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Opiniones de Cheeca Lodge & Spa

4 out of 5
Cheeca Lodge & Spa
81801 Overseas Highway, Mile Marker 82, Marker 82, Islamorada, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 679 de 1002 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 173 de 1002 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 80 de 1002 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 41 de 1002 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 29 de 1002 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

9.2/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Maykel

Viaje familiar con niños
Le gustó: Servicios y condiciones de la propiedad
Perfect
Se hospedó 1 noche en abril de 2024
Respuesta de bc, el 12 abr. 2024
thank you for staying with us and for proving us with such a great rating. We look forward to welcoming you back to Cheeca!The Cheeca Team!

10/10 Excelente

Carlos

Se hospedó 1 noche en febrero de 2024
Respuesta de bc, el 20 mar. 2024
Thank you for staying with us and for providing such a great rating!We look forward to welcoming you back to Cheeca!

4/10 Malo

Yohana

Se hospedó 1 noche en agosto de 2023

4/10 Malo

andres

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Jasmyn, el 18 ago. 2023
Thank you for your review. We are saddened to hear that your experience with us was less than perfect. We are looking forward to gaining another opportunity to turn this situation around for you. warm regards, Cheeca Lodge & Spa Management

10/10 Excelente

Rocio

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bonito y el personal muy amable. Volveremos en nuestras próximas vacaciones desde Arizona.
Se hospedó 1 noche en agosto de 2023
Respuesta de Jasmyn, el 18 ago. 2023
Thank you for your review and wonderful compliments! We are looking forward to seeing you again soon. warm regards, Cheeca Lodge & Spa Management

10/10 Excelente

Marjorie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bueno el hotel la atencion muy buena excelente customer service.
Se hospedó 1 noche en julio de 2023
Respuesta de Jasmyn, el 18 ago. 2023
Thank you for your review and wonderful compliments! We are looking forward to seeing you again soon. Warm regards, Cheeca Lodge & Spa Management

10/10 Excelente

Georkys

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
JUST NICE
Se hospedó 2 noches en julio de 2023
Respuesta de Jasmyn, el 18 ago. 2023
Thank you for your review and wonderful compliments! We are looking forward to seeing you again soon. warm regards, Cheeca Lodge & Spa Management

10/10 Excelente

Marjorie

Se hospedó 1 noche en julio de 2023
Respuesta de Jasmyn, el 18 ago. 2023
Thank you for your review and wonderful compliments! We are looking forward to seeing you again soon. warm regards, Cheeca Lodge & Spa Management

8/10 Bueno

Annia

Se hospedó 2 noches en julio de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de jasmyn, el 4 jul. 2023
Greetings, We are happy you had a fantastic time with us!Thanks for your trust, we are thankful for amazing guests like you.We hope to see you again soon!

8/10 Bueno

Juan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023
Respuesta de jasmyn, el 4 jul. 2023
Greetings, We are happy you had a fantastic time with us!Thanks for your trust, we are thankful for amazing guests like you.We hope to see you again soon!

2/10 Terrible

Susel

No le gustó: Limpieza y condiciones de la propiedad
Super bad
Se hospedó 1 noche en mayo de 2023
Respuesta de jasmyn , el 20 may. 2023
Greetings, Please reach out to us directly so that we may assist you with any pending issues you may have. We are sorry to hear that you did not enjoy your stay. warm regards, Jasmyn H.

10/10 Excelente

Antonio

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Una estadía impecable!
Se hospedó 2 noches en febrero de 2023
Respuesta de bc, el 21 feb. 2023
Mil gracias por su comentario!

10/10 Excelente

Sonia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo está ok
Se hospedó 1 noche en junio de 2022
Respuesta de Terry Torres, el 28 jun. 2022
Dear Sonia, Thank you for staying with us and for taking the time to provide such a great rating! We look forward to welcoming you back to Cheeca! Warm Island Wishes, Your Cheeca Team! TT

10/10 Excelente

Yoan

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Excelente para unas vacaciones en familia
Se hospedó 1 noche en abril de 2022
Respuesta de bc, el 25 abr. 2022
Mil Gracias, Regresen pronto!

