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Best Western Gatehouse Hotel

Propiedad de 3.0 estrellas

Elige las fechas para ver precios

Opiniones

8.2 de 10,
Muy buena

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Restaurante
  • Desayuno disponible
  • Bar
  • Lavandería
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Información de la propiedad

Best Western Gatehouse Hotel

  • Casa de huéspedes en Whitton
  • Best Western Gatehouse Hotel te espera con servicios de alta calidad, como jardín, lavandería y bar. Hay wifi gratis en las habitaciones y restaurante disponibles.
  • También te encantarán estos servicios:
    • Estacionamiento gratis
    • Desayuno (con cargo), resguardo de equipaje y caja de seguridad en la recepción
    • No se permite fumar en la propiedad y elevador
  • Características de la habitación
  • Todas las habitaciones de Best Western Gatehouse Hotel cuentan con comodidades que incluyen wifi gratis y servicio a la habitación.
  • Otros servicios que también encontrarás incluyen:
    • Baños con tinas con regadera y amenidades de baño gratuitas
    • Televisiones de pantalla plana con canales por cable
    • Servicio de limpieza diario y escritorios

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  • Acepta mascotas
  • Estacionamiento incluido
  • Wifi gratuito
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Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in 23:00

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

La recepción está abierta todos los días, de 07:00 a 23:00.

La recepción tiene un horario limitado.

No es posible hacer el check-in fuera del horario indicado en esta propiedad.

La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Servicio de recepción (horario limitado)

Mascotas

No se aceptan mascotas, solo animales de servicio (sin cargos)

Niños y camas adicionales

Los niños son bienvenidos.

No hay camas extra disponibles.

No hay cunas disponibles.

Formas de pago

Información importante

Opciones extra

  • Desayuno para llevar: GBP 9.95 por adulto y GBP 9.95 por niño (precios aproximados)

La lista anterior puede estar incompleta. Además, es posible que los cargos y depósitos no incluyan los impuestos y estén sujetos a cambios.

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito. No se acepta efectivo

Preguntas frecuentes

¿Best Western Gatehouse Hotel acepta mascotas?

No, la propiedad solo acepta animales de servicio.

¿Cuánto cuesta el estacionamiento en Best Western Gatehouse Hotel?

El estacionamiento es gratuito en esta propiedad.

¿A qué hora es el check-in en Best Western Gatehouse Hotel?

Inicio de check-in: 14:00. Fin de check-in: 23:00. No es posible hacer el check-in después de la hora establecida.

¿A qué hora es el check-out en Best Western Gatehouse Hotel?

El check-out es a las 11:00.

¿Dónde se encuentra Best Western Gatehouse Hotel?

Esta casa de huéspedes se encuentra en Whitton, a 5 km de Namco Funscape, Teatro Sir John Mills y Teatro New Wolsey Theatre. Museo de Ipswich y Iglesia St Mary at the Elms también se encuentran a 5 km (3 mi).

Opiniones

Opiniones de

8.2

Muy bueno

8.8

Limpieza

7.6

Ubicación

8.8

Servicio y personal

7.8

Condiciones de la propiedad
Puntuación de 10, es decir, Excelente. Basada en 32 de 86 opiniones
Puntuación de 8, es decir, Bueno. Basada en 37 de 86 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 9 de 86 opiniones
Puntuación de 4, es decir, Malo. Basada en 2 de 86 opiniones
Puntuación de 2, es decir, Terrible. Basada en 6 de 86 opiniones

Opiniones

Opinión verificada

8/10 Buena

keith

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

Staff have the winning way

Outstanding staff, amazing service. Building a little tired, needs some love but the welcome and feeling we had on arrival and during the stay made it really great.
Se hospedó 1 noche en marzo de 2020
Opinión verificada

6/10 Aceptable

donna

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones

Okish!

