4/10 Poor
Shuchen L.
20 Apr 2024
Disliked: Cleanliness
Good location but apartment needs many updates to be comfortable
We had high expectations for Kauai but this was a disappointment. I’ll list the pros and cons:
Pros: good central location in Kapa’a, plenty of parking, beach access but it wasn’t swimmable due to strong waves, bbq grill, small pool
Cons: super soft mattress (although the owner was open to us getting a firmer mattress topper but we didn’t find one in Kauai, overall that old mattress should be replaced), very dusty ( not good for allergies), missing shower door, poor water pressure, broken window screen in bedroom, couldn’t turn on ceiling fan in the living room, kitchen utensils were old, no wine opener or scissors. There’s a crazy homeless woman who harassed us outside in the parking area. We encountered a flash flood and the area flooded heavily to the point where the internet and tv was down. There was no response from management so we had to call spectrum ourselves and schedule a technician visit to restore internet. It’s this last point that earned the place two stars. They never responded to any of the internet issues or checked in that everything was ok. Overall would not recommend this apartment unless they make some maintenance updates and provide better customer service.
Shuchen L.
Stayed 12 nights in Apr 2024