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Opiniones de Aston Islander on the Beach

3 out of 5
Aston Islander on the Beach
440 Aleka Place, Kapaa, HI

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 486 de 1006 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 354 de 1006 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 105 de 1006 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 36 de 1006 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 25 de 1006 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.2/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Isamar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de AL, el 14 dic. 2023
Mahalo for giving us a review. We hope you have a wonderful Holiday!

10/10 Excelente

Marcelo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en febrero de 2019
Respuesta de IOB Res, el 9 mar. 2019
Thank you for the great rating!

8/10 Bueno

Mary, Querétaro, México

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy limpio y excelente atención
Bien ubicado, personal muy atento, la habitación impecable. Fue una buena experiencia. Sin duda volvería
Se hospedó 3 noches en octubre de 2017
Respuesta de Reservation agent, el 1 dic. 2017
Mahalo for staying with us and for your feedback.

8/10 Bueno

Todd

Le gustó: Limpieza y servicio y personal
Was a great place rooms need a refresh but clean, friendly staff and great location. We would stay here again.
Se hospedó 5 noches en abril de 2024

10/10 Excelente

peggy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay at the Islander! Grounds were beautiful and meticulously kept. Room was clean. Free 2 hour bike rental was a pleasant surprise as well as a movie rental. Staff was extremely friendly and very helpful. Shopping and dining within walking distance. Can’t think of one complaint.
Se hospedó 3 noches en abril de 2024

6/10 Aceptable

Marjon

Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The customer service here left much to be desired and the room was outdated and musty. The positive was the location was right across the beach and a night stroll revealed the beautiful stars in Kauai. Would not rebook because of how outdated everything was. Another downside is no daily cleaning unless you stay 5 nights.
Se hospedó 3 noches en abril de 2024
Respuesta de Casie Riopta, el 17 abr. 2024
Dear Marjon,Mahalo for taking the time to review our hotel. We apologize that your recent visit to us wasn't as good as you'd hoped it to be. Our guests' satisfaction has always been our number one priority, and we’ll share these shortcomings with our team to make sure your next stay with us is a memorable one.With Aloha,Casie RioptaGeneral Manager

8/10 Bueno

Katrina

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Nice property, very quiet.
Se hospedó 3 noches en marzo de 2024

10/10 Excelente

Christina Kim

Viaje familiar
Pool and jacuzzi are nice, location is great. Room was clean AC worked great. Good location. No complaints
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Verne

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Ease of check in. Friendly staff.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Donald

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is great and great place to stay for vacation. Thank you!
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

ROBIN

Se hospedó 10 noches en marzo de 2024

10/10 Excelente

daniel

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice, beachfront property. Helpful staff 👌
Se hospedó 3 noches en marzo de 2024

8/10 Bueno

Doreen

Viaje en pareja
Still waiting for my invoice/ receipt for my stay on March 6
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

David A

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely property, right on the beach and close to shops and restaurants, staff all very nice and helpful. Not quite sure what the amenities charge was for, they did provide beach towels, but were very reluctant to supply tea or coffee refills for the rooms, and only cleaned the room every 3-4 days. Having said that I would be very happy to return
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Kieran David

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, good sized rooms, beautiful landscaping, right on the beach
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Jeanette, Tucson

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Room was in bad shape, definitely needed a remodel. Toilet kept backing up, and we finally asked them to leave us a plunger. Will probably not return to this property.
Se hospedó 4 noches en febrero de 2024
Respuesta de Casie Riopta, el 19 mar. 2024
Dear Jeanette,Mahalo for taking the time to share your experience with us. We are disappointed to know that your relaxing getaway fell short of expectations. Your honest feedback has been duly noted and will be shared with our team so we can make the required improvements. We’d love to welcome you back for a seamless stay in the future.With Aloha,Casie RioptaGeneral Manager

10/10 Excelente

Cynthia

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Best location and beach on Kawaii. Oceanfront is the best, you can walk right out onto the beach.
Se hospedó 7 noches en febrero de 2024

