Cruceros en Isla Hook

“This was, without question, the worst 5-star hotel I have ever stayed in. I have travelled extensively across Europe, the Americas, and Asia for both work and leisure, and this experience fell far below any reasonable 5-star standard especially disappointing as it was our honeymoon. From the start, the experience was disorganised. We had emailed the hotel in advance with our arrival time, yet upon arrival we were informed we were booked on a later boat, creating immediate confusion and stress....

“The staff were helpful and friendly. The room was average as its location was not the best. The breakfast area was dirty and more staff are needed to clean tables and provide utensils plates etc. Meals were below average but the service was great. Caters for families but not for adults without children on extended stays.”

“Beautiful location very quiet, beautiful view would stay again”

“Muy buena experiencia! Cuando llegamos al aeropuerto, nos estaban esperando para llevarnos y hacer el check in. En todo momento se ocuparon de nuestro equipaje hasta que nos dejaron adelante de nuestro bungalow. La persona que manejaba el transfer, nos fue haciendo una visita guiada mientras que llegábamos al hotel. Muy buena predisposición! Las instalaciones son muy buenas, bien equipadas. Por estar alojados en el complejo, tenías acceso a los deportes de playa sin cargo. Muy buena...

“Para lo caro q es la zona no está mal pero requiere un poco de mantenimiento”

“Falla la limpieza asi como el ruido del exterior (la carretera esta enfrente). Me quejè de ello y se limitaron a decirme que sus clientes les dan un 99,9% de puntuacion. Debo ser el rarito. El resto muy bien. ”