4/10 Malo
Tammy
Viaje familiar
10 jun. 2025
No le gustó: Limpieza, servicios, condiciones de la propiedad
Furniture and appliances grossly outdated and don't come anywhere close to what online photos showed. Toaster didn't work. Dishwasher was disgusting and is decades old. Bathroom sink was clogged and wouldn't drain water. Also we mentioned we only needed one night instead of the two nights due to a family emergency, and would check out prior to 11, which we did. They definitely had no concern in helping or being understanding. They wouldn't allow us to stay our one night without paying for the second night even though we said we couldn't stay a second night. Tried asking for a refund when we checked out at 9am and turned in keys to prove we definitely had to leave and management said we had to take it up with Expedia, which we did. But Expedia has to have villas by the sea resort approve a refund which they refused to do. The price per night does not reflect the condition in which the place is. If we were staying for a longer period of time we wouldn't have even been able to. That's how terrible the place was.
Tammy
Se hospedó 2 noches en junio de 2025