10/10 Excelente

Aslheny

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Volvería
Se hospedó 1 noche en abril de 2022
Respuesta de bc, el 13 abr. 2022
Thank you for staying with us and for providing such a great rating. We look forward to welcoming you back in the future! The Cheeca Team!

10/10 Excelente

Eladio

Excrlente
Se hospedó 1 noche en marzo de 2022
Respuesta de bc, el 9 mar. 2022
Thank you for staying with and for the excellent rating. We look forward to welcoming you back to Cheeca!

10/10 Excelente

Yunisleydi

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Se hospedó 2 noches en febrero de 2022
Respuesta de BC, el 11 feb. 2022
Thank you for staying with us and for taking the time to giving us such wonderful rating.

8/10 Bueno

Yailen

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Súper el hotel tiene muchas comodidades pero en la habitación donde está la cafetera tenía cucarachas
Se hospedó 2 noches en septiembre de 2021
Respuesta de bc, el 20 sept. 2021
Thank you for staying with us and thank you for the feedback, our team is actioning the deficiency.

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2021
Respuesta de bc, el 31 ago. 2021
Thank you for staying with us and for taking the time to provide such a wonderful rating. We hope to see you soon! The Cheeca Team

10/10 Excelente

Alvaro

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2021
Respuesta de bc, el 17 jul. 2021
Thank you for your recent stay and wonderful rating, we look forward to your next visit to Cheeca!

10/10 Excelente

alberto

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Boda
Excelente servicio Personal dispuesto a resolver problemas y muy amable. Recomendable para cualquier ocasión.
Se hospedó 2 noches en diciembre de 2020
Respuesta de bc, el 5 dic. 2020
Thank you for your recent stay and wonderful comments! We look forward to you next visit to Cheeka! El equipo Cheeca!!

10/10 Excelente

YORDANKA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2020
Respuesta de bc, el 23 jul. 2020
thank you for the score, we appreciate your patronage!

8/10 Bueno

Gleidys

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2020
Respuesta de BC, el 24 jun. 2020
Thank you for your patronage! The Cheeca Team

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hermoso lugar! Es perfecto para relajarse, lastima que en algunos lugares estaban como en reparación, la parte del spa no tenía agua, las lagunas no tenían agua. Me imagino que debe ser hermoso
Se hospedó 1 noche en junio de 2020
Respuesta de BC, el 24 jun. 2020
Gracias por su visita y perdone por las reparaciones. Bill C Resort Manager

8/10 Bueno

Emily

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
Our room was beautiful - oceanfront & had a great balcony. The staff was unfortunately very hit or miss- most seemed bothered to help you & were not at all friendly or attentive. Could be a fabulous experience with better service levels, which is what is expected at a resort like Cheeca. At checkout the woman didn’t bother to ask about our stay or say thank you for joining us- just handed us our statement with no greeting… leaves a bad impression.
Se hospedó 2 noches en abril de 2024
Respuesta de bc, el 27 abr. 2024
Thank you for staying with us and for your valuable feedback. We will share with our teams and ensure that everyone understands the importance of guest appreciation. We look forward to welcoming back to Cheeca!

6/10 Aceptable

Maureen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The grounds to the property are very well kept and beautiful. Rooms could use a little updating but very clean and well kept. The main issue is that there is no entertainment day or night. No music or engagement. The recommendation received if wanting entertainment was to go outside of the property.
Se hospedó 5 noches en abril de 2024
Respuesta de bc, el 27 abr. 2024
Thank you for your comments, and our apologies for the miscommunication as we have entertainment 7 days a week at Atlantic's Edge Restaurant. We hope you come back and enjoy the atmosphere!