I thought that the manager was really welcome when i arrived. I purchased the family room and stayed for 3 nights. On the second day i arrived back to my room being left wide open (i am not clear if this was from the cleaner or if someone had been in my room). When I raised this with reception, she commented how she would make a note of this and did not seem to appreciate how his may have impacted on me. I was in a annex or separate building (as it was a family room) and there was 1 room above me. The problem with this was that every time the person in the room above me moved, i heard him. This impacted on my quality of sleep. Other than the afformentioned, i found the accomodation clean.
Se hospedó 3 noches en marzo de 2020
Opinión verificada

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very fiendly and welcoming
Se hospedó 1 noche en febrero de 2020
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Comfortable stay

Very friendly staff, food was good and beds comfortable
Se hospedó 1 noche en enero de 2020
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
A perfectly adequate overnight stop. Staff were friendly and helpful, eg immediately offered a different twin room for adult sons when we said first one smelled of cigarettes and damp. Swapped room was much nicer. Both double and twin rooms were completely clean and cosy in December once radiators were switched on. Easy to find and parking on site was useful.
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza

Funnily enough i will stay again

I did love the location the staff and all as i wanted away from the hussle and bussle but i thought it could be cleaner But i am a clean freak
Se hospedó 1 noche en diciembre de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Good base for a weekend

Easy to reach and in a relatively quiet location. Ample parking. Service very good, and the hotel is clean and cared for. But my room was uncomfortably warm and the window didn't open far enough to cool it down, and I thought the bed was overly soft.
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

2/10 Terrible

Martyna

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Terrible

Arrived and wasn’t even able to get into the property, therefore couldn’t even stay the night. The hotel then wouldn’t even offer a refund despite not staying there. I had to spend another £70 to get a hotel elsewhere.
Se hospedó 1 noche en noviembre de 2019
Opinión verificada

4/10 Mala

Andrew

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad

Don't stay here.

Had a bad start that for worse. Booked online and charged again on check in. Run down hotel. Meal not charged in the morning and staff struggled to refund their error. Phone calls chasing food bill and checked to make sure not already charged and when rang Back to pay they had already taken the funds. Arrogant call from customer services. Would not recommend at all. Badly run disorganised hotel.
Se hospedó 1 noche en junio de 2019
Opinión verificada

2/10 Terrible

anthony

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones

First Location- NO. Second Location - Definite Yes

Arrived and was placed outside the hotel in the Service area in a black wooden building. Room was not clean, bugs and chair broken. Immediately requested different room. Told none available due to Ed Sheeran concert the day before. Regardless, I booked this hotel months before and immediately paid upon arrival. Was required to stay in that room for 1 night. Then was moved the next day to another location in Claydon which was much better. Frankie, the Manager of these location, was very accommodating and immediately ensure that we were well taken care of in moving to this new location. After we moved the room was what we expected and the staff were very friendly and accommodating. Would we stay there again? Not in the first location which should never have been used for any guests. The second location would be a definite Yes. Thank you Frankie, Gill, Teresa and staff who made our stay of 2 weeks wonderful!
Se hospedó 14 noches en agosto de 2019
Opinión verificada

8/10 Buena

jason

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel good location staff lovely v helpful
Se hospedó 1 noche en agosto de 2019
Opinión verificada

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I liked that it was in a quiet location, no traffic noise, and excellent service by the staff. Disliked that the bath/ shower could be a challenge for elderly or physically unstable visitors, and no night lights for reading in bed, room lights on or off, no in-between.
Se hospedó 1 noche en junio de 2019
Opinión verificada

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Review

Fantastic little bolt hole here only6 quid in taxi to Portman road to see rodders..room for 3 was like a mini apartment..bathroom and beds spotless and staff were so accommodating..also loved the quaint little bar.. Will definitely use this establishment again **** and more from me
Se hospedó 1 noche en junio de 2019
Opinión verificada

8/10 Buena

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cannot complain,fairly basic the only thing I would say is the shower tray is very slippery even before I used soap & there was no handle to grab inside Staff always friendly & helpful
Se hospedó 2 noches en junio de 2019
Opinión verificada

