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Opiniones de Quality Inn Lees Summit - Kansas City

2.5 out of 5
Quality Inn Lees Summit - Kansas City
1020 Se Blue Pkwy, Lee's Summit, MO

Opiniones

5.6
Puntuación de 10, es decir, Excelente. Basada en 78 de 629 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 123 de 629 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 149 de 629 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 117 de 629 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 162 de 629 opiniones" "

5.8/10

Limpieza

6.8/10

Servicio y personal

5.2/10

Servicios

5.2/10

Condiciones de la propiedad

5.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

HUGO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Todo bien
Se hospedó 2 noches en mayo de 2023

10/10 Excelente

Titos

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente
Se hospedó 1 noche en septiembre de 2019
Respuesta de Cid, el 5 nov. 2019
Thank you for your review of excellent! We hope you stay with us again soon!

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
Buen personal al pendiente de nuestras dudas, lo malo fueron los colchones y almohadas los cuales eran muy duros e incómodos, además que una de las bases estaba fuera de lugar lo cual era peligroso en dado caso que uno de mis hijos cayera y se pudiera pegar con la esquina de la base la cual es de fierro, la alberca no tiene agua caliente, sólo el jacuzzi, el desayuno fue bueno pero no alcanza el espacio para sentarse más que para 12 personas, en resumen, buscaría otra opción.
Se hospedó 1 noche en abril de 2019

4/10 Malo

JOSE

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy mal servicio de hotel, es de una estrella.
El hotel está muy descuidado, todos los cuartos non smoking apestan mucho a cigarro. No limpian ni cambian toallas a diario. Al día siguiente queríamos cambiar de hotel, pero la recepcionista nos advirtió que quizá no podrían reembolsarnos el costo de los días no usados, pagamos por 6 días por su política. Tuvimos que sufrir la estancia toda la semana. El shower del cuarto no tiene cortina y se moja todo el piso. Cambiaron de toallas solo una vez, y nunca cambiaron las sábanas que no eran king size y siempre molestaron todas las noches... nunca volveremos a ese hotel, fue una pesadilla...
Se hospedó 6 noches en marzo de 2019

10/10 Excelente

Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Comodo y acogedor

8/10 Bueno

William

Viaje en pareja
No le gustó: Servicio y personal
No toilet paper, felt springs in mattress, pillows were worthless, all vending machines were sold out or didn't work, will never stay there again.
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Korey

Viaje de negocios
No le gustó: Servicio y personal y condiciones de la propiedad
was a place to stay that’s it!
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Kathy

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Misty

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Breakfast was extremely limited and not appealing. The entry way was nice but the room cosmetically was not appealing and linens were stained.
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Debra

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
first it was affordable - first time i have used expedia. wish there was more than 4 pieces of kleenix in box and that there was a listing of TV stations. suggest that the remote have cover on back and not have the bare batteries showing.
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Scott A

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The beds were comfortable and the showers had hot water. My only complaint is that I had to ask for maid service. I stayed for about two weeks and I don’t think I would have gotten clean towels and more toilet paper if I hadn’t asked.
Se hospedó 15 noches en marzo de 2024

6/10 Aceptable

Vanessa

Se hospedó 1 noche en marzo de 2024

2/10 Terrible

VALYRIE JO

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Room had roaches did not get the room we booked because we had a small dog and I even called the hotel 2 times just to make sure they was going to have the right room with dog available wanted a kid got 2 beds
Se hospedó 1 noche en marzo de 2024

2/10 Terrible

Ebonie

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
Not the cleanest hotel, not the worse either. Nothing is updated. The breakfast options are horrible. I'd suggest spending another $10-$20/ night at a better hotel.
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Walt

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
shower did not work. management did not speak ENGLISH WELL so it was hard to communicate.
Se hospedó 2 noches en enero de 2024

2/10 Terrible

Terrelle

Se hospedó 1 noche en enero de 2024

4/10 Malo

Jon Hopkins

Se hospedó 2 noches en enero de 2024

6/10 Aceptable

Gloria Kay

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very minimal
I stay overnight with my pets because of work being done at my home. It reflected being a pet friendly hotel but didn’t disclose in the website there was additional charge per pet. It stated a smoke free environment, but there was a stale smoke aroma in the hallway. The breakfast was very minimal and personnel wasn’t very friendly.
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Renee