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Cheeca lodge is one of the best places you could stay in the Florida keys. Staff and bartenders were great
Se hospedó 1 noche en marzo de 2024
Respuesta de bc, el 27 abr. 2024
thank you for such a wonderful statement, we truly appreciated and look forward to welcoming you back to Cheeca!

10/10 Excelente

Denise, Fort Lauderdale

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We loved the beach and all of the facilities! It was so easy to park under our room with the golf course view. The property is gorgeous and well maintained. Also, Spa Island was so pretty and relaxing as well as the waterfall grotto pool and jacuzzi near our room. Loved the adult pool too! Daydrian was so pleasant and helpful at check in. Jordan at the inside bar was master of tasty cocktails and super friendly! We used the shuttle for nearby restaurants which was timely and convenient. We also walked to some nearby shopping and favorite lunch spots!
Se hospedó 2 noches en abril de 2024
Respuesta de bc, el 27 abr. 2024
Thank you for your patronage and wonderful comments, especially the acknowledgement of our staff!We look forward to welcoming you back in the very near future.

10/10 Excelente

Roger

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great property!
Se hospedó 1 noche en abril de 2024
Respuesta de bc, el 15 abr. 2024
Thank you for staying with us for providing such a great rating!We look forward to welcoming you back to Cheeca!

10/10 Excelente

Robbie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff is the best !
Se hospedó 3 noches en mayo de 2023
Respuesta de bc, el 15 abr. 2024
Thank you for staying with us and for the acknowledgement of our staff. We truly appreciated and we all look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Excelente

Gerardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de bc, el 15 abr. 2024
Thank you for staying with us and for providing such a great rating. We look forward to welcoming you back to Cheeca!

10/10 Excelente

Kirti, weston

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful well kept property. Enjoyed our stay
Se hospedó 1 noche en abril de 2024
Respuesta de bc, el 15 abr. 2024
Thank you your patronage, we look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Excelente

Catherine

Se hospedó 2 noches en abril de 2024
Respuesta de Natalie Murillo, el 29 abr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

10/10 Excelente

Tamara

Se hospedó 1 noche en abril de 2024
Respuesta de Natalie Murillo, el 29 abr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

8/10 Bueno

Carolyn

Se hospedó 1 noche en abril de 2024
Respuesta de Natalie Murillo, el 29 abr. 2024
Greetings,Thank you so much for choosing us for an exceptional stay!We look forward to welcoming you again!

10/10 Excelente

Jackie

Viaje en grupo, Viaje familiar
Property had all the amenities needed. Kids were very busy !
Se hospedó 6 noches en abril de 2024
Respuesta de bc, el 8 abr. 2024
Thank you for staying with us and for providing such a wonderful rating!We look forward to welcoming you back to Cheeca!

10/10 Excelente

joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent
Se hospedó 4 noches en abril de 2024
Respuesta de bc, el 7 abr. 2024
Thank you for staying with us and for providing such a great rating. We look forward to welcoming you back to Cheeca!The Guest Services Team!

10/10 Excelente

Andres

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice amenities and great service!
Se hospedó 1 noche en abril de 2024
Respuesta de bc, el 7 abr. 2024
Thank you for your patronage and for taking the time to provide such a great rating. We look forward to welcoming you back to Cheeca!The Cheeca Team!

8/10 Bueno

Monica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful resort and pretty grounds. The hotel itself exceeded my expectations. The staff was attentive for the most part and service was very good. The only issues we had were not enough seating near the pool and beach. We were there at spring break which i know is a crowded time but i felt the property could have done more to insure every guest was able to enjoy the amenities. Overall a very nice resort if you have high expectations and like to be pampered.
Se hospedó 5 noches en marzo de 2024
Respuesta de bc, el 7 abr. 2024
Thank you for your patronage and valuable feedback. We appreciate your feedback as we always are looking at ways to improve, We look forward to welcoming you back to Cheeca!The Cheeca team!

