Ropa de cama de alta calidad y minibar

Opiniones de AC Hotel Istanbul Macka

4 out of 5
AC Hotel Istanbul Macka
Visnezade Mah, Suleyman Seba Cad. No:75, Besiktas, Istanbul, Istanbul

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 251 de 502 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 180 de 502 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 31 de 502 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 20 de 502 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 502 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.4/10

Servicios

8.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Veronica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Malka

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en julio de 2023

4/10 Malo

Francisco, Argentina

Viaje en pareja
Didn’t like treatment of the staff. Disgustingly behaviour towards costumers. As if they were making us a favour for staying there.
Se hospedó 2 noches en octubre de 2020
Respuesta de AC Hotel İstanbul Macka, el 13 oct. 2020
Warm greetings from AC Hotel Istanbul Macka and thank you for sharing your opinions. We share your points relevant department managers, the necessary actions will be taken. We would like you to know that we are always accommodate you in our Hotel with High Service Quality and Turkish Hospitality. Should you need any further assistance, please do not hesitate to contact me. Best regards,

4/10 Malo

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal y condiciones de la propiedad
Hay mejores sitios en Istanbul
Mantenimiento insuficiente - puerta armario, espejo y puerta ducha rotas. Servicio pasivo y lento. Tuve que esperar 30 minutos para que me reubicarán de habitación cuando mis vecinos se pusieron de fiesta a las 3am en la habitación contigua.
Se hospedó 1 noche en septiembre de 2019
Respuesta de AC HOTEL MACKA BY MARRIOTT, el 1 oct. 2019
Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Istanbul. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can improve your exceptional service to guests like you. Thank you for staying at the AC Hotel Macka and we hope to see you again at our hotel. Sincerely,

6/10 Aceptable

Jorge Hernan

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Hotel bien localizado- Posible olor a cigarrillo
En esta segunda estancia nos fue mejor que en la primera. Pedimos una habitación en la cual NO hubiera olor a cigarrillo como fue en la estancia anterior. En la anterior a pesar de que nos quejamos desde la primera noche, no nos cambiaron y por 4 noches nos tocoó soportar un horrible olor a cigarrillo que venia por el aire del cuarto. Poco les importó en recepcioón nuestra queja
Se hospedó 1 noche en enero de 2019
Respuesta de AC Hotel Macka by Marriott, el 11 ene. 2019
Thank you for staying with us, we apprieciate your feedback.

4/10 Malo

Cliente verificado

No le gustó: Servicio y personal y comodidad de las habitaciones
Decepción
Hemos estado mi hermano y yo en este hotel durante tres noches del 12 al 15 de agosto . Había hecho la reserva con antelación habitación doble ,al llegar nos dieron una habitación con una cama grande , pido al recepcionista cambiar con dos camas con cara muy sería y tajantes me contesta que el hotel fools lleno, mi sorpresa fue la habitación es tan pequeñita que no hay sitio para las maletas a continuación agrego foto . Habitación limpia servicio correcto Perchas para colocar las toallas una .hay wifi gratis y bueno tele grande armario para poca ropas. Buffet el desayuno muy muy pobre poco espacio y pocas mesas servicio lento no hay variedad para mi por ser hotel de cuatro estrellas es mini bufete , localización del hotel es buena en general hotel limpio mi punto de vista precio calidad es malo , la verdad no volveré a este hotel
Se hospedó 3 noches en agosto de 2018
Respuesta de AC Hotel Istanbul Macka | AC Hotels by Marriott |, el 25 ago. 2018
Warm greetings from Istanbul. Thank you for taking the time to share your comment in regards to your recent stay at the AC Hotel Istanbul Macka. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Istanbul. Kind Regards,

10/10 Excelente

Jaime, Francia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy buena ubicación. Instalaciones de primera
Se hospedó 4 noches en julio de 2018
Respuesta de Alper Ünlü, el 13 jul. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

JESUS

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de AC Hotel Macka, el 30 may. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Ignacio

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Respuesta de Thanks for staying with us. We appreciate your fee, el 2 may. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Sevinc