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Do not support Quality Inn Suites.
The stay was not what the website on hotels.com said it would be. Service was terrible and communication. Wires were hanging in the rooms . We paid for Suites which include (2) queen size beds and a couch. Only (1) suite had a couch. They attempted to compensate with a folding chair instead of moving us to another suite or room and giving us a refund for the difference. The linen was dirty, bathrooms were cleaned by us . We were there Saturday Dec. 30-Jan 2nd 2023. Due to recent holiday weekend we had no other place to go. There were no phones in the rooms for emergencies and the food was horrible .I would never send any of my clients or staff to this hotel again and will never recommend any other nonforprofit organizations doing business with Quality Inn Suites.
Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

Meredith

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Last Minute Stay
This was a last minute stay at the cost it provided. There wasn’t a clock on the nightstand for us to refer to in the middle of the night. No comfortable chair to sit in while watching tv but other than that, it was ok.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Tammy

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Riadoinme

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Gareth

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
I DIDNT LIKE BEING UNABLE TO CHECK IN BRFORE 3PM. IFELT SHURLY THEY COULD HAVE FOUND 1 ROOM FOR ME. THE COFFEE WAS VERY WEAK LIKE COLORED WATER. THE SHOWER HAD NO SHELFS TO HOLD SOAP OR SHAMPOO.
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

David

Viaje en grupo
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
main bathroom was not clean in lobby, light in shower did not work light in sconce did not work, 3 of 4 days did not have daily maid service shower massage head made lots of noise but did not deliver any massage capabilities
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Kimberly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Kirk

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Stephanie

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not Expected
This was the worst of my stays, the shower water would only come out in drips, there was candy bar wrappers left in my dresser drawers, my door wouldn’t lock after the first time scanning my hotel card. It never locked again so someone could have just walked in my room. The pool room was freezing & that’s a big bonus on why we booked the room with this hotel. I would LOVE for someone to reach out to me. This was not a pleasure stay.
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Heather

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Leonard

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was great was left alone clean room works for me
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

rachelle

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Elijah

Se hospedó 2 noches en noviembre de 2023

6/10 Aceptable

Bridgett

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Mallory

Se hospedó 1 noche en octubre de 2023

6/10 Aceptable

LaToya

Se hospedó 4 noches en octubre de 2023

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible Experience
Terrible experience. We had to wait 20 minutes for the CSR to come to the front desk. There was a sign with a phone number to call get service at 3pm for check-in. No apologies or explanation. Room was disgustingly dirty. Bathroom was disappointing as the tile needed replaced. At 1am, we were woken up to the fire alarm. Choice hotels should be embarrassed and get rid of this property.
Se hospedó 1 noche en octubre de 2023
Respuesta de James, el 23 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

8/10 Bueno

Susan

Se hospedó 3 noches en octubre de 2023
Respuesta de James, el 2 nov. 2023
Thank you for the great review! It is our goal to provide our guest with a clean room, a great breakfast, and the kind of service that will have our guest returning for more. We appreciate the time you took to let us know how we are doing. We look forward to the next time you are in the area.

2/10 Terrible

Raquel

They advertised amenities they don't have.
Se hospedó 1 noche en octubre de 2023
Respuesta de James, el 23 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

4/10 Malo

Asim

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The staff was polite and helpful, main lobby and general surrounding area was clean, but the Room was a different situation, toilet seat was not screwed, it was just laying on top of the toilet. No Iron in the room, had to request it form main desk. very motel6ish.
Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 23 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

2/10 Terrible

Robbie

Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 2 nov. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

10/10 Excelente

Gregory

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de James, el 4 oct. 2023
Thank you so much for the kind review. It is our goal to provide our guests with a clean room with outstanding service with a smile. Thank you for choosing the Quality Inn Lees Summit.

6/10 Aceptable

Angela

Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 23 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

6/10 Aceptable

Patricia

No le gustó: Servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

2/10 Terrible

Laquina

Se hospedó 1 noche en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

4/10 Malo

Gabrielle

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

2/10 Terrible

Rocio

Viaje en grupo
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

2/10 Terrible

Kathryn

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

10/10 Excelente

Henry

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean quite staff very friendly and helpful
Se hospedó 1 noche en septiembre de 2023
Respuesta de James, el 2 nov. 2023
Thank you for the great review! It is our goal to provide our guest with a clean room, a great breakfast, and the kind of service that will have our guest returning for more. We appreciate the time you took to let us know how we are doing. We look forward to the next time you are in the area.

6/10 Aceptable

Ronald

Se hospedó 2 noches en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.

2/10 Terrible

Crista

Se hospedó 1 noche en septiembre de 2023
Respuesta de James, el 4 oct. 2023
Thank you for your review. We appreciate your time to let us know about your experience here with us. It looks like you didn't have a great time at our location, and I would like to speak with you about your stay. Hopefully we can win back your confidence with our property. Once again thank you for your review.