The house was clean and the kitchen was well stocked. We had multiple rooms for visiting with lots of seating. The AC upstairs was not working, and one bedroom was very hot at night. There were individual units upstairs, but none in one bedroom. We were using all bedrooms, so this was frustrating. We were also very disappointed to find out that the workers within the resort do not treat you like other guests... if you rent from other renters. We heard different costs for the pickle ball courts, (one day we had to pay 10/person, and then the next day she said I would have to reserve a court for 75!). They would not allow us to take our 20 month old grandchild to the splash pad at the pool. One day he could go, the next day they said no. We never got the same answer from the workers. They also said we couldn't buy a day pass for him just to walk around on the splash pad. It is frustrating to pay to be in the resort at such a high fee and then not be able to utilize the amenities of the resort. The house is great, but I'm wondering if it would be better to rent through another company and another house that allowed you to actually participate/utilize the amenities in the resort.