Independent en Java

“We booked a room for 4 people on Expedia which had good reviews and a high rating, but when we arrived it was a 12 bedded dorm which we would not have booked. We emailed the property for clarification but we did not get a response.We feel we were not given what we asked for. On the website it stated that there was a 4 bedded room available but not a 3 bedded room or 2 bedded room. So we felt there were only 4 beds in a room. Could you explain how this has happened? It was noisy and very dirty...

“Gran hotel para hospedarse junto al aeropuerto. La zona del spa es maravillosa, te ofrecen bañador, toalla y chanclas. Buen restaurante y desayuno buffet muy completo. Personal muy amable. Usamos el servicio de transfer al aeropuerto, la primera vez muy rápida la comunicación, otra de ellas me costó conseguir que me confirmaran el servicio. Tuve que contactar con cuatro personas diferentes, aunque finalmente no hubo problemas. ”