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Opiniones de Kona Reef, A Raintree Vacation Club Resort

3 out of 5
Kona Reef, A Raintree Vacation Club Resort
75-5888 Alii Drive, Kailua-Kona, HI

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 153 de 303 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 83 de 303 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 303 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 18 de 303 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 8 de 303 opiniones" "

8.4/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Jose

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicios
The room has a strong musty smell it was a dehumidifier in the room and I have to empty 3 times a day, the property is next door to a public park the homeless people lived in this parks and they wonder in the property, I found 2 of them outside my window, I have reported to the property manager and nothing happened, the homeless people attempted to open the sliding window, I didn’t felt safe for that reason. Also we found cockroaches the curtains were dirty. Not a pleasant stay.
Se hospedó 7 noches en abril de 2024
Respuesta de The Travel Raintree Team , el 17 abr. 2024
We are very sorry that you had that experience, that this is not the quality of service we provide, we greatly appreciate your feedback and will use it to improve our service. Your review has been passed on to ManagementWarm regards,

4/10 Malo

Leslie, Arcanum

Viaje familiar
No le gustó: Limpieza y servicios
I liked the exterior of the place it was beautiful and well kept on the outside but I was seriously disappointed on the inside. The sheets were stained with blood and makeup it was clearly not cleaned. The ceiling seem to be thin because we heard loud noises coming from it the entire time we stayed there. The dryer in the condo was broke and was never fixed or replaced so we were unable to do any laundry. I feel it had been broken for awhile which I think explains why the sheets on the bed were dirty. Parking was limited resulting in parking along the street.
Se hospedó 5 noches en marzo de 2024
Respuesta de The Travel Raintree Team , el 9 abr. 2024
Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Warm regards,

4/10 Malo

Charles Edward

Se hospedó 6 noches en marzo de 2024
Respuesta de The Travel Raintree Team, el 22 abr. 2024
Dear Charles Edward,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort Your feedback is important to us. Regards

10/10 Excelente

HELENA

Se hospedó 7 noches en marzo de 2024
Respuesta de The Travel Raintree Team, el 22 abr. 2024
Dear Helena,Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

Shawn

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Overall a great spot to watch the ocean in the evening. Condo was clean and located within walking distance to restaurants and coffee shops.
Se hospedó 4 noches en marzo de 2024
Respuesta de The Travel Raintree Team, el 27 mar. 2024
Dear Shawn,Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

April

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great experience. Our condo was very spacious and comfortable. Lovely view. Swimming pool and hot tub were nice. It was a short walking distance to restaurants and shopping. Easy parking. There’s a small beach adjacent to the property. Some days we didn’t leave.
Se hospedó 6 noches en marzo de 2024
Respuesta de The Travel Raintree Team , el 25 mar. 2024
Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm regards,

8/10 Bueno

Crystal

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
It was right next to the public beach, so awesome. And walking distance to everything.
Se hospedó 8 noches en marzo de 2024
Respuesta de The Travel Raintree Team, el 24 mar. 2024
Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort Your feedback is important to us. Come back and visit us again soon! Regards

10/10 Excelente

Marlene Ann, Edmonton

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
This property was amazing!!! Can't wait to go back next year to stay there again
Se hospedó 15 noches en febrero de 2024
Respuesta de The Travel Raintree Team , el 21 feb. 2024
Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

8/10 Bueno

Maria

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
It is in Kona, it is quiet.
Se hospedó 4 noches en febrero de 2024
Respuesta de The Travel Raintree Team, el 15 feb. 2024
Dear Maria,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.Regards

10/10 Excelente

Erika

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The staff was very helpful in every manner. Having an ocean view was amazing, could see the whales from our room. The only thing I would change would be the bed - it was very firm. A foam topper would go a long way in terms of comfort.
Se hospedó 5 noches en febrero de 2024
Respuesta de The Travel Raintree Team, el 12 feb. 2024
Dear Erika,Thank you for giving us a perfect rating. We are so glad to read that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

John

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great location. Kermit was great to work with! We would definitely stay again! Good times.
Se hospedó 7 noches en enero de 2024
Respuesta de The Travel Raintree Team , el 7 feb. 2024
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

6/10 Aceptable

Matthew

Viaje en pareja
Kona Reef is currently undergoing renovations. It is definitely showing it’s age and renos are past due. No ocean view from our unit, you had to enter the pool area or go outside the property for whale watching. Traffic on Ali’i Drive can get noisy.
Se hospedó 9 noches en enero de 2024
Respuesta de The Travel Raintree Team , el 5 feb. 2024
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon.Warm Regards,