10/10 Excelente

MARK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Bonnie

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful views!
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Right on beach and lots of nearby restaurants
Se hospedó 3 noches en febrero de 2024

8/10 Bueno

Misty, Hesperia

Le gustó: Limpieza y servicio y personal
Se hospedó 6 noches en febrero de 2024

2/10 Terrible

Marvin

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Casie Riopta, el 7 mar. 2024
Dear Marvin,Mahalo for taking the time to rate your stay at Aston Islander on the Beach. If you have any additional feedback you’d like to share, we would love to hear from you.With Aloha,Casie RioptaGeneral Manager

8/10 Bueno

Jana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de AL, el 1 mar. 2024
Mahalo for staying with us. We appreciate your feedback.

8/10 Bueno

robert z

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
No complaints except for the bed, mattress was shot and our backs paid the price. Other than that it was a great place. Our view was amazing in the morning watching the sun rise.
Se hospedó 6 noches en febrero de 2024
Respuesta de AL, el 27 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Jeanne

Viaje en pareja
Le gustó: Servicios
Beautiful quiet studio -loved the proximity to the ocean,rejuvenating-enjoyed shopping at Island Country Market and Deli nearby
Se hospedó 2 noches en febrero de 2024
Respuesta de AL, el 27 feb. 2024
Thank you for staying with us. We appreciate your feedback!

8/10 Bueno

David Douglas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice location on Kauai with shopping & restaurant options across the street. Great beach location and the outdoor landscaping was beautiful. Room was clean but could use updating especially in the bathroom.
Se hospedó 7 noches en febrero de 2024
Respuesta de AL, el 23 feb. 2024
Mahalo for staying with us! We appreciate your feedback.

10/10 Excelente

Johan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We really enjoyed our stay. We left the lanai door open so that we could hear the surf. No road noise. Fantastic. The grounds are kept in perfect shape. There is a shopping area with a grocery store next to the resort.
Se hospedó 7 noches en febrero de 2024
Respuesta de AL, el 16 feb. 2024
Mahalo for staying with us. We appreciate your feedback.

10/10 Excelente

Kenneth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en enero de 2024
Respuesta de AL, el 23 feb. 2024
Mahalo for staying with us! We appreciate your feedback.

10/10 Excelente

Jaikumar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 9 noches en diciembre de 2023
Respuesta de AL, el 16 feb. 2024
Mahalo for staying with us. We appreciate your feedback.

10/10 Excelente

Judy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great! Only drawback was inebriated guests in hot rob late at night keeping everyone awake and guests in adjoining balconies having conversations on loud speakers. Lovely otherwise and would return. Doors would block noise-even the roosters
Se hospedó 1 noche en enero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

6/10 Aceptable

Kodaganallur

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal
We love the location. Very understaffed & room was not ready & the communication was not friendly.
Se hospedó 2 noches en febrero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Jordan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall it was a really relaxing experience and I appreciated the aloha it came with. Thank you and will definitely suggest to my contacts and re visit soon Mahalo.
Se hospedó 6 noches en enero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Iwalani

Le gustó: Limpieza
Se hospedó 1 noche en enero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Donald

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Janelle

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, very quiet, wonderful views. Would stay again.
Se hospedó 7 noches en enero de 2024
Respuesta de AL, el 1 feb. 2024
Mahalo for your review and for staying with us!

10/10 Excelente

Lawrence Sterling

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
quiet for the most part (only one Roudy group one night) Have stayed here twice before and like the central location and the beach access.
Se hospedó 7 noches en enero de 2024
Respuesta de AL, el 30 ene. 2024
Mahalo for your review, and we hope to see you again in the future!

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de AL, el 30 ene. 2024
Mahalo for your review! Have a great day!

10/10 Excelente

Ryan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property, great location, Wonderful to hear the ocean from our room. Nice beach and open space.
Respuesta de AL, el 30 ene. 2024
Mahalo for your review, and we hope to see you again in the future!

