2/10 Terrible
Craig H.
29 nov. 2025
No le gustó: Limpieza
This was by far the worst VRBO experience our family has ever had. We booked this property for three nights for Thanksgiving, and we didn’t even make it 24 hours before leaving and finding a new place.From the moment we arrived, things were a disaster. The door was so difficult to open. Once inside, we discovered there was no hot water due to a completely broken water heater. With two babies, this was unacceptable — and no one could tell us when (or if) it would be fixed.The cleanliness was absolutely horrifying. We found bloody, crusty sheets, sheets with holes in them, a chair with boogers on it, a broken screen window, and a microwave handle literally hanging off. The upstairs bathtub took FOUR hours to drain, and even worse, there was mold coming out of the tub faucet. The entire house smelled dirty, and when the heat turned on, there was a burnt-hair smell that was extremely concerning.Nothing about the home matched the VRBO listing photos — incredibly misleading. Towels were stained and should’ve been replaced months ago. Pillows smelled awful. The whole place felt neglected and unsanitary.We never spoke with the actual host; instead we got someone we believe was the manager. He sent a plumber, but we received zero communication about the water heater or any solutions. With no hot water, unsafe conditions, and two babies unable to bathe, we had no choice but to book a new place.Save yourself the headache, stress, and money. This should not be listed to rent!
Craig H.
Se hospedó 3 noches en noviembre de 2025