8/10 Bueno

Eileen P

Se hospedó 5 noches en enero de 2024
Respuesta de The Travel Raintree Team , el 11 ene. 2024
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon.Warm Regards,

8/10 Bueno

Krista

Le gustó: Limpieza y comodidad de las habitaciones
Would stay again
The view was great ! The staff was awesome ! Room could use some upgrading but it was nice . The screen didn’t lock
Se hospedó 10 noches en diciembre de 2023
Respuesta de The Travel Raintree Team, el 9 ene. 2024
Dear Krista,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.Regards

6/10 Aceptable

Jimmy, San Francisco

Viaje familiar con niños
Se hospedó 3 noches en diciembre de 2023
Respuesta de The Travel Raintree Team, el 9 ene. 2024
Dear Jimmy,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.Regards

8/10 Bueno

yi

Se hospedó 6 noches en diciembre de 2023
Respuesta de The Travel Raintree Team , el 5 feb. 2024
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon.Warm Regards,

10/10 Excelente

Ajay K.

Viaje familiar
Le gustó: Servicios
Se hospedó 7 noches en diciembre de 2023
Respuesta de The Travel Raintree Team, el 7 ene. 2024
Dear Ajay K.Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

Steven

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
I went here with my family in December 2023. It met all of our needs and was centrally located. There was parking for my rental car and I could walk anywhere downtown, which was great. The staff at the front desk were friendly. I felt welcome and comfortable the entire time.
Se hospedó 4 noches en diciembre de 2023
Respuesta de The Travel Raintree Team , el 2 ene. 2024
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

6/10 Aceptable

Christine

Viaje familiar con niños
Le gustó: Condiciones de la propiedad
Se hospedó 6 noches en noviembre de 2023
Respuesta de The Travel Raintree Team , el 7 dic. 2023
Thank you so much for taking the time to rate us. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Hope to see you soon.Warm Regards,

10/10 Excelente

Michelle

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
This was our second stay at Kona Reef. Both times were perfect for our trip to Kona. Very cloe walk into Kona centre, lovely sea side pool amazing wave sountrack.
Se hospedó 5 noches en noviembre de 2023
Respuesta de The Travel Raintree Team, el 28 nov. 2023
Dear Michelle,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

Xianglin, storrs

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
The location and room view is great! The kitchen makes family travel much more enjoyable and stress free.
Se hospedó 4 noches en noviembre de 2023
Respuesta de The Travel Raintree Team, el 28 nov. 2023
Dear Xianglin,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

SAMBEET

Viaje familiar
Le gustó: Servicios y condiciones de la propiedad
The view from the balcony was amazing. Especially during sunset. Outdoor parking space is very tight. But, you can park in the garage if you want. The front desk guys were very nice. There were adequate towels and toiletries for our 4 nights stay. Overall it was a great place to enjoy the sea view.
Respuesta de The Travel Raintree Team , el 24 nov. 2023
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

2/10 Terrible

JOHN

SURPRISE SURPRISE. when checking in, they shoved in front of new papers with new conditions to sign which included new surprises charges. BAD PRACTICE.
Se hospedó 5 noches en noviembre de 2023
Respuesta de The Travel Raintree Team, el 22 nov. 2023
Dear John,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us. Regards

6/10 Aceptable

Slavko, Vancouver

Le gustó: Limpieza y condiciones de la propiedad
Expedia does not have good reputation in this property. Their guests get the worse rooms
Se hospedó 10 noches en noviembre de 2023
Respuesta de The Travel Raintree Team, el 14 nov. 2023
Dear Slavko,We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Regards

6/10 Aceptable

Timothy Page

Le gustó: Condiciones de la propiedad
Liked it But you pay for what you get Get ocean front
Se hospedó 6 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 12 nov. 2023
Dear Timothy Page,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.Regards

8/10 Bueno

Mandi

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
It was nice, close to almost everything you would need, but if you wanted or needed to contact the office… good luck. There hours are posted 9:00am-5pm, I stopped there many times during those hours to find no one there with the closed sign up
Se hospedó 7 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 7 nov. 2023
Dear Mandi,Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Regards

6/10 Aceptable

Rudolf

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
Overall it was such a nice place. We reserved it when Expedia had it at a discount and it was cheaper than all the other resorts near by but with a kitchen! It's in a great location, about a 10 minute walk to the shops in Kailua-kona, has a beautiful ocean front area for a picnic or just relaxing. One major thing to note is that expedias check in instructions for the property are not correct. It caused a major headache for us. Search for their number on Google, the one provided by Expedia is incorrect and will ring endlessly.
Se hospedó 3 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 7 nov. 2023
Dear Rudolf,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us. Come back and visit us again soon! Regards