8/10 Bueno

amy

Viaje en pareja
Le gustó: Limpieza
If you stay here, get the oceanfront room! Beach is 20 feet away. Lounge chairs on beach. Tiki. Pool. Dated and clean. Close to stores. Would come back!
Se hospedó 5 noches en enero de 2024
Respuesta de AL, el 30 ene. 2024
Mahalo for your review, and we hope to see you again in the future!

10/10 Excelente

Renee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de AL, el 30 ene. 2024
Mahalo for your review, and we hope to see you again in the future!

2/10 Terrible

Teresa

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Terrible Aloha Welcome!
Our plane was not scheduled to land until about 10:30 pm (which the hotel knew about) and then we had to get a rental car so we didn't get to the hotel until after midnight. The only person there to greet us was the security guard who said the only thing she could do was give us the keys to our rooms, if there were any problems with the rooms we would have to wait until morning to get them resolved. This hotel has no elevator and they put the room with 2 beds on the second floor (even though I requested handicap accessible), so my 83 year old parents (one with a bad back and one with double knee replacement) and I (with a full-leg brace due to recent knee surgery) had to climb up the stairs to get to our room. The security guard said we could call her until 1 am if we needed any additional pillows or blankets, but when we called she didn't answer. So, there's no one (not even security) at this hotel from 1 am until someone gets in in the morning. The room was so damp and mildewy, it felt like our sheets had just been taken out of the washer and never put in the dryer. Would not recommend this place AT ALL!
Se hospedó 1 noche en diciembre de 2023
Respuesta de AL, el 30 ene. 2024
Aloha,First, I would like to apologize for the issues you encountered during your stay with us. I assure you that this doesn't normally happen. We will address these concerns accordingly. Again, my sincere apologies! We hope that you will give our hotel another chance in the future. Mahalo for your honest review!

6/10 Aceptable

Bruce

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Beautiful Sunrises
5 stars for the ocean view, sunrises, and nearby beaches, restaurants, and shopping. Nice small pool, hot tub, and pool bar but the room we stayed in needs a serious renovation (bed, bathroom, kitchen, doors, furniture, etc). Cleanliness could also be better.
Se hospedó 5 noches en enero de 2024
Respuesta de AL, el 22 ene. 2024
Mahalo for staying at the Aston Islander on the Beach and for giving us a review!

10/10 Excelente

Sumit

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de AL, el 22 ene. 2024
Mahalo for giving us a review! Have a great day!

10/10 Excelente

Eleanore

Se hospedó 6 noches en enero de 2024
Respuesta de AL, el 12 feb. 2024
Thank you for staying with us. We appreciate your feedback!

10/10 Excelente

Karthik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Casie R. , el 15 ene. 2024
Mahalo for your review & for choosing to stay with Aston Islander on the Beach!

10/10 Excelente

Terry

Se hospedó 1 noche en enero de 2024
Respuesta de Casie R. , el 15 ene. 2024
Mahalo for your review & for choosing to stay with Aston Islander on the Beach!

10/10 Excelente

Janice, Jacksonville

Viaje en pareja
Le gustó: Servicios
We love this property and always stay here when we visit Kauai. It has Polynesian charm, great location and beautiful grounds. We like the lanais layout in each room and always choose either ocean view or partial ocean view. We always appreciate the microwave and mini-fridge.
Se hospedó 4 noches en enero de 2024
Respuesta de Casie R. , el 15 ene. 2024
We love having you as our guest! Mahalo for your review & we look forward to having you back at Aston Islander on the Beach!

10/10 Excelente

Luis, Helotes

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en enero de 2024
Respuesta de Casie R. , el 15 ene. 2024
Mahalo for your review & for choosing to stay with us!

10/10 Excelente

Sadashiv

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 6 noches en diciembre de 2023
Respuesta de Aston Islander On the Beach Management, el 8 ene. 2024
Aloha Sadashiv, Thank you for choosing Aston Islander on the Beach for your accommodation, and for taking our survey. We are so glad to see that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we are able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Mahalo,

8/10 Bueno

Michael, Kaneohe

Se hospedó 1 noche en enero de 2024
Respuesta de AL, el 26 ene. 2024
Mahalo for your review, and have a great day!