10/10 Excelente

Alyson

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed a wonderful four night stay at The Gatehouse. The staff were so friendly, helpful and kind. The bed could have done with being a little longer and wider but that would be our only negative comment. Would certainly recommend this hotel and particularly the staff.
Se hospedó 4 noches en mayo de 2019
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff very nice .hotel very clean would recommend to my friends food excellent and good breakfast could not fault
Se hospedó 1 noche en mayo de 2019
Opinión verificada

10/10 Excelente

J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Well located and friendly staff. No issues at all.
Se hospedó 1 noche en enero de 2019
Opinión verificada

8/10 Buena

Marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Excellent business hotel

One of the best business hotels I have stayed in Ipswich. The staff are friendly, prices competitive, rooms well equipped and food good. I would definitely recommend this hotel.
Se hospedó 2 noches en noviembre de 2018
Opinión verificada

6/10 Aceptable

Ross

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal

Slowest Food Service in Ipswich

Hotel was well located and of a decent standard. This was let down badly by the dinner service. The team were pleasant enough however... On arrival about 5:40pm, I asked when dinner was served and was advised 7pm - 9pm. I booked a table for 7pm as I was very hungry. I arrived in the dining room and was seated at 6:55pm and given the menu's to select from. My food did not arrive at my table until 8:18pm... during which time I was not acknowledged or apologised to until the food finally arrived. There was no gesture of goodwill, no drink on the house at all... Very poor - The waitress simply said, sorry for the wait, we've been extremely busy.... I was second into the dining room?? Really let down the hotel - so much so that I didn't dare go for breakfast as I couldn't bear the thought of a delayed start to my day. Shame as the hotel had good potential.
Se hospedó 1 noche en noviembre de 2018
Opinión verificada

8/10 Buena

p

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Lovely stay.

The staff were very welcoming and the room was nice and clean and well presented. The food was lovely. Overall a really nice stay.
Se hospedó 1 noche en octubre de 2018
Opinión verificada

2/10 Terrible

David

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal

No hot water and poor service.

We stayed at Holiday In on the old Norwich Road. We got up early because we had to be in London at a specific time. There was NO hot water for a shower, and nobody at reception to help us. When we checked out, we left comments to the effect we were dissatisfied with the hot water situation, but there was no concern expressed, or offer to make it right. I will never stay at that location again. We are Holiday Inn loyalty members, and I am disappointed that we were treated so poorly. On a positive note, we stayed at London Road Holiday Inn the next week and it was great.
Se hospedó 1 noche en octubre de 2018
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Great staff

Great service and lovely comfortable night. The staff went out of their way to look after me
Se hospedó 1 noche en octubre de 2018
Opinión verificada

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We enjoyed our stay very much, the staff -Marina one of them and her sister- went out of their way to ensure our stay was phenomenal. The premises are lovely with a grand back garden perfect for a morning stroll, complete with squirrels, rabbits, and birds, including an apple or two!
Se hospedó 3 noches en octubre de 2018
Opinión verificada

10/10 Excelente

Steve

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Quite and close to Ipswich

Room extremely nice. Staff very attentive and helpful plus friendly. Food excellent This hotel deserves more stars.
Se hospedó 8 noches en septiembre de 2018
Opinión verificada

8/10 Buena

Adam

Clean hotel but VERY dated!

Had a 1 night stay here with my son as a last minute stop over on a weekend outing and used a hotels.com free night. Although generally clean the hotel is VERY dated and needs some serious investment. My room which was very near reception was very small for a double but was adequate for 1 night, my biggest complaint would be that my curtains didn’t close properly so the room had constant light from streets lights or day light. Although it claims 24 hour reception it is only manned till 11pm after then there is a porter contactable via phone which makes the building seem very isolated! Would stay here again but only if it was cheap and not for more than 1 night
Se hospedó 1 noche en septiembre de 2018