10/10 Excelente

Mary

Viaje en grupo
Le gustó: Limpieza y condiciones de la propiedad
Great location. Very close to downtown, restaurants and shops.
Se hospedó 3 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 5 nov. 2023
Dear Mary,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

8/10 Bueno

Bruce

No le gustó: Limpieza
Good location but unit was dirty
We had a late checkin and Vanessa in the office helped insure we were able to arrive with no issues. Unfortunately, we paid a decent extra amount for a condo in order to have our unit cleaned after our stay. However, when we arrived, we were greeted with a broken front storm door, dirty bed sheets (there was actually hairs and dirty spots on wrinkled sheets) and our feet turned black from walking barefoot on the tile floors. We also reported that the bedroom closet doors were broken/not working because we were afraid we would get charged for that damage.
Se hospedó 3 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 29 oct. 2023
Dear Bruce,Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Regards

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 26 oct. 2023
Dear Guest,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 Excelente

Marc

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 9 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 24 oct. 2023
Dear Marc,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 Excelente

Quan

Viaje familiar
Le gustó: Limpieza y comodidad de las habitaciones
Convenient Condo
I love Kona Reef. The condo has everything that my family needs. The location is very superb: close to dining and shopping areas, pool area in front of Kona bay, and very accommodating manager as we had a late flight so they offer checking out late. I had very positive questions experience. I will consider Kona Reef in the future.
Ocean view from the pool
Se hospedó 3 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 23 oct. 2023
Dear Quan,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

10/10 Excelente

Erica

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
This property is right on the rocky shoreline and we had the best sunset views every night. The property is older, but clean and the pool/hot tub/grill area is well-kept. The kitchen in our unit was sparsely stocked. We ended up buying an inexpensive kitchen knife and spatula at Target because the knives in the kitchen weren’t sharp. We could hear people coming and going outside the unit at night, and the sprinklers kicked on at 4:45am right outside the unit, so if you’re a light sleeper that might be a problem. There is no beach chairs/snorkel equipment or pool beach toys. We bought and rented. But the staff was very friendly, we felt safe, housekeeping came midweek. The property is very walkable to downtown and all shopping and dining and who doesn’t want to walk along the waves breaking along the shore every day? Overall, this was a great find and we enjoyed our stay.
Se hospedó 9 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 3 nov. 2023
Dear Erica,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Regards

6/10 Aceptable

Anders

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Hotel og værelser var super, men vi fik det værelse med den dårligste beliggenhed. Under jordniveau, så kun en side fik lys oppefra og ned på lille mørk terrasse, som var meget beskidt af hønsefjer og klatter. Ingen mulighed for at se havet. Jeg havde bedt om ingen trapper (dog gerne elevator) da jeg går med rollator, men ingen værelser uden trapper. Elevator lavet så den stopper mellem etager, så enten 6-7 trin op eller 6-7 trin ned. Svært.
Se hospedó 4 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 23 oct. 2023
Dear Anders,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.

8/10 Bueno

Asuka

Se hospedó 6 noches en octubre de 2023
Respuesta de The Travel Raintree Team, el 19 oct. 2023
Dear Asuka,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us. Come back and visit us again soon! Regards

8/10 Bueno

Nathaniel Mark

Viaje en grupo
Le gustó: Limpieza, servicios, condiciones de la propiedad
The condo we stayed in was very nice, had a very good view of the ocean. The property could use some updates, and painting. other than that a great place to stay. As far as Kona, I was not happy with the area. It is not lush green like most other areas in Hawaii
Se hospedó 6 noches en septiembre de 2023
Respuesta de The Travel Raintree Team , el 8 oct. 2023
Thank you for reviewing your stay at Kona Reef, A Raintree Vacation Club Resort. We are pleased to read that you enjoyed many of the other amenities at the resort. Thank you for choosing to stay with us and we look forward to your return.Warm Regards,

6/10 Aceptable

Derek Bradley

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Nice property. Just a bit run down. The hidden costs and inaccuracies with the advertisement for the location. The advertisement did not mention cleaning fee or electrical fee we had to pay. The advertisement stated ALL rooms had an ocean view. We did not. We had an 8 foot brick wall as our view from the basement level. Not happy with the description of the property verses the reality
Se hospedó 7 noches en septiembre de 2023
Respuesta de The Travel Raintree Team, el 1 oct. 2023
Dear Derek Bradley,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us. Regards