Le gustó: Servicios y condiciones de la propiedad
Eine sehr schöne Unterkunft mit einer sehr guten Lage. Saubere Zimmer und sehr zuvorkommendes Personal. Ich kann es herzlich weiterempfehlen.
Se hospedó 5 noches en abril de 2024
Respuesta de Berk Kaygana, el 4 may. 2024
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

10/10 Excelente

Mahmut

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Berk Kaygana, el 12 feb. 2024
Thank you for your kind feedback. Your opinions are highly valuable to us, and we hope to provide even better service during your next stay

10/10 Excelente

Nuray, Bath

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was made thus hotel felt like 7 star hotel it was spotless clean Mrs. Şirin and heartbeat was top notch our room was cleaned by a gentleman Mr.Ömer he did an amazing job he even folded our clothes the room was spotless Reception team was so kind and attentive Mr. Hüseyin was very kind and helped us with a smile on his face The whole staff was sooo professional and kind The location of the hotel was very convenient and it was easy to transport to nice restaurants and shopping area We reserved the rooftop suite and view of boshphorus was so beautiful I will highly recommend this hotel if you want to feel welcome and sleep in a comfortable clean bed Again I would like to say thank you very much to the whole hotel staff 🙏
Se hospedó 3 noches en enero de 2024
Respuesta de Berk Kaygana, el 12 feb. 2024
Dear Nuray,We would like to extend our heartfelt gratitude to you for sharing such a glowing review of your recent stay with us. Your feedback means the world to us, and we are thrilled to hear that your experience at our hotel surpassed your expectations.It brings us immense joy to know that our dedicated staff, including Mrs. Şirin, Mr. Ömer, Mr. Hüseyin, and the entire team, contributed to making your stay feel like a 7-star experience. We are delighted that you found our hotel spotlessly clean and that our team went above and beyond to ensure your comfort and satisfaction.We are especially pleased to hear that you enjoyed the convenience of our hotel's location, as well as the breathtaking views of the Bosphorus from our rooftop suite. Your recommendation means a lot to us, and we are grateful for your kind words.On behalf of the entire hotel staff, we would like to express our sincere appreciation for choosing to stay with us and for taking the time to share your feedback. It was truly our pleasure to host you, and we look forward to welcoming you back for another exceptional stay in the near future.If there is anything further we can assist you with, please do not hesitate to contact us.Warmest regards,Berk KayganaAssistant Front Office ManagerAC Hotel Macka By Marriottachotel@achotelmacka.com+905310323213

10/10 Excelente

Müberra

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Berk Kaygana, el 12 feb. 2024
Thank you for your kind feedback. Your opinions are highly valuable to us, and we hope to provide even better service during your next stay

8/10 Bueno

Bijan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hill is too big and not close to subway
Se hospedó 6 noches en noviembre de 2023
Respuesta de Berk Kaygana, el 12 feb. 2024
Thank you for taking the time to share your feedback with us. We truly value all comments, as they help us understand how we can better serve our guests.We're sorry to hear that you found our hill location to be inconvenient in terms of proximity to the subway. We understand that accessibility is an important factor for many of our guests, and we apologize for any inconvenience this may have caused during your stay.While we may not be directly adjacent to a subway station, we do offer alternative transportation options such as shuttle services or assistance with arranging transportation to nearby subway stations for our guests' convenience.We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our services and amenities.If there's anything else we can do to enhance your experience or if you have any further suggestions, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Sincerely,Berk KayganaAssistant Front Office ManagerAC Hotel Macka By Marriottachotel@achotelmacka.com+905310323213

8/10 Bueno

Emrah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fena değil
Se hospedó 2 noches en noviembre de 2023
Respuesta de Berk Kaygana, el 12 feb. 2024
Merhabalar,Nazik geri bildiriminiz için teşekkür ederiz. Görüşleriniz bizim için son derece değerlidir ve bir sonraki konaklamanızda daha iyi bir hizmet sunmayı umuyoruz.Saygılarımla,Berk KayganaAssistant Front Office ManagerAC Hotel Macka By Marriottachotel@achotelmacka.com+905310323213

