stay! We apologize for the inconvenience with the phone chargers not working. Your feedback is valuable to us, and we'll ensure that this issue is addressed promptly. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We hope to have the opportunity to welcome you back in the future!

4/10 Malo

Eunice

No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.

10/10 Excelente

Nikki

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is very clean, staff is friendly and helpful. Usually hotel breakfasts are not that great, but this hotel provided a very good breakfast. Will definitely book again!
Se hospedó 3 noches en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

4/10 Malo

Chris

Viaje en pareja, Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios y condiciones de la propiedad
The water pressure in the shower , was to low .. terrible... omg .. hated it
Se hospedó 2 noches en abril de 2024
Respuesta de Front Desk, el 27 abr. 2024
Dear Chris,Thank you for completing a review regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

10/10 Excelente

Khaled

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Scott

Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Igor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Ahmed

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
New clean hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 abr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Darrin

Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 17 may. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Will be going back for sure.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 13 abr. 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excelente

Dania

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Loved my stay here with my husband and baby, great breakfast
Se hospedó 2 noches en abril de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!

10/10 Excelente

Bernadette

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Location perfect - near shopping areas, restaurants, hospital, etc. and freeway access.
Se hospedó 1 noche en abril de 2024
Respuesta de Sophia CSR, el 8 abr. 2024
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.

10/10 Excelente

Sandra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and the bed was very comfortable. I enjoyed the hot breakfast and the staff was friendly and welcoming.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 1 abr. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Teri D

Le gustó: Condiciones de la propiedad
No
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 30 mar. 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Bueno

Norma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 30 mar. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Janae', Richmond

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We went for spring break breakfast was great. Staff was friendly and professional. Enjoyed our 2 night stay.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Tiger-Kim

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very quiet and peaceful
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Leizel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
close to seafood city supermarket!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good Value
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 Bueno

Caleb

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Overall great stay, only downside was the fact that the bathroom did not have a fan. Which was a downside but did not ruin my stay. Staff were friendly and helpful.
Se hospedó 7 noches en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 Excelente

Cecilia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly and helpful staff
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,We are happy to see this 5- star rating and positive review. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excelente

Amy

Viaje de negocios, Viaje familiar
Le gustó: Servicios
What a great hotel!! ⭐️⭐️⭐️⭐️⭐️ Supee clean and bed is so comfy. Highly recommend!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sophia CSR, el 28 mar. 2024
Dear Guest,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us and always welcome our guest's ideas and suggestions. We would love to host you again.

8/10 Bueno

Thanh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 Terrible

amanda

Se hospedó 20 noches en febrero de 2024
Respuesta de Staff, el 28 mar. 2024
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excelente

Abdullah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 Excelente

Sahithi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, accessible and clean!
Se hospedó 2 noches en febrero de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 Excelente

Daydron

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 Aceptable

Saleem

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Sophia CSR, el 11 mar. 2024
Dear Guest,We appreciate your business and your time for rating your stay. If you wish, you can share your experience in detail and let us know about the pros and cons. We welcome our guest's feedback, both positive and negative, to improve our services.