10/10 Excelente

Alex

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 11 noches en septiembre de 2023
Respuesta de The Travel Raintree Team , el 27 sept. 2023
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards,

4/10 Malo

Natalia

Se hospedó 4 noches en septiembre de 2023
Respuesta de The Travel Raintree Team , el 26 sept. 2023
Thank you for taking the time to rate us. We are sorry for any inconvenience you had during your stay as this does not indicate our five-star service level. Your review has been passed on to Management and we are investigating.Warm Regards,

6/10 Aceptable

Dallas

Viaje familiar
Le gustó: Limpieza
Not all that impressed
Seems like the online pics are of the nicer units, it was a bit decieving. We had rude neighbors that seemed to forget they are living in what is basically a hotel. Woke up to the views of homeless people sleeping on the beach. Fortunately, the foldout couch was for two young kids because it was way too uncomfortable for adults to sleep on. The constant slamming of the screen doors was pretty irritating. Communication was fairly good, but they could have done a better job communicating how to find our unit. Pool was the best part, and quite frankly it was just an average pool.
Se hospedó 4 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 20 sept. 2023
Dear Dallas,Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Warm Regards

10/10 Excelente

Joe

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very quiet and private property, easy access and close to all local venues in Kona. Exactly what we were looking for.
Se hospedó 6 noches en septiembre de 2023
Respuesta de The Travel Raintree Team, el 19 sept. 2023
Dear Joe,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

8/10 Bueno

Chelsea

Viaje familiar
Le gustó: Condiciones de la propiedad
No le gustó: Servicios
I received several messages throughout the week asking about my stay, but no one ever responded or acknowledged my concerns. So I am pretty sure those messages are automated. I also found trash in the unit at check in- a minimal amount, but, it was odd. The floors could also use a mop. Last thing, not major but, the listing says “sleeps four” (I only had two) but we were only given ONE blanket despite having two beds. To me that is very odd. Overall I will absolutely stay again, I will just be better prepared.
Se hospedó 3 noches en septiembre de 2023
Respuesta de The Travel Raintree Team, el 12 sept. 2023
Dear Chelsea,Thank you for your sincere comments. We are sorry to read that you had a bad experience with the service. Our team works to ensure that each guest feels comfortable during their stay. Your comments have been shared with management and will be investigated. We hope to have you soon on your next visit.Warm Regards

10/10 Excelente

Tricia

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 3 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 3 sept. 2023
Dear Tricia,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

4/10 Malo

joseph

Se hospedó 6 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 21 sept. 2023
Dear Joseph,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us.Warm Regards

10/10 Excelente

Wendy

Se hospedó 3 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 3 sept. 2023
Dear Wendy,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 Excelente

Yoojin

Se hospedó 3 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 17 sept. 2023
Dear Yoojin,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next visit is just around the corner. Looking forward to welcoming you back soon.Warm Regards

2/10 Terrible

Sabrena

No le gustó: Limpieza
This resort was booked 6 months in advance. The lack of communication between myself and the manger Rita was horrible. She was very unprofessional and rude.
Se hospedó 5 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 31 ago. 2023
Dear Sabrena,Thank you for your candid feedback. We are sorry for any inconvenience you had during your stay as this is not indicative of the five-star level of service we provide. Your review has been passed on to Management and we are investigating.Warm Regards

8/10 Bueno

Melissa

Se hospedó 6 noches en agosto de 2023
Respuesta de The Travel Raintree Team, el 10 ago. 2023
Dear Melissa,Thank you for taking the time to review your stay at Kona Reef, A Raintree Vacation Club Resort. Your feedback is important to us. Come back and visit us again soon! Warm Regards

10/10 Excelente

Syed, North Bellmore

Viaje familiar con niños
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice and family friendly location
Se hospedó 7 noches en julio de 2023
Respuesta de The Travel Raintree Team, el 6 ago. 2023
Dear Syed,Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards

10/10 Excelente

Agnes

Le gustó: Limpieza y condiciones de la propiedad
We enjoyed our stay at Kona Reef. Its location is excellent, beautiful ocean view, so close to restaurants and shops.
Se hospedó 7 noches en julio de 2023
Respuesta de The Travel Raintree Team , el 26 jul. 2023
Thank you for giving us a perfect rating. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Looking forward to welcoming you back soon.Warm Regards,