6/10 Aceptable
Debra S.
18 mar. 2026
Le gustó: Limpieza
Property was clean, well decorated with very comfortable beds. Neighborhood is great for dog walking and easy parking along the road. Check in and check out were as described. The communication with the property management after arrival was a challenge. There was an issue with the TV and messages were left without a response. (We later learned two of the messages were sent to an incorrect phone system still listed on VRBO.) Initially the property manager did not take the issue seriously but the General Manager later engaged to resolve the issue. She personally visited and validated there was an issue and the TV would need to be replaced. She also committed to refund a portion of the reservation and would communicate that to me by Monday but as of today (Wednesday), no additional communication has been received. I value the quality of both the accommodation and the service I receive when I travel and although the property met expectations, the communication with management was lacking. I wish the next renter a much better experience.
Debra S.
Se hospedó 3 noches en marzo de 2026