4/10 Malo
Lori G.
7 jun. 2025
Based on prior reviews, I emailed this host in March to ask about cookie sheets and dish towel availability prior to reserving. I was told that both items had been added to the property. They failed, no cookie sheets to be had and just one dish towel. I immediately contacted the host RE: cookie sheets and was told that they would correct immediately, they failed, cookie sheets weren't delivered at all during our stay.Noisy neighbors upstairs as well. Host suggested that we should go and knock on their door(at 11pm) as it's literally in their property protocol NOT to take issues to the actual Apartment Complex management. I knew better and sought out assistance from the Complex manager the next morning. She thanked me for NOT knocking on the neighbor's door and apologized stating that she would address the issue, and she DID.I will not recommend this property to anyone because Customer Service matters and this Host FAILED.
Lori G.
Se hospedó 7 noches en mayo de 2025