10/10 Excelente

John, High Ridge

Se hospedó 5 noches en marzo de 2024
Respuesta de bc, el 27 abr. 2024
Thank you for the great rating. Please hurry on back to Cheeca!

10/10 Excelente

Katherine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome family friendly resort. Short drive from Miami airport. Lots of amenities, never even have to leave the property!
Se hospedó 3 noches en marzo de 2024
Respuesta de bc, el 5 abr. 2024
Thank you for choosing to stay with us and for the wonderful review. We look forward to welcoming you back to Cheeca. The Cheeca Team!

6/10 Aceptable

Jeffrey

Hot tub was broken and the maid service forgot to clean the rooms one of the days. Overall still probably the nicest resort in islamorada
Se hospedó 3 noches en marzo de 2024
Respuesta de bc, el 7 abr. 2024
Thank you for staying with us and for your valuable feedback. our apologies for not meeting your expectations nor our standards. We hope you provide us another opportunity to serve you. The Guest Services Team!

8/10 Bueno

Liane

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 1 noche en marzo de 2024
Respuesta de bc, el 5 abr. 2024
Thank you for staying with us and for such a solid rating, we look forward to welcoming you back to Cheeca!The Cheeca Team!

6/10 Aceptable

Danielle

Viaje familiar
Le gustó: Limpieza
Cheeca Lodge is well known and a solid destination. The ocean facing room was lovely but needed some updating- and the pull out sofa bed (“room sleeps 4”) was excruciatingly uncomfortable compared to many we have seen. The food at the waterside restaurant was sub-par and we ate offsite every night after the first. Staff were great. It’s a beautiful location and that’s what you are paying for here.
Se hospedó 5 noches en marzo de 2024
Respuesta de bc, el 30 mar. 2024
Thank you for staying with us and for your valuable feedback. We appreciate gust feedback as ultimately makes us better.

8/10 Bueno

Elisha

Viaje en pareja
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Servicio y personal
Beautiful well maintained grounds. They should consider moving kids area to the pool away from the view/cabana bars or at least limiting floaties and screaming children to one pool. Bathroom facilities on common grounds were poorly maintained (no paper/towels etc) and trash near rocks/beach not picked up. One bartender on our first night was the most miserable person i have ever encountered. Would stay again but they can do WAY better - much potential.
Se hospedó 2 noches en marzo de 2024
Respuesta de bc, el 27 mar. 2024
Thank you for staying with us and for your valuable feedback. We will share the commentary to our teams and ensure we action accordingly. Again, Thank you and we look forward to welcoming you back to Cheeca!

10/10 Excelente

Lourdes, Lehigh Acres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de bc, el 27 mar. 2024
thank you for staying with and for taking the time to provide such a great rating. We look forward to hosting you again!The Cheeca Team!

10/10 Excelente

Melanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a great location in the Keys. The accommodations are nice and there is a lot to do here. Take a boat out to the sandbar, play pickle ball or fish. The park 3 needs attention. They have bikes you can use too. The three restaurants are excellent. Pools are nice and you can find chairs.
Se hospedó 4 noches en marzo de 2024
Respuesta de bc, el 21 mar. 2024
Thank you for your patronage, we are delighted that you had a great experience at the resort and we look forward to welcoming you back to Cheeca!The Cheeca Team!

10/10 Excelente

Alicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All the vegetation! Beautifully kept clean! Great pier!
Se hospedó 2 noches en marzo de 2024
Respuesta de bc, el 20 mar. 2024
Thank you for staying with us and for providing such a great rating!We look forward to welcoming you back to Cheeca!

10/10 Excelente

Kasey

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely amazing will be staying here every time from now on!
Se hospedó 2 noches en marzo de 2024
Respuesta de bc, el 20 mar. 2024
Thank you for staying with us and for such a wonderful review. We look forward to welcoming you back to Cheeca!