4/10 Malo

Burak

Viaje de negocios
Le gustó: Limpieza y servicios
No le gustó: Servicio y personal y condiciones de la propiedad
The hotel is situated in a safe and nice neighbourhood with lots of restaurants, cafes, etc. That said, I ended up staying in one of their overflow rooms in the basement because they simply exceeded their capacity. The room had no daylight, a faulty heating system, and was next to a heavy traffic room that is used by the hotel staff. They constantly smoked and all the cigarette smell filled in my room. My complaints about the heating system and smoking did not do anything (I stayed there for a full week). I am not much of complainer usually, and I live in Canada - so if I am complaining that my room is cold, it means it is sub-15degC. I think the hotel doesn't fit well for the Marriot brand. My friends staying in much cheaper, no-name hotels nearby, had much great time. Anyways, my two-cents, there is always a chance that you'll be dumped in one of these basement rooms and deal with the same problems.
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

LUIGI

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful and friendly staff Great location!
Se hospedó 2 noches en octubre de 2023

8/10 Bueno

Kemal

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
İyi bir otel mükemmel konum bazı acemilikleri aşarlarsa hep kalırım
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Sultan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolut empfehlenswert :))
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Sultan

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolut empfehlenswert ausser dem kostenpflichtigen WLAN.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Kirill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

wajma

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Süheda

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Berkay Hür

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Yosif

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Huda

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great location
Se hospedó 6 noches en julio de 2023

10/10 Excelente

Usman Javed

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent basic hotel. Staff is very helpful
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Bruce

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff was great rooms clean and very helpful getting around
Se hospedó 7 noches en julio de 2023

8/10 Bueno

Gülsen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beşiktaş’ta kalacak başka bir yer aramayacağımız bir deneyim yaşadık ancak ses yalıtımı konusunda ciddi bir sıkıntı vardı. Ayrıca, bahçede çalışanların dinlendiği bir alana da çok yakındı odamız bu yüzdende epey gürültü vardı diyebilirim. Tertemiz bir otel. Konumu hem kolay hem keyifli.
Se hospedó 1 noche en junio de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 19 jun. 2023
Sayın Gülşen hanım,Misafirimiz olduğunuz ve tecrübelerinizi paylaştığınız için teşekkür ederim. Öncelikle ve en önemlisi, beklentilerinizi karşılayamadığımız için lütfen içten özürlerimizi kabul edin. Olağanüstü bir hizmet sunmak için çabalıyoruz ve ziyaretiniz sırasında bu çabamızın yetersiz kaldığını görüyorum. Geri bildiriminizi dikkatle ele alıyor ve geliştirilecek alanlarımızı tespit ederek, beklentiniz seviyesine taşıyacağımızı belirtmek istiyorum. Size harika bir deneyim sunabilmemiz için bizimle kalmayı tekrar düşüneceğinizi umuyorum.

10/10 Excelente

Bisola

Se hospedó 1 noche en junio de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 19 jun. 2023
Dear Bisola,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

6/10 Aceptable

Isaac

Viaje en pareja
Le gustó: Condiciones de la propiedad
staff is not helpful
Se hospedó 1 noche en junio de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 19 jun. 2023
Dear Isaac,Thank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience.

8/10 Bueno

Anil

Se hospedó 1 noche en mayo de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 19 jun. 2023
Sayın Anıl Bey,Beklentiniz doğrultusunda bir hizmet sağlayamadığımız için üzgünüm. Kendimizi her zaman beklentilerin üzerinde bir hizmet sunmaya adadık. Bu doğrultuda paylaşımlarınız bize yol göstererek, düzeltmemiz gereken alanlarımıza rehberlik ediyor olacak. Zaman ayırarak bu yapıcı geri bildirimizi bizimle paylaştığınız için teşekkür ederim..

10/10 Excelente

dzijat

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en mayo de 2023
Respuesta de Anil Sonmez, el 18 may. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Anil Sonmez, el 18 may. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

chiara

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the people were really friendly and helpfull, it was wonderfull, they were super!!
Se hospedó 3 noches en mayo de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 11 may. 2023
Dear Chiara Ochoa PossettoOn behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.

8/10 Bueno

Eliz

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en mayo de 2023
Respuesta de Kamil Abatay Front Office Supervisor, el 11 may. 2023
Sayın Eliz AcarAC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.

10/10 Excelente

omar

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en mayo de 2023
Respuesta de Anil Sonmez, el 10 may. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

Ece

Se hospedó 1 noche en mayo de 2023
Respuesta de Anil Sonmez, el 10 may. 2023
Sayın Ece,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anil SonmezRooms Dvision Manager

10/10 Excelente

Murat

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastisk hotel
Fantastisk godt beliggende hotel med god renlighed og service i topklasse. Placeringen er tæt på færge forbindelsen til Üsküdar og Kadiköy som kun tager 15 min, ligeledes er den tæt på letbane stationen Kabatas som med få stop fører til Grand Bazar og den Blå moske. Ydermere kan man let komme til Taksim pladsen hvor der også er metrostation.
Se hospedó 3 noches en abril de 2023
Respuesta de Kamil Abatay, el 3 may. 2023
"Dear MuratOn behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us."Sincerely,Front Office SupervisorKamil Abatay

10/10 Excelente

Melis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2023
Respuesta de Anil Sonmez, el 18 abr. 2023
Sayın Melis,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anil SonmezRooms Division Manager

10/10 Excelente

Canberk Kaya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en abril de 2023
Respuesta de Anil Sonmez, el 17 abr. 2023
Sayın Canberk Kaya,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anil SonmezRooms Division Manager

8/10 Bueno

Osman

Se hospedó 1 noche en abril de 2023
Respuesta de Anil Sonmez, el 17 abr. 2023
Sayın Osman,Beklentiniz doğrultusunda bir hizmet sağlayamadığımız için üzgünüm. Kendimizi her zaman beklentilerin üzerinde bir hizmet sunmaya adadık. Bu doğrultuda paylaşımlarınız bize yol göstererek, düzeltmemiz gereken alanlarımıza rehberlik ediyor olacak. Zaman ayırarak bu yapıcı geri bildirimizi bizimle paylaştığınız için teşekkür ederim.Saygılarımla,Anil SonmezRooms Division Manager

10/10 Excelente

Rüya

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Personal/Service sehr nett und immer aufmerksam. Fahrstuhl (für jmd mit Platzangst) hat gedauert, bzw. Tür ging nicht gleich auf und er reagierte nicht, bin danach nicht mehr mit Fahrstuhl gefahren. Hotel sauber, Lage auch gut. Kann es weiter empfehlen
Se hospedó 7 noches en abril de 2023
Respuesta de Anil Sonmez, el 13 abr. 2023
Dear Rüya,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

8/10 Bueno

kimya

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice overall
Se hospedó 1 noche en abril de 2023
Respuesta de Anil Sonmez, el 13 abr. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

8/10 Bueno

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Enjoyable
Excellent check in and overall a good stay. Gym needs better temperature control and so do rooms.
Se hospedó 8 noches en marzo de 2023
Respuesta de Anil Sonmez, el 27 mar. 2023
Dear Guest,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

tarik

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en marzo de 2023
Respuesta de Anil Sonmez, el 18 mar. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

basak

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Anil Sonmez, el 13 mar. 2023
Sayın basak,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anıl SönmezRooms Division Manager

8/10 Bueno

Houssam

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location
Se hospedó 3 noches en marzo de 2023
Respuesta de Anil Sonmez, el 8 mar. 2023
Dear Guest,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the AC Hotel Istanbul Macka by Marriott. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Sincerely,Anil SonmezRooms Division Manager

10/10 Excelente

Burak

Se hospedó 1 noche en febrero de 2023
Respuesta de Anil Sonmez, el 14 feb. 2023
Sayın misafirimiz,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anil SonmezRooms Division Manager

10/10 Excelente

Eda

Se hospedó 1 noche en febrero de 2023
Respuesta de Anil Sonmez, el 14 feb. 2023
Sayın misafirimiz,AC Hotel Istanbul Macka by Marriott'taki konaklamanız sırasındaki deneyimlerinizi bizimle paylaştığınız için tüm otel ekibi adına teşekkür ederim.Memnuniyetiniz bize daha iyisini yapabilmemiz için güç veriyor ve bize doğru yolda olduğumuzu gösteriyor. Zaman ayırarak geri bildiriminizi paylaştığınız ve bizimle konakladığınız için bir kez daha teşekkür ederim.Saygılarımla,Anil SonmezRooms Division Manager